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977 Reviews in Mercure
H
Hetal D
No not stay at this hotel if you live outside India the staff at the reception don’t know what they are doing they have attitude they charged me twice I showed them my bank statement and they denied.. night manager Ananya is useless she …
a
anisha godhaniya
Room was lovely aesthetically but had many flaws, the bathroom would continuesly flood, the door room wouldn’t lock many times and the tv didn’t work when we arrived. This did eventually get sorted but not quite up to standard as it should be. The positive was the room size, the bed was comfy too.
D
Demetrius Errol Cordeiro D'Souza
Pathetic service. Booked a room for my brother who just got married. They failed on everything promised. …
V
Vishant Joshi
Dated rooms, check in process was quick as well as the check out process. Close to the beach and an ok bar . Hotel Needs a complete refurbishment to bring it up to date. Location is not aesthetically pleasing at the area around the front of the hotel. It is convenient to get to the beach and has a good view from the pool
H
Heena D
Worst customer service at the front desk. Staff need training how to help customers and provide a service. They were extremely slow, the rooms were outdated and also at night they do not answer the phone line even though they were free standing and talking behind the desk.
R
Ronit G.
1. Fridge not working in room. 2. TV only showing one channel. 3. No swimming pool etiquettes, other guests are not wearing proper swimming trunks and entering pool.
T
Trip.com Member
The hospitality here is always family like. The location is spot on & helps you travel around ease. The reception could be fast moving & more efficient.
M
Mosin Shaikh
The view from our balcony was stunning Woke up every morning to the sound of waves "The rooftop bar had the best sunset views. A must see!
B
Barbara Drozdowicz
Very disappointing five stars hotel. Small, unimpressive rooms and rather unwelcoming (even rude) reception personnel just doesn't add any shine to the fact that the touted pool is closed everytime there is a wedding, and oh boy, it seems …
j
jagesha Thaker
Firstly they need to know the definition of a twin bed. Next these so called five star did not ever adjust for few hours of early check in or late check out. They sent email to accommodate just for name sake. The lower level staff like the …
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Mercure

Mercure
|

Hospitality

Paris

N/A Employees

14 Jobs

    Key People

  • Nicolas Doyen

    Director of Mercure Global Brand

  • Keith Barr

    CEO of InterContinental Hotels Group
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