About the job: Key Responsibilities: 1. As a Client Service Associate, you will engage directly with customers through calls and digital platforms, delivering prompt and effective support. 2. You'll utilize strong communication and presentation skills to understand client needs, resolve issues, and ensure a positive experience. 3. Proficiency in CRM tools, multitasking, and a customer-centric mindset is key to thriving in this role. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-26 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: Skills Required: 1. Excellent verbal communication skills. 2. Strong presentation skills. 3. Ability to multitask, prioritize, and manage time effectively. 4. Comfortable making calls and communicating with customers. 5. Knowledge of basic computer, internet, office, and related web applications. 6. Excellent Convincing skills. 7. Ability to handle multiple tasks simultaneously in an organized way. 8. Proven customer support experience or experience as a client service representative. 10. Familiarity with CRM systems and practices. 11. Customer orientation and ability to adapt/respond. About Company: Founded in 2004, Neural IT is an ISO 27001 certified and HIPAA-compliant company, offering medical-legal, voice & IT services for personal injury, medical malpractice & mass torts law firms. We help businesses augment and optimize the efficiency of their operations by providing a vast array of productivity-enhancing services ranging from tailor-made IT solutions to highly skilled human resources. At Neural IT, we employ only the most qualified and highly skilled professionals. While we focus on serving your needs and fulfilling the specific goals set by you, we also strive to earn your trust and help you serve your clients better. In addition, we focus on making our services cost-effective for you. Our team is capable of not only handling smaller tasks with ease but also making monumental tasks seem effortless. We have the resources required to handle the most complicated projects undertaken by your organization.