Job purpose : Maintain, upgrade and manage the database systems in Microlise Data Center. Actively diagnose and resolve problems Job Responsibilities Database and query performance troubleshooting and tuning. Day to day support and administration of all areas of SQL and data warehousing environments. ¢ SQL server patching, Version upgrades, migrations, SSRS, SSIS troubleshooting etc. ¢ Strong root cause analyses skills for urgent live issues. ¢ Database move and handle corruption on system database and user database. ¢ Database refresh/upgrade and data correction work, Performance tuning, capacity planning. ¢ Archiving, backup and restore best practices including robust security policies. ¢ Automation of regular tasks and maintenance tasks. ¢ Assisting developers, implementation and support staff with putting together complex database queries and stored procedures. ¢ Establishing and maintaining company standards and guidelines for SQL. ¢ Contributing to product improvements, ease of use, reliability and reducing support levels. Key Evaluation Criteria ¢ The successful candidate will demonstrate how they can add value to the business by explaining and delivering what best practises and technical methods they have used and which they can implement to allow us to deliver leading edge web-based applications. ¢ In addition, we are also looking for someone who has the experience and knowledge to provide out the box thinking to deliver business requirements in a fast pace ever changing environment. Qualifications & Capabilities Essential ¢ The successful applicant must be able to work independently and within a team environment to help support internal business and external client systems. A mature, professional attitude with good interpersonal and customer facing skills and a flexible attitude to working hours are essential. ¢ Proven experience in a similar role and with a real passion and drive for database administration. 3 to 6 years of relevant experience. ¢ Excellent time management skills, with the ability to deliver accurate quality work to agreed timescales and manage and prioritise own. ¢ Great communication skills to effectively collaborate with geographically separated teams ¢ Relishes a fast pace ever changing environment. ¢ Should be a team player. ¢ Good knowledge on best practices but also out of the box thinking to provide business solutions. ¢ Good Knowledge of PowerShell, especially working on PowerShell for automations. ¢ A great understanding and experience in Microsoft SQL server 2016 to 2022 including installation, configuration, administration, Availability Groups and Clustering. ¢ Some level of experience with SSRS, SSAS and SSIS, also CDC etc. ¢ Experience of 3rd party monitoring tools (DPA, SolarWinds, Redgate SQL Monitor, Grafana). ¢ Always on and Replication hands-on experience is a must. ¢ Flexibility to work in 24*7 with rotational shift model (morning, afternoon or night shifts. Weekly offs as per roster, not necessary on Saturday and Sunday) Desirable ¢ Database architecture ¢ Experience on various versions of MS SQL SERVER. ¢ Tools like Service now, Confluence, AZDO Familiarity with Linux commands ¢ Couchbase hands-on knowledge is a plus. ¢ PostgreSQL hands-on knowledge is also a plus Microsoft SQL server certification DP-300

Job purpose: Maintain, upgrade and manage the database systems in Microlise Data Center. Actively diagnose and resolve problemsJob ResponsibilitiesDatabase and query performance troubleshooting and tuning.Day to day support and administration of all areas of SQL and data warehousing environments.SQL server patching, Version upgrades, migrations, SSRS, SSIS troubleshooting etc. Strong root cause analyses skills for urgent live issues.Database move and handle corruption on system database and user database.Database refresh/upgrade and data correction work, Performance tuning, capacity planning.Archiving, backup and restore best practices including robust security policies.Automation of regular tasks and maintenance tasks.Assisting developers, implementation and support staff with putting together complex database queries and stored procedures.Establishing and maintaining company standards and guidelines for SQL.Contributing to product improvements, ease of use, reliability and reducing support levels.Key Evaluation CriteriaThe successful candidate will demonstrate how they can add value to the business by explaining and delivering what best practises and technical methods they have used and which they can implement to allow us to deliver leading edge web-based applications. In addition, we are also looking for someone who has the experience and knowledge to provide out the box thinking to deliver business requirements in a fast pace ever changing environment.Qualifications & CapabilitiesEssentialThe successful applicant must be able to work independently and within a team environment to help support internal business and external client systems. A mature, professional attitude with good interpersonal and customer facing skills and a flexible attitude to working hours are essential.Proven experience in a similar role and with a real passion and drive for database administration. 3 to 6 years of relevant experience.Excellent time management skills, with the ability to deliver accurate quality work to agreed timescales and manage and priorities own.Great communication skills to effectively collaborate with geographically separated teams Relishes a fast pace ever changing environment.Should be a team player.Good knowledge on best practices but also out of the box thinking to provide business solutions.Good Knowledge of PowerShell, especially working on PowerShell for automations.A great understanding and experience in Microsoft SQL server 2016 to 2022 including installation, configuration, administration, Availability Groups and Clustering.Some level of experience with SSRS, SSAS and SSIS, also CDC etc.Experience of 3rd party monitoring tools (DPA, SolarWinds, Redgate SQL Monitor, Grafana).Always on and Replication hands-on experience is a must.Flexibility to work in 24*7 with rotational shift model (morning, afternoon or night shifts. Weekly offs as per roster, not necessary on Saturday and Sunday) DesirableDatabase architectureExperience on various versions of MS SQL SERVER.Tools like Service now, Confluence, AZDOFamiliarity with Linux commandsCouchbase hands-on knowledge is a plus.PostgreSQL hands-on knowledge is also a plusMicrosoft SQL server certification DP-300

