We are hiring a Customer Technical Support Executive in Gurugram to handle FTTx/GPON issues, internet downtime, IPTV/OTT, billing queries, and Wi-Fi/router support via calls, emails, and tickets, ensuring fast resolution and customer satisfaction Annual bonus
Job Responsibilities Vendor & franchise accounting B2B & B2C billing Maintaining Tally & Excel CRM data management & reconciliation Payment follow-ups Billing & collection tracking Coordination Maintain MIS & daily/monthly reports Health insurance
Responsibilities- Generate and close B2B / Corporate sales leads Sell Internet Leased Line, FTTH, MPLS & Enterprise Connectivity Manage relationships with corporate clients, builders & SMEs Coordinate with pre-sales & technical teams for feasibility Health insurance