Mkah Woman

As a customer interaction executive at Mokah Woman, you will play a crucial role in providing exceptional customer support and ensuring a positive experience for our customers. Your time management skills, excellent proficiency in Malayalam and English, and proficiency in MS Excel will be the key to excelling in this role. - Respond to customer inquiries and provide timely and accurate information through various communication channels. - Manage customer relationships by addressing concerns, resolving issues, and ensuring customer satisfaction. - Utilize MS Excel to track customer interactions, analyze data, and inform key updates for decision-making. - Communicate effectively with both customers and internal teams to ensure a seamless experience. - Demonstrate strong interpersonal skills to build rapport with customers and create lasting relationships. - Prioritize and manage workload efficiently to meet deadlines and deliver exceptional service. - Collaborate with team members to continuously improve processes and enhance the overall customer experience. If you are passionate about customer service, have excellent communication skills, and thrive in a fast-paced environment, we invite you to join our team at Mokah Woman and make a difference in the lives of our customers. Please note: We work six days a week, and we value focus and flexibility. **Office Location:** Bengaluru **About Company:** We are a growing skincare brand built specifically for Indian skin, climate, and lifestyle. Our mission is to create thoughtful, effective formulas powered by high-performance ingredients that deliver real, visible results. Every product is crafted with care, backed by science, and designed to meet the unique needs of consumers across India. As a customer interaction executive at Mokah Woman, you will play a crucial role in providing exceptional customer support and ensuring a positive experience for our customers. Your time management skills, excellent proficiency in Malayalam and English, and proficiency in MS Excel will be the key to excelling in this role. - Respond to customer inquiries and provide timely and accurate information through various communication channels. - Manage customer relationships by addressing concerns, resolving issues, and ensuring customer satisfaction. - Utilize MS Excel to track customer interactions, analyze data, and inform key updates for decision-making. - Communicate effectively with both customers and internal teams to ensure a seamless experience. - Demonstrate strong interpersonal skills to build rapport with customers and create lasting relationships. - Prioritize and manage workload efficiently to meet deadlines and deliver exceptional service. - Collaborate with team members to continuously improve processes and enhance the overall customer experience. If you are passionate about customer service, have excellent communication skills, and thrive in a fast-paced environment, we invite you to join our team at Mokah Woman and make a difference in the lives of our customers. Please note: We work six days a week, and we value focus and flexibility. **Office Location:** Bengaluru **About Company:** We are a growing skincare brand built specifically for Indian skin, climate, and lifestyle. Our mission is to create thoughtful, effective formulas powered by high-performance ingredients that deliver real, visible results. Every product is crafted with care, backed by science, and designed to meet the unique needs of consumers across India.