Roles and Responsibility Respond to customer inquiries via chat in a timely and professional manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues efficiently. Meet sales targets by promoting products or services to customers. Collaborate with internal teams to improve customer experience. Maintain high product knowledge to effectively communicate with customers. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.