Job Description Credit Controller Reporting to: Credit Control Manager Job purpose The key responsibilities for this role are to assist with cash collection, manage invoice queries and ensure they are dealt with quickly and to assist with the reconciliation of supporting data. Job Responsibilities Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt. Adhere to the Companies On-Stop procedure making sure it is strictly followed. Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries. Allocate receipts against customer accounts, accurately on a daily basis. Prepare and distribute monthly debtor statements. Build and maintain strong relationships with the external customers on your ledger Performance Criteria Ideally a number of years of credit management experience with a strong understanding of credit management processes. Have a passion for collecting outstanding debt and target driven. Good at establishing and maintaining relationships with internal and external stakeholders. Ability to prioritise workloads and meet tight deadlines. Hands on approach. Proficient in Microsoft Office applications. Qualifications & Capabilities Proven experience in a fast-paced Credit Control department. Demonstrable experience of multi-currency & multi-company ledgers. Must be competent in all aspects of credit control including query management. Must be tenacious and target driven. Good team player, combined with ability to work using own initiative. Great negotiator with excellent communication and interpersonal skills. Must be business orientated with sound customer service skills, both internally and externally. High level of accuracy and attention to detail. Credit Management qualification is desirable but not essential.

Quick summaryJob purpose: Maintain, upgrade, and manage the software, hardware and servers in Microlise Data Center. Actively diagnose and resolve problems.Reporting to: Technical Operations ManagerDirect reports: NoneExperience level: Associate TechOps Engineer: 6-9 years TechOps Engineer: 9 to 12 yearsJob ResponsibilitiesControl System:Administer and maintain information control systems supporting the Managed / Hosted services utilised within Microlise; coordinate with other departments to ensure these systems and records remain accurate and available.IT Systems:Update and maintain information used in upward reporting and analysis.Implement, configure, maintain, upgrade and support IT systems in accordance with industry best practice, or to a standard agreed with Microlise Managed Service Management.Adhere to documented processes and procedures.Analyse, diagnose and rectify system or service errors/faults as tasked or expected.Support:Carry out health checking of systems used by the company to always ensure the most efficient and effective use.Maintain knowledge and skills in current technology and learn new technologies as required.Carry out training and supervision of other team members as required.Communication:Provide telephone or other, technical support to customers as required. Quality:Administer the Microlise Helpdesk system when requested.Work away from the Microlise site as and when required.Work with other departments to provide technical advice and assistance.Reporting:Act as a medium for effective knowledge transfer between all parties, both internal and external. This will include the sharing of technical knowledge and experience, within the position heldEssential:The successful applicant must be able to work independently and within a team environment to help support internal business and external client systems. A mature, professional attitude with good interpersonal and customer facing skills and a flexible attitude to working hours are essential.Experience with scripting languages such as PowerShell, Python, and Bash.Expertise in managing and troubleshooting Microsoft-based technologies, including Windows Server, Active Directory, and SQL Server.Experience in managing compute and storage resources in virtualised environments, for example: VMware, Hyper-V, and Azure.Strong troubleshooting and problem-solving skills to resolve complex technical issues across the entire technology stack.Non-essential but highly desirable: Experience with monitoring and logging tools, for example: ELK Stack, Grafana, Solarwinds, and OpenTelemetry.Knowledge and experience in DevOps practices and principles Experience with Red Hat Enterprise Linux (or similar), including installation, configuration, and administration.Familiarity with containerisation technologies, such as Docker and Kubernetes, hands-on experience with OpenShift is highly desirable.Knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN.Familiarity with continuous integration and delivery tools for example: Azure DevOps Server, Jenkins, and GitLab.Key Evaluation CriteriaThe successful candidate will demonstrate how they can add value to the business by explaining and delivering what best practises and technical methods they have used and which they can implement to allow us to deliver leading edge web-based applications.In addition, we are also looking for someone who has the experience and knowledge to provide out the box thinking to deliver business requirements in a fast pace ever changing environment. Qualifications & CapabilitiesAdditional:Data flow: User knowledge of data flow concepts at Product level.XML: Good working knowledge to edit and amend configuration filesDocumentation: Create and maintain documentation essential to the function of the role or Team.Flexibility to work in 24*7 with rotational shift model (morning, afternoon or night shifts - these rotate every 3 to 6 months, not at random. Weekly holidays as per roster, not necessary on Saturday and Sunday)Desirable:Microsoft certified e.g. MCSA, MCSE would be good

