THE COMPANY MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada. As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years. Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal. As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact. MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row.. We are honored to be nominated by multiple agencies and publications for our leadership in Tech, diversity and social impact. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background. THIS IS A FULL-TIME POSITION, BASED IN OUR BANGALORE, INDIA OFFICE AND REPORTS DIRECTLY TO SR. RELATIONSHIP MANAGER-LOAN SERVICING THE ROLE As a Global Loan Recovery Specialist, you will be the first point of contact and the voice of the company in interactions with defaulted borrowers. Your primary responsibility will be to recover defaulted loans by finding effective resolutions for loan and payment-related concerns while delivering a superior servicing experience. Your goal is to find effective and empathetic solutions to loan and payment-related challenges, ensuring a balanced approach between recovery and customer satisfaction. This includes, but is not limited to: Initiating outbound phone calls and email correspondence with defaulted borrowers to ensure timely and effective collections and applying problem-solving and negotiation skills to resolve customer and account-related issues successfully Evaluating past history of accounts and determining the best next steps for recovery efforts (payment plan, settlement, arbitration, third-party collections, etc) Preparing files for legal action or third-party collection activity Understanding our product line and explaining loan features, terminology, and payment logistics to borrowers Creatively utilizing resources to establish contact with delinquent borrowers, including conducting skip tracing, reference calls, and other research to achieve contact and establish a positive relationship Analyzing trends in delinquent accounts and communicating findings to improve overall team performance THE QUALIFICATIONS Bachelor’s degree in business, finance, or a related field 3+ years of customer-centric experience within a high-touch, fast-paced environment focused on the servicing and repayment of financial products Prior collections work experience within financial services/B2C and/or higher education industries is highly advantageous, though a solid understanding of financial services functions is essential Knowledge of applicable laws and regulations related to debt collection and recovery is a plus Strong interpersonal, communication, and listening skills, with comfort in connecting with customers via phone, email, and chat Excellent negotiation skills with a proven ability to apply critical thinking to complex problems for timely and effective resolution Ideally possessing a background incorporating investigative research Empathetic, collaborative, and highly accountable. A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations! In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything.

THE COMPANY MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada. As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years. Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal. As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact. MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row.. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background. THIS IS AN INTERN POSITION BASED IN BANGALORE, INDIA THE ROLE As the Content support intern, you will support the content team with varying tasks that contribute to the development and execution of SEO strategies that increase search engine visibility, enhance website performance, and generate quality organic traffic. You will collaborate with cross-functional teams, including content, design, and development, to ensure that SEO best practices are integrated throughout the digital experience on both MPOWERfinancing.com and its affiliated sites. Organizing daily content calendars and support document management Conducting SEO research to craft outlines, image descriptions, meta titles and descriptions and more as needed to enhance our search visibility Supporting with daily content projects (longform and shortform) and tasks required by the team Assisting in curating engaging content for various platforms, ensuring consistency and voice alignment Providing creative input during brainstorming sessions for content topics and campaigns Tracking content performance using analytics tools, offering insights for improvement Aiding in managing our content library, ensuring all material is up-to-date and accessible Collaborating with the Digital Marketing team to optimize content strategies THE QUALIFICATIONS Currently pursuing a degree in Marketing, Communications, or a related field Strong organizational skills and attention to detail Presentation skills and the ability to multi-task while prioritize projects is a must Proficient in Google Suite and Google Analytics (GA4) and familiar with content management systems Basic understanding of SEO principles and digital content trends Passionate about storytelling and helping international students Friendly, adaptable, and eager to learn in a fast-paced environment A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations! In addition, you should be comfortable working in a fast growth environment, within a small agile team, embracing fast-evolving roles and responsibilities, variable workload, tight deadlines, and a high degree of autonomy.

THE COMPANY MPOWER’s borderless loans and scholarships enable students from around the world to realize their full academic and career potential by attending top universities in the U.S and Canada. As a mission-oriented fintech/edtech company, we move extremely quickly and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the biggest challenges in financial inclusion. We’re backed by over $150 million in equity capital from top global investors, which enables fast growth and provides our company with financial stability and a clear path to an IPO over the coming years. Our global team is composed of former management consultants, financial service and technology professionals, and other experts in their respective fields. We work hard, have fun, and believe strongly in our cause. For us, MPOWER’s mission is personal. As a member of our team, you’ll be challenged to think quickly, act autonomously, and constantly grow creatively in an environment where fast change and exponential growth are the norm. Ideation and implementation happen very quickly. We value feedback and emphasize personal and professional development by providing the resources you need to further your skills and grow with the company. MPOWER is committed to cultivating your strengths and curiosity and helping you make an immediate impact. MPOWER has been named one of the best fintechs to work for by American Banker for the past 6 years in a row.. We pride ourselves on being a “growth company for grown-ups,” where there are no pool tables but rather great health, education, and maternity/paternity benefits instead. Our team diversity has been recognized as well; we’re one of the most diverse workforces in the world in terms of nationality, gender, religion, age, sexual orientation, and educational background. THE INTERNSHIP - Marketing Analytics ( Bangalore, India ) We are looking for a dynamic Marketing Intern to join the growth engine of a mission-driven fintech company and help shape how MPOWER connects with international students around the world. As a Marketing Analytics Intern, you’ll turn raw data into meaningful insights that guide strategic decisions and fuel global marketing growth. We’re looking for interns who can think creatively and analytically, embrace ambiguity and thrive in an entrepreneurial environment and have a solution-focused mindset driven by making an impact. Analyzing cross-channel performance—including Affiliate, Organic Search, and Paid Media—to identify key drivers of growth and underperforming areas. Exploring relationships between school, major, and loan rate combinations to determine which factors most influence application behavior. Maping engagement patterns across the student journey (Accepted, Applied, Enrolled) to identify conversion opportunities within the funnel. Surfacing high-potential markets—such as India, Kenya, and Nigeria—where student demand is strong but outreach efforts can improve. Translating insights into clear, strategic recommendations that optimize channel performance and support MPOWER’s international growth objectives. THE QUALIFICATION Currently pursuing Master's degree in Marketing, Business, Data Analytics, or a related field. Strong interest in data analysis, marketing optimization, and user experience. Excellent communication and collaboration skills, with the ability to work effectively across teams. Basic understanding of A/B testing, web analytics, and conversion rate optimization (preferred but not required). Strong written and verbal communication skills with the ability present complex information clearly and concisely to different stakeholders A passion for financial inclusion and access to higher education is a must, as well as comfort working with a global team across multiple time zones and locations! In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload, tight deadlines, a high degree of autonomy, and 80-20 everything.

