🚨 We're Hiring! | Tech Support – BMS 🚨 📍 Location: Chennai 🕒 Experience: 5–9 years of relevant experience in BMS deployments & technical Support. At Neeve , we’re redefining smart building technologies with cloud-connected solutions that make building operations intelligent, efficient, and future-ready. We're looking for a Tech Support Engineer (BMS) to join our team and support the deployment and troubleshooting of cutting-edge Building Management Systems. If you are interested, we’d love to hear from you! Key Responsibilities: Handle technical deployments & escalations from field service teams, partners, or end-users. Log and manage support tickets via helpdesk tools (e.g., Jira, Zendesk, or hub spot). Assist with root cause analysis and propose long-term solutions for recurring issues. Develop and deliver technical training to other support engineers. Collaborate with engineering and product teams to provide feedback from the field. Author technical articles (SOP, guides), sample scripts, and diagnostic rules to improve engineer and customer product knowledge and supportability. Monitor alerts/alarms raised by monitoring tools for customer deployment; do the initial diagnosis and create tickets as done for customer-reported issues. Participate in on-call rotation after business hours (weekday/weekend). Experience: Experience in providing end-to-end technical support during remote commissioning of Building Management Systems (BMS) or energy management platforms. Hands on experience in developing sequence of operations for ahu, vav, chiller plants, etc using ladder logic or proprietary tools. Experience in Integration of BACnet controllers & front-end systems. Should be comfortable understanding BACnet networks & addressing schemas. Perform remote startup and commissioning sessions, collaborating with onsite technicians. Technical Skills: BMS: Strong knowledge in building automation systems, BACnet & Modbus protocols. Experience in Niagara, JCI, Siemens, Honeywell, Trane or equivalent BMS systems. Networking: Knowledge of firewalls, routing/switching, VLANs, proxies, load balancers, TCP/IP, WAN & LAN protocols, DHCP, DNS will be an added advantage. Network Analysis: Ability to read and analyze network traces using tools like Wireshark’s. Cloud: Working knowledge of AWS or Azure. Scripting: Proficiency in Python scripting for troubleshooting and automation. Soft Skills: Strong customer service orientation with excellent problem-solving skills. Excellent verbal and written communication skills are a MUST. Ability to work in a team environment and collaborate with cross-functional teams. Other Requirements: Willingness to work in rotational shifts to provide 24/7 customer support. 📩 Interested candidates can email their resumes to opportunities@neeve.ai Let’s build the future, together. 🌐 #Hiring #TechSupport #BMS #SmartBuildings #Neeve #IoT #BuildingAutomation #Careers
🚨 We're Hiring! | QA Engineer 🚨 📍 Location: Chennai 🕒 Experience: 5+ years of hands-on experience in designing and developing test cases At Neeve , we’re redefining smart building technologies with cloud-connected solutions that make building operations intelligent, efficient, and future-ready. We are seeking a driven individual to join the Smart Building Cloud team within our IoT organization . If you're interested, we’d love to hear from you! Responsibilities Understand, test, and automate key test cases for our software-defined converged infrastructure product Collaborate with test leads, developers, deployment teams, and product managers to understand use cases and develop test cases and scenarios Own automation execution and regression testing to ensure the quality of solutions, including traffic inspection, network issue identification, and traffic auditing Perform system, performance, and stress testing Desired Skills and Experience Strong analytical and problem-solving skills 5+ years of experience in designing and developing test cases Hands-on experience/interest in: Software testing lifecycle, QA activities, build systems, regression testing, and test automation Scripting using Python and Shell User flow testing Networking: Firewalls, Routing/Switching/VLANs, Proxies/Load Balancers, TCP/IP, WAN & LAN Protocols, DHCP, DNS Linux systems Analyzing network traces Virtualization and containers: VMware, Hyper-V, Docker, OpenStack Cloud platforms: AWS, Azure, GCP Logging tools: Logstash, Elasticsearch, Kibana Git, Jenkins, Jira AI adoption in QA workflows—such as test automation, defect prediction, and log analysis to improve quality and efficiency (preferred) Education Bachelor’s or Master’s degree in Computer Science or a related field 📩 Interested candidates can send their resumes to: opportunities@neeve.ai Let’s build the future, together. 🌐
As a Tech Support Engineer (BMS) at Neeve, you will play a crucial role in supporting the deployment and troubleshooting of cutting-edge Building Management Systems. Your responsibilities will include handling BMS & integration deployments & escalations, logging and managing support tickets, assisting with root cause analysis, collaborating with engineering and product teams, and authoring technical documentation, SOPs, and training guides. You will also guide field teams in setting up and configuring BACnet networks, develop & validate energy-saving sequence of operations, participate in on-call rotation, and identify & apply AI tools in repetitive tasks and workflows. To excel in this role, you should have 5-9 years of relevant experience in BMS deployments & technical support, experience in remote commissioning and logic programming of field controllers, hands-on experience in developing & testing sequence of operations, a strong foundation in building automation protocols like BACnet and Modbus, and familiarity with graphical front-end configuration and BMS user interface tools. Additionally, you should possess technical skills in BMS core expertise, commissioning & field tools, network basics, and scripting (e.g., Python) for automation. Soft skills such as strong customer service orientation, excellent communication skills, and the ability to work in a team environment are essential. This role also requires willingness to work in rotational shifts to provide 24/7 customer support. If you are passionate about smart building technologies and are looking to contribute to the future of building operations, we encourage you to apply by emailing your resume to opportunities@neeve.ai. Join us at Neeve as we build the future together. #Hiring #TechSupport #BMS #SmartBuildings #Neeve #IoT #BuildingAutomation #Careers,