Role & responsibilities Greet and assist visitors, students, and parents courteously and professionally. Handle incoming phone calls, emails, and messages; route them to the appropriate departments. Maintain the reception area in a clean and organized manner. Coordinate and manage appointments, meetings, and schedules for the Dean / Principal and administrative staff. Preferred candidate profile Bachelor's degree in any discipline (preferred). 1-3 years of experience in a similar role, preferably in an educational institution. Excellent verbal and written communication skills in English and the local language. Strong interpersonal and customer service skills. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and remain calm under pressure. Professional appearance and demeanor.