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Network Engineer

HealthEdge

5 years

Bengaluru

Posted:1 week ago

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Job Description

Overview

Department:

Technology – Infrastructure & Network Operations

Team:

Network Operations

Title:

Network Engineer

Position Summary

The Network Engineer is a core member of the Network Operations team responsible for designing, implementing, and optimizing HealthEdge’s enterprise network infrastructure across on-premises data centers, cloud environments, and remote access platforms. This role operates within a team-driven model emphasizing 24/7 availability, ITIL-aligned processes, automation, and measurable operational outcomes in support of our healthcare SaaS platform.

Essential Responsibilities

Technical Execution & Operations

  • Design, configure, and maintain LAN/WAN, SD-WAN, VPN, firewall, and load-balancing infrastructure across multi-site and multi-cloud environments
  • Monitor network performance (SolarWinds, Datadog, ThousandEyes) and proactively resolve issues before they impact service delivery and SLA targets
  • Implement network security controls including firewall rule sets, IDS/IPS, segmentation, NAC, and zero-trust architecture principles
  • Design and manage AWS network infrastructure — VPCs, subnets, route tables, IGW, NAT Gateways, and ELBs — for scalable, highly available architectures
  • Configure AWS Transit Gateway and VPC peering for secure, low-latency connectivity across accounts, regions, and on-premises environments
  • Implement AWS Direct Connect and Site-to-Site VPN for hybrid connectivity between HealthEdge data centers and AWS
  • Administer AWS Route 53 including private hosted zones, resolver rules, and health-check-based routing policies
  • Manage AWS Security Groups, Network ACLs, AWS Network Firewall, and AWS Shield for least-privilege access and DDoS protection
  • Leverage AWS CloudWatch, VPC Flow Logs, and AWS Network Manager for observability, traffic analysis, and anomaly detection
  • Support Azure or GCP networking as required — VNets/VPCs, peering, and hybrid connectivity

Incident Response & Change Management

  • Participate in 24/7 on-call rotation, triaging and resolving network incidents per SLA targets; contribute to post-incident reviews to drive MTTR reduction
  • Execute network changes through established change management processes; serve as Tier 3 escalation resource for complex issues

Automation & Continuous Improvement

  • Develop automation scripts and IaC (Ansible, Terraform, CloudFormation, Python) to improve monitoring, alerting, and network deployment workflows
  • Build and maintain IaC for AWS network resources enabling repeatable, auditable deployments; surface optimization opportunities across the team’s roadmap

Documentation & Collaboration

  • Maintain topology diagrams, runbooks, IPAM, and change records; support DR testing, vendor coordination, and legacy environment consolidation
  • Collaborate across Infrastructure, Security, DevOps, and Application teams; mentor junior team members

Required Qualifications

  • Bachelor’s degree in Computer Science, IT, Network Engineering, or equivalent professional experience
  • 5+ years of hands-on enterprise network engineering or network operations experience
  • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP)
  • Experience with enterprise firewall platforms (Palo Alto, Fortinet, Cisco ASA/FTD)
  • Demonstrated AWS networking expertise: VPC, Transit Gateway, Direct Connect, Route 53, Security Groups, Network ACLs, AWS Network Firewall
  • Proficiency with network monitoring tools (SolarWinds, Datadog, PRTG, or similar)
  • Experience with SD-WAN (Cisco Viptela, VMware VeloCloud, Fortinet, or equivalent)
  • Solid understanding of DNS, DHCP, IPAM, SSL/TLS, and PKI
  • Hands-on experience with IaC and automation tools (Ansible, Terraform, CloudFormation, Python)
  • Familiarity with ITIL-based incident, problem, and change management processes
  • Excellent analytical and communication skills; ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications

  • Certifications: CCNP, CCIE, PCNSE, NSE, or AWS Advanced Networking Specialty
  • Experience in healthcare SaaS or regulated environments (HIPAA, HITRUST, SOC 2)
  • Experience with large-scale infrastructure integrations or M&A network consolidation
  • Familiarity with HealthEdge products (HealthRules® Payer, HealthEdge Source™, GuidingCare®, Wellframe™)
  • Network automation experience at scale in a 24/7 operations environment

Skills Required

Network Operations Network Infrastructure Itil Automation Healthcare Saas Firewall Load Balancing Service Delivery Network Security AWS Azure

Job Type

Full Time

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