Mesmerize India is a fast-growing Direct-to-Consumer (D2C) e-commerce brand specializing in premium fashion accessories. Based in Goregaon East, Mumbai, we cater to a wide audience with a commitment to delivering exceptional quality and design. As we expand our customer base, we are looking for a passionate and skilled Customer Support Executive to join our dynamic team. Job Description: We are looking for a highly motivated and customer-oriented **Customer Support Executive** to assist in providing top-tier service to our valued customers. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless and positive experience for every customer interacting with our brand. Key Responsibilities: - Respond promptly and professionally to customer inquiries via multiple channels (email, chat, phone). - Assist customers with product-related queries, order status, returns, exchanges, and other service requests. - Ensure accurate order processing and provide customers with detailed product information. - Resolve customer complaints and issues effectively, ensuring customer satisfaction. - Provide post-purchase support to ensure customers are happy with their products and experience. - Collaborate with other departments (Logistics, Inventory, etc.) to resolve any operational issues impacting customer satisfaction. - Process orders, refunds, and exchanges in line with company policies. - Maintain customer records and update details in the CRM system. - Track and report common customer issues, helping identify trends for process improvement. - Provide regular feedback to management to improve service quality and customer experience. Required Skills & Qualifications: - Proven experience in customer service, preferably in the e-commerce or fashion industry. - Strong verbal and written communication skills. - Proficient typing skills with the ability to manage multiple customer interactions simultaneously. - Familiarity with CRM software (e.g., Shopify, Easy Ecom, BIK, etc.). - Strong problem-solving skills and ability to handle customer complaints professionally and efficiently. - A customer-centric mindset with a focus on delivering exceptional service. - Ability to work in a fast-paced environment with a positive and proactive approach. - Detail-oriented with strong organizational skills. - Knowledge of fashion accessories and current trends is a plus. Industry Fashion Accessories Manufacturing Employment Type Full-time Show more Show less

About the Company Mesmerize India is a leading D2C jewelry brand offering a unique fusion of spirituality and modern design. Our collections feature natural stone bracelets, spiritual pendants, and premium accessories crafted to inspire, empower, and connect. With a strong focus on quality and customer experience, we bring meaningful jewelry to those who value beauty with purpose. Key Responsibilities 1. Edit engaging short-form videos for Instagram Reels, YouTube Shorts, and UGC-style content using Premiere Pro and After Effects 2. Transform raw product and lifestyle footage into polished, high-performing videos 3. Add transitions, music, captions, effects, and motion elements to reflect brand aesthetics 4. Repurpose longer videos into short snippets optimized for mobile viewing 5. Collaborate with the marketing and content teams on concept development and execution 6. Stay current with video trends, editing styles, and platform-specific best practices Requirements 1. Demonstrate proficiency in Adobe Premiere Pro and Adobe After Effects 2. Show strong sense of aesthetics, color, and pacing especially for product and jewelry content 3. Exhibit experience editing videos under 60 seconds with compelling storytelling 4. Understand social platforms (Instagram, YouTube) and video formatting Show more Show less

Key Responsibilities Talent Acquisition: Identify, source, and recruit high-quality candidates across various roles, ensuring a perfect fit for our company’s needs. Cost-effective Hiring: Develop and execute hiring strategies that balance quality and cost-effectiveness, ensuring optimal use of recruitment budgets. End-to-End Recruitment: Manage the full recruitment cycle, from job posting and screening to interviews, negotiations, and onboarding. Market Research & Benchmarking: Stay updated on industry hiring trends, salary benchmarks, and best practices to attract top talent at competitive rates. Vendor & Agency Management: Collaborate with recruitment agencies, job portals, and other sources while negotiating the best terms to minimize hiring costs. Employer Branding: Work on initiatives to enhance the company’s reputation as an employer of choice, helping attract top talent organically. Data-driven Hiring Decisions: Use recruitment metrics (cost per hire, time to hire, etc.) to improve the efficiency and effectiveness of the hiring process. Requirements: Experience: 1-2 years in HR recruitment, preferably in a startup, D2C, or fast-paced environment. Skills: Strong negotiation skills to secure talent at the best possible cost. Excellent communication and interpersonal skills. Proficiency in applicant tracking systems (ATS) and recruitment platforms (LinkedIn, Naukri, Indeed, etc.). Ability to handle multiple roles simultaneously and work under tight deadlines. Mindset: A problem-solver who can balance quality hiring with cost efficiency. Show more Show less

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects . Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc _)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow. Show more Show less

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects. Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc_)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow.

