As a Call Center Executive, your role involves answering inbound calls within the established guidelines to ensure customer satisfaction. You will be responsible for interacting with customers over calls, understanding their concerns, and providing prompt solutions. If needed, you will escalate customers" concerns to the appropriate department. Key Responsibilities: - Answering inbound calls within established guidelines - Achieving call quality goals for client and customer satisfaction - Interacting with customers to understand their concerns and queries - Providing prompt and appropriate solutions - Escalating customers" concerns to the authorized department Qualifications Required: - Strong technical knowledge in hardware, software, and networking concepts - Comfortable working from the office - Willingness to work in rotational shifts Additional Company Details: Candidates with exceptional spoken skills in English and Tamil are preferred. Proficiency in additional languages such as Hindi, Kannada, Telugu, or Malayalam is a plus. Immediate joiners who are BE/B.Tech graduates without any arrears are required. The age range for candidates is 24 to 35 years. Benefits: - EPF - Medical Insurance,
As an Electrical CAD Engineer, your role involves preparing accurate and detailed electrical drawings, layouts, and schematics using AutoCAD and other design tools. You will collaborate closely with engineers and project managers to transform technical concepts into design documents. Key Responsibilities: - Create 2D and 3D electrical drawings using AutoCAD, AutoCAD Electrical, or similar tools. - Develop wiring diagrams, panel layouts, cable schedules, and single-line diagrams. - Update existing drawings based on redlines or engineer inputs. - Collaborate with electrical engineers to ensure designs meet technical and safety standards. - Maintain drawing libraries and adhere to drawing management procedures. - Ensure compliance with applicable standards. - Assist in Bill Of Material generation, documentation, and project deliverables. Required Skills & Qualifications: - B.E./B.Tech in Electrical Engineering or related field. - Proficiency in AutoCAD and/or AutoCAD Electrical is a must. - Knowledge of electrical components, schematics, and control systems. - Familiarity with PLC panel layouts, industrial wiring standards, or electrical code compliance. - Attention to detail and ability to work under deadlines. - Strong teamwork and communication skills.,