Were Hiring! Customer Relations & Operations Manager Location: Delhi | In-Office role At Studio Mend, we craft every pair of footwear with love and precision and now we’re looking for someone who brings the same passion to customer care and operations! * Handling order management from placement to delivery * Providing customer support across all platforms (WhatsApp, Instagram, Email, Calls) * Managing daily operational tasks with precision * 1+ years of experience in customer support or operations * Strong written and verbal communication (Hindi/English) * Proficiency in MS Excel, Word, and Outlook Drop your CV at connect@studiomend.com or DM us for more details.
Responsibilities: * Oversee operations from A-Z * Ensure customer satisfaction through service excellence * Manage team performance & development *Communicate with customers regarding their order on email, whatsapp and on calls Annual bonus