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Non Voice Process- Airoli,Navi Mumbai

0 - 5 years

0 - 3 Lacs

Navi Mumbai

Posted:2 days ago| Platform: Naukri logo

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Skills Required

voice bpo non voice process international bpo chat process customer service verbal communication web chat chat support customer support excel analytics voice process written communication chat telecalling backend non voice word powerpoint communication skills ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location Job Description: Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC. Implement operational improvements for team members. Job Role: Provide email and chat support to the company's clients. Manage backend data for customers and upkeep reports. Ensure satisfactory resolution of customer inquiries. Address customer complaints and escalate them to a supervisor when necessary. Requirements Requirements: Excellent verbal and written communication skills are mandatory. Non-technical graduates from 2023 & 2024 Pass-out only. Diploma and Technical (BE, BTECH, BSC, BCA) graduates are not eligible to apply. Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required. Willingness to work night shifts (US shift timings). All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required. Note: Candidates should reside within 30 km from Airoli. Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off. Benefits Salary Offered : Freshers - 19650 CTC per month PF ESI BOTH WAY CAB WORK FROM OFFICE

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Recruitment & Consulting

Bangalore

501-1000 Employees

960 Jobs

    Key People

  • Sourav Ghosh

    Founder & CEO

  • Sanjeev S.

    Chief Operating Officer

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