This Ethel M is located in California Hotel Casino on thrle mezzanine floor. Parking garage fee is calculated by the hour. There is handicap parking and access. The store is small in size . However there is a wide selection to choose …

This is 1 million times better than any chocolate I’ve ever had. Tried a caramel nut cluster, and the cognac filled. They really know how to do this.

Great customer service and I got me a free chocolate :) My favorite Heart chocolate😊Thanks!! …

Oh my! Fantastic candies. Loved watching them make some of the candy. It would have been even better if they posted what they were making. The pecan brittle was wonderful and I wish I could have tried some of the others. The staff were …

Neat idea but staff was not all that nice and almost nothing going on in the factory. We got to see them pour out some brittle on the table and flatten / cut it up after we waited 2 hours. Then after no more action we finally left. If you …

Poor customer service. Decided not to purchase from this store after interacting with the "lead" salesperson who exhibited unhelpful and demeaning attitude. For a candy store employee serving a large customer base from the Aloha State, this …

Not good I'm afraid had a big win in casino as you can see in the photo but had no o e seems to know as a non US citizen I didn't have to pay tax so ended up paying 363 dollars that I didn't have to .I think they need to train staff a little better. Very nice place but can't recommend gambling there

Retail location inside California Hotel. Good selection of chocolate. I personally love Ethel M chocolate, I try to pick some up every time I visit Vegas.

It has been 9 days but I wanted to make sure you all knew Debbie was INCREDIBLE! Nice, helpful, made suggestions, & made me feel safe in her mitigation practices! (Even refused s tip!)

Sorry I can't remember the sales ladies name at this time but she was wonderful. She understood customer service and was attentive to everyone who came in the store at the time we were there. This was the shop on Ogden in the casino.