As an External Customer Associate (ECA) in this role, you will be stationed at the local dealer counter, engaging with consumers who visit the store and express their painting requirements. Your primary responsibility will be to cater to the needs of customers by offering Color Consultancy, Color Visualization, Royale Play Design, Stencil, Signature, Ext. Wall Art on the Ezycolour Kiosk / Booklet, especially to those who already have a contractor for their painting project. For customers without a painting contractor, you will introduce them to the Paint Right Service, in addition to Color Consultancy and Color Visualization on the Ezycolour Kiosk. As part of the Paint Right Service, you will conduct a visit to the customer's house on the scheduled date and time. During this visit, you will perform a Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, complete the necessary documentation, and provide Product Consultancy based on the evaluation. Your focus during Product Consultancy will be on upselling Special Effects, Luxury Emulsions, and cross-selling Smart Care, Wood finishes to the customers. Furthermore, you will present profiles of Ezycolour Trained Contractors along with their contact information or offer the Complete Painting Service based on the dealer's capabilities. If customers opt for the Complete Painting Service, you will explain the Rate Card, Terms & Conditions, and direct them to liaise with the dealer for further proceedings. It will also be your responsibility to identify potential painting sites and maintain customer details in the vicinity of your local shop. You will be required to visit the customer's residence for Site Supervision during the Work-In-Progress stage at least once or more as agreed upon with the dealer. Additionally, a final Site Closure visit may be necessary upon project completion based on dealer agreements. Regular reporting is essential in this role, as you will need to fill out the Daily Work Report for each day of the week and submit it to the Team Leader every Saturday without fail. This is a Full-time job opportunity with benefits such as a flexible schedule, provided meals, and life insurance. The work schedule is during the Day shift, and the ideal candidate should have at least 1 year of experience in the building materials industry. The work location is in person, requiring direct interaction with customers and on-site visits.,
They have to do customer-facing role that provides painting solutions to customers. Their work includes in-store consultation, such as color and product selection, and on-site services like site evaluations and supervision of painting projects executed by contractors. They bridge the gap between the customer and the company, ensuring projects meet Asian Paints' guidelines. Job Types: Full-time, Permanent, Fresher Pay: ₹20,051.54 - ₹28,338.81 per month Benefits: Flexible schedule Health insurance Work Location: In person
They have to do customer-facing role that provides painting solutions to customers. Their work includes in-store consultation, such as color and product selection, and on-site services like site evaluations and supervision of painting projects executed by contractors. They bridge the gap between the customer and the company, ensuring projects meet Asian Paints' guidelines. Job Types: Full-time, Permanent, Fresher Pay: ₹20,051.54 - ₹28,338.81 per month Benefits: Flexible schedule Health insurance Work Location: In person
They have to do customer-facing role that provides painting solutions to customers. Their work includes in-store consultation, such as color and product selection, and on-site services like site evaluations and supervision of painting projects executed by contractors. They bridge the gap between the customer and the company, ensuring projects meet Asian Paints' guidelines. Iden Job Types: Full-time, Permanent, Fresher Pay: ₹20,107.38 - ₹22,000.00 per month Benefits: Flexible schedule Health insurance Work Location: In person
Main Responsibilities: ECA will be allocated at local dealer counter. The ECA is to approach the consumers who walk-in to the store and inquire about their painting requirements. The consumers who already have a contractor for executing the painting job need to be pitched only the Color Consultancy/Color Visualization/ Royale Play Design/ Stencil/ Signature/ Ext. Wall Art on the Ezycolour Kiosk / Booklet and taken through it. The consumers who don’t have a contractor for executing the painting job need to be pitched the Paint Right Service apart (from Color Consultancy/Color Visualization on the Ezycolour Kiosk). As part of the Paint Right Service, the ECA needs to visit the consumer at his house at the appointment date & time. On the first visit, the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer. Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling (Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy. After product consultancy, the ECA shows the profiles of Ezycolour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability. In case the consumer wants to go for Complete Painting Service, the ECA can show the Rate Card, the Terms & Conditions of the Service and ask the consumer to speak with the dealer for taking it forward. ECA has to do the recce, track and maintain potential upcoming painting sites and consumer details nearby his local shop The ECA will visit the consumer house for Site Supervision at least once or more (as agreed upon with the dealer) while the site is in Work-In-Progress stage. There might be a final Site Closure visit after the completion of work (as agreed upon with the dealer). The ECA will have to fill the Daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail. Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Food provided Life insurance Experience: Building materials: 1 year (Required) Work Location: In person
Main Responsibilities: ECA will be allocated at local dealer counter. The ECA is to approach the consumers who walk-in to the store and inquire about their painting requirements. The consumers who already have a contractor for executing the painting job need to be pitched only the Color Consultancy/Color Visualization/ Royale Play Design/ Stencil/ Signature/ Ext. Wall Art on the Ezycolour Kiosk / Booklet and taken through it. The consumers who don’t have a contractor for executing the painting job need to be pitched the Paint Right Service apart (from Color Consultancy/Color Visualization on the Ezycolour Kiosk). As part of the Paint Right Service, the ECA needs to visit the consumer at his house at the appointment date & time. On the first visit, the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer. Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling (Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy. After product consultancy, the ECA shows the profiles of Ezycolour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability. In case the consumer wants to go for Complete Painting Service, the ECA can show the Rate Card, the Terms & Conditions of the Service and ask the consumer to speak with the dealer for taking it forward. ECA has to do the recce, track and maintain potential upcoming painting sites and consumer details nearby his local shop The ECA will visit the consumer house for Site Supervision at least once or more (as agreed upon with the dealer) while the site is in Work-In-Progress stage. There might be a final Site Closure visit after the completion of work (as agreed upon with the dealer). The ECA will have to fill the Daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail. Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Benefits: Flexible schedule Food provided Life insurance Experience: Building materials: 1 year (Required) Work Location: In person