IATF Required Knowledge Cost of Poor Quality Daily Work Management Internal Audit Skills Core Tool knowledge (MSA,SPC,APQP,FMEA,PPAP) Calibration Hand Process & Product Knowledge Problem Solving technique & 7 QC Tool Customer Complaint Handling Why, Why analysis, CAPA & 8D Standard Knowledge Measuring Equipment Knowledge Rejection analysis Customer complaint handling Reducing Calibration Costs (Dimensional) Preferred candidate profile