Network Support Engineer – L2

Configure, monitor, and maintain network infrastructure, including Cisco and HP Aruba routers and switches, firewalls, and HP Aruba wireless access points.

· Configure, manage, and troubleshoot Palo Alto, Check Point, and Fortinet (FortiGate) firewalls.

· Create and manage firewall security policies, NAT rules, VPN configurations, security rule optimization, and firmware upgrades.

· Diagnose and resolve network issues related to routing, switching, firewalls, and VPN connectivity.

· Create, configure, and troubleshoot IPsec VPN tunnels for secure site-to-site and remote connectivity.

· Configure, manage, and troubleshoot Aruba wireless network infrastructure, including access points and wireless controllers.

· Utilize ITSM (ticketing) tools to manage incidents, service requests, and change requests while ensuring adherence to SLA requirements.

· Perform root cause analysis (RCA) for recurring network issues and implement preventive measures.

· Maintain network documentation, including network diagrams, configuration backups, and standard-operating procedures (SOPs).

· Collaborate with cross-functional teams and vendors to ensure timely resolution of network-related incidents and successful implementation of network changes.

Pay: ₹75,000.00 - ₹80,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Network engineering L2: 6 years (Required)

Work Location: In person