The company you'll be working for is MPOWER, which focuses on providing borderless loans and scholarships to students worldwide, enabling them to attend top universities in the U.S and Canada. As a mission-oriented fintech/edtech company, MPOWER operates at a fast pace, utilizing the latest technologies, global best practices, and heavy analytics to address the challenge of financial inclusion. With over $150 million in equity capital from top global investors, the company offers rapid growth opportunities and financial stability, aiming for an IPO in the near future. The global team at MPOWER consists of professionals from diverse backgrounds such as management consulting, financial services, technology, and other fields. The work environment is characterized by hard work, enjoyment, and a strong belief in the company's mission. As a member of this team, you will be encouraged to think quickly, work autonomously, and continuously expand your creative capabilities in an environment where rapid change and exponential growth are common. The company values feedback, prioritizes personal and professional development, and provides resources for skill enhancement and career progression, fostering an environment where your strengths and curiosity are nurtured to make an immediate impact. The role you will undertake as a Content Support Intern, based in Bangalore, India, involves supporting the content team in various tasks related to the development and execution of SEO strategies aimed at enhancing search engine visibility, improving website performance, and driving quality organic traffic. You will collaborate with different teams to ensure SEO best practices are implemented across MPOWER's digital platforms. Your responsibilities will include managing content calendars, conducting SEO research, assisting in content creation, curating engaging content, contributing to content brainstorming sessions, analyzing content performance, managing the content library, and working with the Digital Marketing team to optimize content strategies. To qualify for this position, you should be currently pursuing a degree in Marketing, Communications, or a related field, possess strong organizational skills, attention to detail, and the ability to multitask and prioritize projects effectively. Proficiency in Google Suite, Google Analytics (GA4), and familiarity with content management systems are required. A basic understanding of SEO principles, digital content trends, a passion for storytelling, and assisting international students is essential. Being friendly, adaptable, eager to learn in a fast-paced environment, and having a passion for financial inclusion and access to higher education are crucial. Additionally, you should be comfortable working in a rapidly growing environment, within a small agile team, handling evolving roles and responsibilities, varying workloads, tight deadlines, and a high level of autonomy.,

MPOWER is a mission-oriented FinTech / EdTech company dedicated to enabling students globally to achieve their academic and career goals by attending top universities in the U.S and Canada. With a strong focus on financial inclusion, we utilize cutting-edge technologies and analytics to address key challenges in the industry. Our company has secured over $150 million in equity capital from leading global investors, ensuring rapid growth and financial stability with a clear path towards an IPO in the near future. Our diverse team comprises professionals from various backgrounds who are passionate about our mission and are committed to making a difference. Joining our team means being part of a dynamic environment where quick thinking, autonomy, and continuous growth are encouraged. We value innovation and provide ample opportunities for personal and professional development, supporting you in honing your skills and making a meaningful impact at MPOWER. As a Senior Tech Recruiter based in Bangalore, India, you will play a pivotal role in ensuring a stellar recruiting experience for potential candidates at MPOWER. Collaborating closely with the Head of Tech Recruiting, you will be responsible for shaping the recruitment strategy for engineering and analytics positions, ensuring alignment with organizational goals and values. Your duties will include setting recruitment strategies, sourcing top talent, managing the interview process, and acting as a mentor and subject matter expert in tech recruiting. To excel in this role, you should hold a Master's degree in Human Resources Management, Business Administration, or a related field, along with at least 5 years of experience in tech recruitment within a fast-paced, high-growth environment. Your proven track record in sourcing and closing tech roles, exceptional communication skills, and proficiency in Applicant Tracking Systems are essential. Additionally, a genuine passion for financial inclusion, higher education accessibility, and a global mindset will be key to thriving in our dynamic and agile work culture. If you are motivated, detail-oriented, and enthusiastic about working in a challenging yet rewarding environment, we invite you to join our team at MPOWER and contribute to our mission of empowering students worldwide.,