Job Description • Interacting with customers telephonically & Via Chat • Sharing updates on product & services of NextEra Research • Convincing prospects to opt for our research-based services • Timely Follow Up • Sharing the research reports of NextEra Research with the clients. • Revenue generation through Services selling • Manage inbound and outbound customer calls promptly • Client Grievance Handling • Ability to be on the phone for a long time.