As a Sous Chef in the Production Department, you will be operating under the guidelines of the Executive Chef to bridge the gap between section control and overall kitchen management. Your primary responsibility will be overseeing the culinary operations of the outlet. Key Responsibilities: - Stay informed about F B trends in competitive hotels and restaurants, analyze their applicability to enhance quality, and ensure the establishment remains in demand in the market. - Regularly meet with long-staying room guests and restaurant patrons, suggest new dishes, and gather feedback to enhance the dining experience. - Handle special VIP food amenities, accommodate special guest preferences, and coordinate banquet events in collaboration with the banquets sales manager. - Reduce High Labour and Production (HLP) costs by creating awareness and monitoring figures on a monthly basis. - Liaise with the kitchen steward for fuel, regular repairs, and maintenance of equipment, ensuring operational efficiency. - Collaborate with F B Service to enhance guest service, meet guest needs, monitor service quality, and take regular rounds in the restaurants. - Brief production and service staff on menu items preparation, organize presentation and classroom training, and ensure adherence to standard recipes. - Stay updated on packages in the system, derive reports from POS and MMS, and contribute to data-driven decision-making. - Ensure the smooth functioning of the kitchen on a daily basis, including supervision of buffet setups and meal service. - Check the feasibility of the duty roster, control raw material indents, and monitor material pickups from the stores. - Assist in controlling food costs through yield testing and effective problem-solving in various situations. As a pivotal member of the team, you will work closely with the Executive Chef to maintain the quality, efficiency, and cost-effectiveness of the kitchen operations.,
As the Director of Training, you will be responsible for the overall development and implementation of all training programs within the hotel. Your role will involve designing, delivering, and evaluating training initiatives to enhance employee skills, knowledge, and performance. You will collaborate closely with department heads to identify training needs, develop effective training solutions, and monitor the impact of training programs on employee performance and business objectives. **Key Responsibilities:** - Conduct regular training needs assessments to identify skill gaps, knowledge deficiencies, and performance improvement opportunities across all departments. - Analyze employee performance data, guest feedback, and industry trends to pinpoint areas for training intervention. - Collaborate with department managers to understand specific training requirements and challenges. - Design and develop comprehensive training programs, including classroom instruction, on-the-job training (OJT), workshops, simulations, and e-learning modules. - Maintain a library of training materials such as manuals, presentations, work aids, and assessments. - Deliver engaging and effective training sessions that meet learning objectives and keep participants actively engaged. - Utilize various training methodologies, including adult learning principles, instructional design techniques, and innovative training technologies. - Coordinate training sessions efficiently to minimize disruption to hotel operations and optimize resource utilization. - Monitor training attendance, completion rates, and participant feedback. - Develop and implement performance improvement plans based on training needs and individual development goals. - Ensure compliance with safety, health, and legal requirements related to training and employee development. **Qualifications:** - Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field. - Minimum of 5-8 years of experience in hospitality training and development. - Proven track record in designing, developing, and delivering effective training programs. - Strong instructional design and facilitation skills. - Excellent communication, interpersonal, and presentation abilities. - Proficiency in Microsoft Office Suite and learning management systems (LMS). - Passion for training and development. - Strong customer service orientation. - Ability to adapt to changing priorities and challenges with a positive and enthusiastic attitude.,