Software Engineer (Fleet Performance) Job Description: We are looking for experienced (3 to 4 yrs) and proven developer candidates who are hands-on with coding and willing to take on challenges. • Must have hands-on experience with Microsoft stack(C#, ASP.NET, MVC, T-SQL, Webservices, REST API) • Must have sound analytical & debugging skills • Must have implemented OOPS concepts • Must be aware of development best practices, patterns and clean code. • Aware of CI/CD (preferably with TFS & GIT) • Exposure of Agile methodologies with SCRUM framework It is indicated where knowledge and experience are "Required" and where it is "Desirable". Programming and scripting languages (Required) • C# • T-SQL • JQuery, Ajax • HTML, CSS fundamentals Tools (Required) • Visual Studio 2017 and Above • SQL Server 2016 and above and SQL Server Management Studio • Source Control tools (Preferably TFS, GIT and SVN) • Debugging tools can setup and configure the remote debugger Frameworks (Required) • ASP.NET • MVC • Unit testing framework like MSTest or NUnit Nice To Have: • BDD • Spec flow Apply

The role and prerequisitesDesignation: Associate Software EngineerRole: As part of the Software Engineering unit within Microlise, work with stakeholders and softwaredevelopment teams to convert requirements into working software.Educational Qualification: Bachelors/Masters from a reputed college, First class or better, No gapsin education, Major in Computer Science or Information Technology.Location: Candidates currently settled in Pune are highly preferred.Experience you will gain with us Work for an established and mature software product company on enterprise-grade products and solutions used by thousands of users every day for their business-critical workflows. Learn the software engineering essentials and best practices on the job. Receive coaching from Microlise Technical Leads and Engineering Managers, each of which comes from unique and reputed software product companies. Set yourself apart from the crowd by accumulating a wealth of experience working with a software product company. Develop your technical and soft skills by learning how to effectively collaborate with architects, technical leads, software engineers and DevOps teams. Grow your experience of the domain, people and technology to eventually grow into a Software Engineer role. Our engineers gain deep experience in technologies like .NET Core, C#, ASP.NET, SQL Server, Couchbase, TFS (Azure DevOps), Elastic stack, SonarQube, SolarWinds, Kafka, Angular, PowerShell and so on.Recruitment ProcessOur people are a crucial part of the Microlise success story and with this success comes opportunity. By setting out a structured selection process, we ensure that our workforce has diverse, dynamic and deep talent.After the initial screening test, the shortlisted candidates will be subjected to a series of objective tests, group discussions, team projects and coding assignments over a span of 2 days.