977 Reviews in Mercure
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Meander67356609077
I recently stayed at Novotel during my trip to Kolkata and had a wonderful experience. The staff were exceptional — the front desk handled everything smoothly at check-in without me even having to ask, recognizing my Accor loyalty …
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gulshan kumar
I had a wonderful experience at Novotel, and I can't speak highly enough about the swimming pool and the exceptional service provided by the pool attendant. The pool area is beautifully maintained, offering a relaxing and refreshing …
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Anirban De
I extend my sincere gratitude to Mr Abhijeet(main host) and Novotel team for organising our engagement ceremony with extreme sincerity, aplomb and extravagant hospitality. A token of thanks to Mr Jayant & Chef for preparing the most exotic …
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DesiPassport
During my recent sojourn at Novotel Hotel and Residences Kolkata in March 2025, I experienced an exceptional amalgamation of warmth, personalised service, and refined luxury that rendered the duration of my stay truly unforgettable. As I …
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Bharati Ghosh
Wow 😍 Great stay
Excellent stay. Everyone at the hotel are very caring. They have made our stay …
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Pankaj Garg
Great place, young staff, proactive and very caring!
Services very good, especially housekeeping standards are good. Liked my stay …
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Rajat Kapoor
Stayed there for 4D/3N. Stayed at their studio category room. This 5 Star property is located at prime location and offers lot of cuisines options and have restaurants like Cafe Joy, Speak Burger, Ministry of Kebab and more. We were …
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Pamela Banerjee
It was a business hotel but with a luxury attitude! The staff is well trained, warm and friendly and made the experience memorable. The buffet had a great spread and loved the fact that they stopped using plastic water bottles for in room …
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Nikz C
I recently stayed at Novotel and during check-in, I inquired about a possible upgrade-even a paid one- but was flatly denied without much consideration. I was told nothing could be done and to "try next time," which was …
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Anik Saha
The rooms were gorgeous! The staff were so nice and helpful. I asked Prasenjit to decorate the bed for a special occasion, and he did an amazing job, exceeding my expectations. …