Roles & Responsibilities: Plan, create, and schedule engaging, on-brand content across social media platforms including Instagram, YouTube, and others Lead and participate in the ideation, scripting, and production of User-Generated Content (UGC) , including reaction videos, public interactions, and relatable short-form video content Collaborate with the content and creative teams to produce professional-grade UGC and social-first content tailored to platform-specific trends Stay up-to-date with the latest social media trends, viral formats, and competitor strategies to continuously bring fresh, relevant content ideas Manage community engagement by responding to comments, messages, and fostering two-way interactions with followers Analyze performance metrics of social media campaigns and content, and generate actionable insights for ongoing improvements Assist in planning and executing influencer collaborations, brand campaigns, and digital partnership initiatives Key Skills & Qualifications: Hands-on experience in UGC content creation and social media storytelling Strong understanding of social media platforms, audience engagement, and platform-specific best practices Proficiency in basic graphic design tools (e.g., Canva, Adobe Photoshop) Video editing skills with tools such as Adobe Premiere Pro, CapCut, or similar Excellent verbal and written communication skills Creative mindset with attention to detail and an eye for aesthetics

Key Responsibilities: Customer Interaction: Handle customer inquiries via phone, email, and chat, providing timely and accurate information about products, orders, and policies. Order Management: Assist customers with order placement, tracking, and modifications, ensuring a smooth and efficient process. Product Knowledge: Maintain an in-depth understanding of our product range, including materials, designs, and spiritual significance, to provide informed recommendations. Issue Resolution: Address and resolve customer complaints or concerns with empathy and professionalism, aiming for first-contact resolution with the help of AI Chat Assistant. Returns & Exchanges: Manage return and exchange requests, coordinating with logistics teams to ensure timely processing. Feedback Collection: Gather customer feedback to identify areas for improvement and contribute to enhancing our products and services. Collaboration: Work closely with the operations and logistics teams to ensure accurate order fulfillment and timely delivery. Documentation: Maintain detailed records of customer interactions and transactions for future reference and reporting. What We're Looking For: Communication Skills: Excellent verbal and written communication skills in English; proficiency in Hindi is a plus. Technical Proficiency: Comfortable using computers and CRM software to manage customer interactions and data. Problem-Solving: Strong analytical skills with the ability to address and resolve customer issues effectively. Attention to Detail: Meticulous in handling customer orders and ensuring accuracy in all communications. Empathy: Ability to understand and address customer needs with patience and understanding. Experience: Prior experience in customer support or a related field is preferred; freshers with a passion for customer service are also welcome to apply. Location: Must be able to commute or relocate to Goregaon East, Mumbai Suburban.

About the internship As a performance marketing intern, you'll gain hands-on experience in digital marketing, learning to strategize, analyze, and optimize paid campaigns to drive growth for a leading e-commerce brand. You'll also work with advanced tools like Google Analytics, Facebook Ads Manager, and Excel to support data-driven marketing efforts. Selected intern's day-to-day responsibilities include: 1. Paid campaign management: Set up, manage, and optimize paid campaigns on Google Ads and Meta platforms (Facebook/Instagram). 2. Performance monitoring: Analyze campaign performance using key metrics like ROAS, CPA, CTR, and identify opportunities for optimization. 3. Keyword & audience research: Conduct keyword research, audience segmentation, and competitive analysis to improve targeting strategies. 4. Reporting: Create detailed reports to track campaign performance and effectiveness. 5. Creative optimization: Assist in optimizing ad copy, creatives, and targeting to maximize performance. 6. A/B testing: Support A/B testing of campaigns and creative materials to improve conversion rates. 7. Analytics: Utilize Google Analytics and Facebook Ads Manager to track performance and understand customer behavior. 8. Excel analysis: Apply advanced Excel functions (formulas, pivot tables, data analysis) to extract meaningful insights.

