Posted:13 hours ago
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
To track and be responsible for providing optimum service levels for day-to-day production support for the Murex users (Front office, back office, Finance, etc)
To collaborate with third-party vendors/other support teams to provide a seamless support model for the business
Able to take ownership of high-severity issues and follow through to closure
Answerable to business users and provide strategic long-term solutions participate in RCA and provide pre-emptive solutions for production stability
To assist in rolling out of new version of the application adhering to the best practices of the release management procedures
To be able to drive himself/herself to learn new things while dealing with daily production support
To communicate effectively and work efficiently across different Business and support units
Must have
4 to 9 years of experience in L2 Support of Murex front office module
Support traders, middle office users on PL / position mismatches, mkt operations, etc
Knowledge of curves and static data including securities, generators, indices etc. in Murex
Knowledge of pre trade rules, create lookup tables / simulation views / e-tradepad
Reporting on progress, issues, show stoppers to manager and other stakeholders
Understand the impact of new changes into production
Ensure collaboration with other murex internal, client and change teams to share information
Knowledge of capital markets and various asset classes
Familiarity with Murex architecture, database queries (SQL), scripting, and market data interfaces
Nice to have
Strong analytical and problem-solving skills accompanied by excellent communication
Languages
English: C2 Proficient
Seniority
Senior
Hyderabad, India
Req. VR-125896
Murex FO
BCM Industry
04/11/2026
Req. VR-125896
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