977 Reviews in Mercure
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dennis singh
The staff is very welcoming and always help printed. The check-in process is smooth and easy, with helpful staff assisting you all the way.
The rooms are comfortable and spacious for stay as I’ve been here for 14days and …
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Sandip Paul
It was a good experience to deal with the hotel. The rooms are good. The services are good. The room reservation desk Concierge team was also excellent. Mr Aratrik of the room reservation team and Mr Shubham from the concierge are excellent …
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Runali Bo
The service is quick and hassle-free, with staff always ready to help. Rooms are clean, cozy, and well-equipped. The location is convenient, making travel easy. The staff is polite and welcoming special thanks kankana and her team.see you again guy.
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Imran H
Shekhar has consistently demonstrated professionalism, excellent communication skills, and a strong commitment and satisfaction. He maintain a welcoming presence at the front desk, he handle my inquiries with efficiency and care, and …
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mahesh raj
Food (Restaurant & Breakfast):
The food was excellent! The breakfast buffet had a good variety, and everything was fresh and delicious. The restaurant also offered tasty dishes for lunch and dinner at reasonable prices. The service was prompt, and the dining area was clean and pleasant.
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venkat nr
Novotel Kolkata offers exceptional hospitality with warm and welcoming staff. The rooms are spacious, well-maintained, and equipped with modern amenities. The food is delicious, with great service making dining a delightful experience. A perfect stay with top-notch facilities—I highly recommend it!
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Kaitlin D.
As always staying at this Novotel is a complete dream. Staff our amazing so friendly and helpful. All basic needs are met and then there are so many extras given. Thank you to Chandrani and her team!
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rehea charchi
The housekeeping staff named TARUN SHAH is an amazing person. I asked for one hot water bag and he filled the hot water in that bag and even excused himself for being little late. I really loved the way he cared for us.
Keep smiling and keep shining 🤩 …
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Abhijit Chatterjee
Reception was great and shuttle service concierge was so smooth well comunicate. Lobby staffs were so good and friendly. Room and bathroom maintenance was good. Food was good and well variety food from restaurant. In-room dining could be better options can be more..Breakfast was good and well attended staffs
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nikita
It was a good stay at Novotel. The staffs were polite and friendly. F&B, front desk, laundry/housekeeping, spa team were very cooperative and made me feel like home. Kudos to Tamim & Riyanka for making my stay comfortable. Thanks
Cheers!!