Role & responsibilitiesAssisting with service quotations from Service line when needed.Creating orders, submitting Purchase Requests (PR), and requesting Purchase Orders (PO) for third-party machines.Collecting and preparing necessary documents for submission to the internal team.Assisting in the preparation of presentations e.g. Kick-off meetings,..Overseeing the progress of retrofits and overhauls, especially if they are delayed, and ensuring timelines are met through internal communication and escalation.Keeping track of pending retrofit and overhaul complaints with the relevant internal departments, ensuring timely resolution.Monitoring cases in Case Management Preferred candidate profile Target oriented self-driven individual with a pro-active and positive approach to changeTake responsibility for the tasks and to be able to work with minimal supervision Good communication and co-ordinating skills Ability to work in a multi-cultural environment with good analytical skillsVery strong knowledge of MS-Office skills and familiarity with computers Working knowledge in SAP modules