Roles & Responsibilities: Content Creation: Plan, create, and schedule engaging, on-brand Reels and short-form video content across Instagram, YouTube Shorts, and other social media platforms. UGC-Led Storytelling: Lead and participate in ideation, scripting, and production of user-generated content (UGC), including reaction videos, public interactions, transformation clips, and relatable, viral content. Creative Collaboration: Work closely with the content, brand, and creative teams to produce professional, social-first content that resonates with platform-specific audiences. Trend Monitoring: Stay ahead of the curve with the latest Reels trends, sound bites, challenges, and competitor strategies to keep content fresh and culturally relevant. Community Engagement: Actively respond to comments, messages, and DMs to foster two-way communication and build a loyal online community. Performance Analysis: Track and analyze content performance, view counts, engagement rates, and audience feedback to optimize future content. Influencer & Campaign Support: Assist with ideation and execution of influencer collaborations, digital campaigns, and brand partnership videos. Key Skills & Qualifications: Proven experience as a Reels/Short-Form Content Creator with a strong understanding of storytelling, social media trends, and audience engagement Hands-on experience in UGC content creation with a flair for being on camera and delivering authentic performances Previous experience creating Reels is required — preferably in fashion, lifestyle, jewelry, or spiritual content categories Bonus: Having a personal content page with 5K+ followers and at least one Reel or short-form video with 25K+ views Proficient in video editing tools such as CapCut, Adobe Premiere Pro, Final Cut Pro, or similar Basic graphic design skills using tools like Canva or Photoshop to enhance content Excellent communication and collaboration skills Strong creative vision with an eye for detail, aesthetics, and visual storytelling What You’ll Love About Working with Mesmerize: A chance to build and influence the visual voice of a fast-growing spiritual jewelry brand Creative freedom to experiment, ideate, and go viral A supportive, trend-savvy, and fast-paced work environment  Opportunities to grow personally and professionally with a brand that values authenticity and style

Key Responsibilities Content Creation & Optimization Edit short-form video content for social media and digital marketing campaigns using Premier Pro and After Effects . Work closely with the marketing and design team to conceptualize eye-catching, trendy, and engaging videos. Optimize video formats and resolutions for different social media platforms. Sound & Music Editing Ensure high-quality sound design by syncing audio, adding sound effects, and selecting appropriate background music. Balance and mix audio levels for clear and immersive sound. Creative Storytelling Transform raw footage into engaging narratives that connect with the audience. Stay up to date with trending video styles and techniques to enhance content impact. Video Editing & Production Edit raw footage into polished, engaging, and high-quality videos for various platforms (_ Instagram, YouTube, Facebook, Website, Ads, etc _)._ Add effects, animations, transitions, and color grading to enhance video quality. Ensure brand consistency in all video outputs (tone, aesthetics, and storytelling). Requirements & Qualifications Experience: 1-3 years of experience in video editing, preferably in the D2C, or e-commerce industry. Proficiency in Editing Software: Adobe Premiere Pro, After Effects, Final Cut Pro , or equivalent. Motion Graphics & Animation: Basic knowledge of Adobe After Effects for simple motion design is a plus. Creativity & Storytelling: A keen eye for detail and the ability to tell compelling brand stories through video. Strong Understanding of social media Trends: Ability to create videos tailored for Instagram Reels and YouTube Shorts . Technical Knowledge: Understanding of colour grading, sound editing, video compression, and exporting settings. Time Management Skills: Ability to work under tight deadlines and deliver high-quality content efficiently. Bonus Skills (Preferred but not Mandatory) Experience in product-based video editing (unboxing, product features, lifestyle shots). Basic photography skills to capture additional content when needed. Experience with AI-based video editing tools to enhance workflow.

