Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers. Responsibilities System & Date Support Preparing Monthly Cycle Calender. Downloading Barclays Statement and sending it to publicpmn Prearing relevant reports and providing same to the customers as per calender deadline Manual Debt Chase to top partners as per customer's requirement Amendments in Indicative reports as per customer's instruction Preparing Summary Report for Fund Transfer and Unused Fund. Daily check on Allocation queue and Issue Logs Answering Client's, Account Manager's and Partner query received on publicpmn@nextgenclearing.com Follow-up on pending invoices, IOT documents and Remittance details Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times Account Managers's day to day point of contact for all operational matters related to Client query Requirements 2 to 3 years prior work experience and ideally gained in finance or administration Analytical and numerate High level of attention to detail Well organised and ability to multitask Service-oriented can do attitude A team player but able to work independently Ability to work under pressure MS office Accounting knowledge is desirable A University degree is desirable English oral and written, additional language is desirable Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter Show more Show less

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context The Accounts Assistant in the Debt Management Team is required to take responsibility in chasing the debt of the Nextgen Customers manually. The role reports directly to the Team Coordinator and assists the Payable Management Team on all administration matters. Responsibilities Responsible for sending mails to Roaming partners for manual debt chase, RUSBD debt chase and HKT debt chase Responsible for replying to mails received through Auto Debt chase Responsible for answering mail on time with right action point Responsible for Updating promise date as per the update provided from FCH/R.P Responsible for keeping track of reply received from roaming partners and also avoid duplicate chase Responsable to provide fees calculations for agreed debt model Requirements Bachelor's degree in business, Accounts, or related field preferred Strong communication and relationship-building skills Experience in invoice reconciliation Ability to work in a fast-paced, dynamic environment with a focus on results Excellent analytical skills and attention to detail Proficient in Microsoft Office and CRM software Strong organizational skills Proficiency in Microsoft Office Ability to harness financial data to inform decisions Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter Show more Show less

Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers. Role Purpose & Context Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements Analyse root causes of operational malfunctions and provide resolutions Handle escalated issues and follow-up on outstanding issues promptly Develop preventive measures and document issue resolution procedures Manage job calendars and flows to ensure timely completion Recommend process improvements to improve operational efficiency and cost-effectiveness Monitor system operations and troubleshoot problems Manage application tool and monitor repair activities Maintain daily logs of operational issues and maintenance activities Contribute to business meetings and report on issue status Develop support plan to prioritize and resolve multiple issues Address customer issues promptly and accurately Quality control on created and loaded IOTs Creation of IOT load files for the validation of Standard IOT Discount IOT EU regulated IOTs Implementation of IOT Monitoring of end dates on Discounted IOTs Mediation rejections handling for TAPOUT creation Customers TAP halted files. (including Inspection Mode) TAPOUT Rerating Dataclearing support (All DCH level 1 issues) UAT Testing System Monitoring RAPIN Handling RAP CDR correction/Recycling AA14/OpData Handling Ensure DCH configurations are up to date: Industry Configuration Local/TAP currency set MCCMNC IAC and CC/NDC Tax configuration BID Management including emergency BID announcement as per TD38 CDR handling to modify or filter as per requirement Agreement setup as per CLL (Voice/SMS, data, CAMEL) OIR handling and loading into the DCH on migration date Agreement management for NRTRDE partners of our customers Halted NRT files New Customer implementation NRTRDE Monitoring NRTRDE ACR check Wholesale rerating set up New account creation/access rights/password reset MVNO configuration User application access review Process documentation Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday) Employee Engagement activities in a Quarter Show more Show less