Handle end-to-end customer communication via email, WhatsApp, and calls Manage customer accounts, shipments, and billing Track shipments, resolve delays, and manage exceptions proactively Ensure accurate invoicing, payments, and documentation
Handle end-to-end customer communication via email, WhatsApp, and calls Manage customer accounts, shipments, and billing Track shipments, resolve delays, and manage exceptions proactively Ensure accurate invoicing, payments, and documentation