Location: Goregaon East, Mumbai, Maharashtra Position Overview: Mesmerize is seeking a talented and creative Photographer to join our team. In this role, you will be responsible for capturing high-quality, visually striking images of our jewellery products, which will play a vital role in enhancing our brand’s online presence and attracting customers. Your creativity, technical skills, and keen eye for detail will ensure our products are presented in the most appealing way possible, helping to drive sales and elevate our brand. Key Responsibilities: Product Photography Sessions: Plan and execute photography sessions, focusing on capturing the details, features, and unique qualities of our jewellery items. Product Styling: Work with the creative team to understand product-specific requirements, including lighting, styling, and composition, to produce visually appealing and consistent images. Image Editing & Retouching: Utilize industry-standard software (e.g., Adobe Photoshop, Lightroom) to enhance image clarity, color accuracy, and overall visual quality. Quality Control: Review product images to ensure they meet high standards for sharpness, exposure, and color accuracy. Correct any imperfections or flaws in the images. Asset Management: Organize and maintain a comprehensive library of product images, ensuring easy categorization and retrieval for various teams. Apply proper naming conventions and metadata to files. Collaboration: Work closely with the e-commerce, marketing, and design teams to ensure product imagery aligns with branding and promotional strategies. Equipment Maintenance: Ensure all photography equipment, including cameras, lenses, lighting, and accessories, is well-maintained and operating properly. Research & Innovation: Stay updated on emerging photography trends and techniques to bring fresh ideas to your work and improve product presentation. Qualifications: A portfolio demonstrating your photography skills, particularly in showcasing jewellery products. A degree (12th, Bachelor's, or Master's) in photography or a related field is preferred. Proficiency in using professional photography equipment (cameras, lenses, lighting) and image editing software (Adobe Photoshop, Lightroom). Strong understanding of composition, lighting, and visual storytelling. High attention to detail and the ability to identify and correct image imperfections. Strong organizational skills for managing and cataloging a large volume of images. Good communication skills to collaborate effectively with cross-functional teams. Previous experience in commercial, e-commerce, or jewellery photography is a plus.

Position Overview: Mesmerize is seeking a talented and creative Photographer to join our team. In this role, you will be responsible for capturing high-quality, visually striking images of our jewellery products, which will play a vital role in enhancing our brand’s online presence and attracting customers. Your creativity, technical skills, and keen eye for detail will ensure our products are presented in the most appealing way possible, helping to drive sales and elevate our brand. Key Responsibilities: Product Photography Sessions: Plan and execute photography sessions, focusing on capturing the details, features, and unique qualities of our jewellery items. Product Styling: Work with the creative team to understand product-specific requirements, including lighting, styling, and composition, to produce visually appealing and consistent images. Image Editing & Retouching: Utilize industry-standard software (e.g., Adobe Photoshop, Lightroom) to enhance image clarity, color accuracy, and overall visual quality. Quality Control: Review product images to ensure they meet high standards for sharpness, exposure, and color accuracy. Correct any imperfections or flaws in the images. Asset Management: Organize and maintain a comprehensive library of product images, ensuring easy categorization and retrieval for various teams. Apply proper naming conventions and metadata to files. Collaboration: Work closely with the e-commerce, marketing, and design teams to ensure product imagery aligns with branding and promotional strategies. Equipment Maintenance: Ensure all photography equipment, including cameras, lenses, lighting, and accessories, is well-maintained and operating properly. Research & Innovation: Stay updated on emerging photography trends and techniques to bring fresh ideas to your work and improve product presentation. Qualifications: A portfolio demonstrating your photography skills, particularly in showcasing jewellery products. A degree (12th, Bachelor's, or Master's) in photography or a related field is preferred. Proficiency in using professional photography equipment (cameras, lenses, lighting) and image editing software (Adobe Photoshop, Lightroom). Strong understanding of composition, lighting, and visual storytelling. High attention to detail and the ability to identify and correct image imperfections. Strong organizational skills for managing and cataloging a large volume of images. Good communication skills to collaborate effectively with cross-functional teams. Previous experience in commercial, e-commerce, or jewellery photography is a plus.

Roles & Responsibilities: Plan, create, and schedule engaging, on-brand content across social media platforms including Instagram, YouTube, and others Lead and participate in the ideation, scripting, and production of User-Generated Content (UGC), including reaction videos, public interactions, and relatable short-form video content Collaborate with the content and creative teams to produce professional-grade UGC and social-first content tailored to platform-specific trends Stay up-to-date with the latest social media trends, viral formats, and competitor strategies to continuously bring fresh, relevant content ideas Manage community engagement by responding to comments, messages, and fostering two-way interactions with followers Analyze performance metrics of social media campaigns and content, and generate actionable insights for ongoing improvements Assist in planning and executing influencer collaborations, brand campaigns, and digital partnership initiatives Key Skills & Qualifications: Hands-on experience in UGC content creation and social media storytelling Strong understanding of social media platforms, audience engagement, and platform-specific best practices Proficiency in basic graphic design tools (e.g., Canva, Adobe Photoshop) Video editing skills with tools such as Adobe Premiere Pro, CapCut, or similar Excellent verbal and written communication skills Creative mindset with attention to detail and an eye for aesthetics

Key Responsibilities Identify and onboard relevant influencers across tech, fashion, lifestyle, automotive, and adjacent niches. Craft engaging outreach messages and manage day-to-day influencer communications. Coordinate collaborations end-to-end — from product dispatch to content tracking and performance analysis. Maintain and regularly update a structured database of micro and macro influencers. Analyze influencer content and campaign performance to generate insights and optimization strategies. Collaborate with creators on content ideas that align with Capes India's tone, values, and visual identity. Monitor social media trends to scout emerging talent, formats, and platform shifts. Work closely with internal teams to manage approvals, timelines, and logistics efficiently. What We’re Looking For A strong understanding of influencer marketing and current Instagram trends. A genuine passion for tech, gadgets, and design-forward, aesthetic brands. Excellent written and verbal communication skills — friendly, professional, and persuasive. Comfort with Notion or other project tracking tools. Creative thinking combined with strong attention to detail and follow-through. Bonus: Prior experience working with influencers or managing brand collaborations is a big plus.

Position Overview: Mesmerize is seeking a talented and creative Photographer to join our team. In this role, you will be responsible for capturing high-quality, visually striking images of our jewellery products, which will play a vital role in enhancing our brand’s online presence and attracting customers. Your creativity, technical skills, and keen eye for detail will ensure our products are presented in the most appealing way possible, helping to drive sales and elevate our brand. Key Responsibilities: Product Photography Sessions: Plan and execute photography sessions, focusing on capturing the details, features, and unique qualities of our jewellery items. Product Styling: Work with the creative team to understand product-specific requirements, including lighting, styling, and composition, to produce visually appealing and consistent images. Image Editing & Retouching: Utilize industry-standard software (e.g., Adobe Photoshop, Lightroom) to enhance image clarity, color accuracy, and overall visual quality. Quality Control: Review product images to ensure they meet high standards for sharpness, exposure, and color accuracy. Correct any imperfections or flaws in the images. Asset Management: Organize and maintain a comprehensive library of product images, ensuring easy categorization and retrieval for various teams. Apply proper naming conventions and metadata to files. Collaboration: Work closely with the e-commerce, marketing, and design teams to ensure product imagery aligns with branding and promotional strategies. Equipment Maintenance: Ensure all photography equipment, including cameras, lenses, lighting, and accessories, is well-maintained and operating properly. Research & Innovation: Stay updated on emerging photography trends and techniques to bring fresh ideas to your work and improve product presentation. Qualifications : A portfolio demonstrating your photography skills, particularly in showcasing jewellery products. A degree (12th, Bachelor's, or Master's) in photography or a related field is preferred. Proficiency in using professional photography equipment (cameras, lenses, lighting) and image editing software (Adobe Photoshop, Lightroom). Strong understanding of composition, lighting, and visual storytelling. High attention to detail and the ability to identify and correct image imperfections. Strong organizational skills for managing and cataloging a large volume of images. Good communication skills to collaborate effectively with cross-functional teams. Previous experience in commercial, e-commerce, or jewellery photography is a plus.

Role Overview: We are looking for a smart, proactive, and customer-focused Customer Support & Operations Executive to join our operations team. You will play a key role in managing customer relationships and coordinating backend operations to ensure smooth order fulfilment and satisfaction. Key Responsibilities: Customer Interaction: Handle queries and concerns via phone, WhatsApp, chat, and email with professionalism and empathy CRM Management: Log and manage customer tickets, orders, and updates using CRM tools and AI chat assistant Problem Solving: Resolve issues related to deliveries, returns, exchanges, product inquiries, and payments Order Tracking: Monitor orders through the entire delivery process, ensuring timely and accurate dispatch Logistics Support: Coordinate with our dispatch and courier partners to troubleshoot delivery exceptions Returns & Refunds: Handle return requests and initiate refund processes as per company policies Product Knowledge: Stay up to date with our catalog to help customers make informed decisions Customer Feedback: Collect and relay feedback to internal teams for service and product improvements Documentation: Maintain records of customer interactions, issues, and resolutions Team Collaboration: Work closely with logistics, marketing, and production to ensure smooth operations What We’re Looking For: Excellent English communication skills—spoken, written, and typing Comfortable with customer calls and handling queries with patience Proficient in using computers and CRM software Great problem-solving skills and a proactive attitude Hindi speaking skills are a strong advantage Prior customer support experience Must be able to commute to Goregaon East (near Oberoi Mall), Mumbai Suburban

About Mesmerize India Mesmerize India is a growing spiritual and designer jewelry brand rooted in purpose, passion, and conscious living. We create jewelry that blends aesthetics with intention, designed to align with modern spiritual journeys. As we scale our digital presence, we're looking for a results-driven Performance Marketer to lead and optimize our paid marketing efforts across multiple platforms. What You’ll Do Campaign Strategy & Execution Plan, execute, and manage paid ad campaigns across: Meta Ads (Facebook & Instagram) Google Ads (Search, Display, Shopping, Performance Max) Amazon Ads Myntra Ads WhatsApp Campaigns (for remarketing and retention) Use Meta Ads Manager and Google Ads Manager to launch and monitor campaigns effectively. Drive customer acquisition and retargeting strategies through segmented, data-driven approaches. Performance Tracking & Optimization Analyze daily campaign performance; track KPIs like ROAS, CPA, CTR, and conversions. A/B test creatives, ad copies, audiences, and placements to maximize efficiency. Create regular performance reports and strategic insights for the Co-founder. Cross-Platform Coordination Align ad strategies with marketplace platforms like Amazon and Myntra to support seasonal or promotional campaigns. Stay updated with algorithm changes, platform best practices, and digital trends. Who You’ll Work With You won’t be working alone - you’ll collaborate closely with a passionate, cross-functional marketing team: SEM/SEO Specialist – for search optimization and aligning paid efforts with organic visibility. Performance Marketing Intern – for support in campaign setup, research, and reporting. Head of Content – for ad creatives, campaign messaging, and brand alignment across channels. What You’ll Need 2–4 years of proven experience in performance marketing for D2C, lifestyle, or fashion/e-commerce brands. Deep knowledge of Meta Ads Manager , Google Ads , and retargeting platforms like WhatsApp Business API or tools. Strong understanding of funnel-based marketing, conversion tracking, and audience segmentation. Proficiency in Excel, Google Analytics, and attribution/reporting tools. Ability to collaborate with creative and technical teams to build compelling campaigns. Detail-oriented, self-motivated, and comfortable working in a fast-paced startup environment. Perks & Growth Be part of a spiritually inspired, fast-growing brand with a loyal community. Direct mentorship from the Co-founder and leadership team. Flat structure with real ownership of your projects. Opportunity to grow into a strategic digital marketing lead as the brand scales.

You will be joining Capes India, a fast-growing D2C tech accessories brand renowned for its premium vinyl skins, phone cases, MagLock wallets, and more. At Capes India, we focus on combining premium design with practical functionality to provide customers with a stylish way to safeguard and personalize their gadgets. As a Graphic Designer in our creative team, your primary responsibilities will include designing high-conversion static ads and carousels for platforms like Instagram, Facebook, YouTube, and Google Ads. Additionally, you will create engaging social media content tailored for brand building, community engagement, and product launches. You will also be responsible for designing website and e-commerce visuals optimized for desktop and mobile experiences, as well as product packaging and retail-ready artwork that reflects the brand's visual identity. Furthermore, you will develop original vinyl skin graphics for various tech products, enhance product photography to meet e-commerce standards, and create detailed vector illustrations using precision tools. Collaboration with product, marketing, and content teams is crucial to deliver impactful creative solutions aligned with brand guidelines. To excel in this role, you should possess at least 2 years of graphic design experience, preferably in a D2C or e-commerce brand, and have a strong portfolio showcasing packaging, branding, static ads, and digital design work. Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign, is essential. You should also have a keen eye for detail, strong typography skills, and the ability to manage multiple projects under tight deadlines. Joining our team in Goregaon East, Mumbai, you will benefit from a competitive monthly salary, a dynamic and supportive team culture, creative ownership in high-visibility projects, and opportunities for career advancement in branding, product design, and marketing. Additionally, you will enjoy employee discounts on Capes India products. If you are passionate about visual storytelling, digital branding, and hands-on design work, this role offers an exciting opportunity to contribute to the growth and success of Capes India.,