As a Customer Success Manager, you will serve as the senior executive leveraging existing relationships with CEOs, C-level executives, and mid-senior management. You will develop new relationships with business unit leaders and relevant IT/ technology stakeholders to understand their challenges. Subsequently, you will collaborate internally and provide tailored solutions to the customers. You will have the power of our solutions and the technical & domain knowledge of our people. You will help customers accelerate innovation in the Banking and Financial Sector. Job Responsibilities Manage client relationships - including on-site meetings with client stakeholders Identify and scope growth opportunities within the account Sustaining business growth and portability by maximizing value Holding Product demonstrations. Ability to work with internal technical leads, product leads, and legal and Solution Consultants to define solutions & proposals Analyzing Customer data to improve customer experience. Upsell Services and products with the brand image Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Establish Clear Client Retention Goals Skills Ability to influence decisions at the executive level Conducting solutioning workshops Strong written and verbal communication skills with excellent presentation skills Confident, high energy, self-motivated, and a true team player Demonstrated ability and desire to work and excel in a fast-paced environment Excellent multitasking and project management skills Well-organized, with high attention to detail and the ability to prioritize Deep understanding of customers' concerns and thoughts regarding the use of products and the ability to troubleshoot as needed Qualifications Bachelor's degree or equivalent practical experience 2-5 years of customer success experience in a customer-facing organization, preferably B2B (SaaS/Industrial solution provider)
He/she will be responsible for generating new sales opportunities through cold-calling and emailing Mid-Size Enterprise businesses. As a Lead Generation Specialist, you will build relationships and schedule appointments. This is an Inside Sales position. If you have a flair for talking, good written communication skills, as well as a positive attitude, we are looking for you! The ideal candidate is self-motivated, carries a smile, and thrives in a fast-paced work environment. Responsibilities Self-motivated, high energy, & dynamic inside sales and online presence. Driven personality with a track record for closing numbers. Strong phone communication skills - able to understand different buying personas. Ability to prioritize tasks in a fast-paced environment. Ability to be a resourceful team player who excels at building trusting relationships with customers and colleagues. Ability to accept and implement coaching. Requirements Reach out to prospects via telephone, email & LinkedIn to qualify leads. The expected activity level for this position is 80 calls per day. Must be great with follow-ups. Uncover business pain points and needs, and propose SignDesk as a solution. Update and maintain activity logs and key information in the CRM program. Contribute to best practices and key findings for the team to help refine communications and strategies. Collaborate and work closely with the Field Sales team. This job was posted by Divya S from SignDesk.
He/She reviews contract terms and conditions before signing and negotiating favourable terms with other parties on behalf of their employer. They also draft contractual provisions and amendments to contracts when appropriate. JSelected Intern's Day-to-day Responsibilities Include Analyze and extract key pieces of legal and financial information from various legal documents like Sale and Service Agreements, Partnership Agreements, Lease and License Agreements, Requests for Proposal (RFP), Vendor Agreements, Statements of Work, Employment Contracts, Due Diligence Contracts, Non-Disclosure Agreements, etc. Review of commercial contracts to extract relevant and crisp findings from scattered information across the contract to provide critical sales, risk & compliance, and revenue assurance data in a more user-friendly and accurate manner. Work on various projects for various clients including software technology, manufacturing, telecommunications, and pharmaceuticals to name a few. Have high work quality and the ability to meet targets and deadlines. Work on special Contracts Management applications/platforms built by Signdesk to manage the legal and financial information of the Clients. Hands-on experience in interpretation, modelling, reporting, and analysis of complex contract data and unstructured information. Skills & Requirements Excellent analytical abilities to grasp the key points from complicated details High Expertise in Microsoft (Office, PowerPoint, Publisher, Visio). Excellent organisation, strong written/verbal communication, and writing styles with an eye for detail. Students studying in their 4th or 5th year of integrated Law course or 3rd-year students of 3 year Law course. About Company: SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana! SignDesk's products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalog currently includes a Video KYC onboarding solution leveraged with ML and AI techniques, a digital stamping & franking product for real-time online stamp duty payment, an eSign workflow solution offering both Aadhaar eSign & digital signatures, and an eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates.