As a Customer Success Manager, you will serve as the senior executive leveraging existing relationships with CEOs, C-level executives, and mid-senior management. You will develop new relationships with business unit leaders and relevant IT/ technology stakeholders to understand their challenges. Subsequently, you will collaborate internally and provide tailored solutions to the customers. You will have the power of our solutions and the technical & domain knowledge of our people. You will help customers accelerate innovation in the Banking and Financial Sector. Job Responsibilities Manage client relationships - including on-site meetings with client stakeholders Identify and scope growth opportunities within the account Sustaining business growth and portability by maximizing value Holding Product demonstrations. Ability to work with internal technical leads, product leads, and legal and Solution Consultants to define solutions & proposals Analyzing Customer data to improve customer experience. Upsell Services and products with the brand image Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues Establish Clear Client Retention Goals Skills Ability to influence decisions at the executive level Conducting solutioning workshops Strong written and verbal communication skills with excellent presentation skills Confident, high energy, self-motivated, and a true team player Demonstrated ability and desire to work and excel in a fast-paced environment Excellent multitasking and project management skills Well-organized, with high attention to detail and the ability to prioritize Deep understanding of customers' concerns and thoughts regarding the use of products and the ability to troubleshoot as needed Qualifications Bachelor's degree or equivalent practical experience 2-5 years of customer success experience in a customer-facing organization, preferably B2B (SaaS/Industrial solution provider)
He/she will be responsible for generating new sales opportunities through cold-calling and emailing Mid-Size Enterprise businesses. As a Lead Generation Specialist, you will build relationships and schedule appointments. This is an Inside Sales position. If you have a flair for talking, good written communication skills, as well as a positive attitude, we are looking for you! The ideal candidate is self-motivated, carries a smile, and thrives in a fast-paced work environment. Responsibilities Self-motivated, high energy, & dynamic inside sales and online presence. Driven personality with a track record for closing numbers. Strong phone communication skills - able to understand different buying personas. Ability to prioritize tasks in a fast-paced environment. Ability to be a resourceful team player who excels at building trusting relationships with customers and colleagues. Ability to accept and implement coaching. Requirements Reach out to prospects via telephone, email & LinkedIn to qualify leads. The expected activity level for this position is 80 calls per day. Must be great with follow-ups. Uncover business pain points and needs, and propose SignDesk as a solution. Update and maintain activity logs and key information in the CRM program. Contribute to best practices and key findings for the team to help refine communications and strategies. Collaborate and work closely with the Field Sales team. This job was posted by Divya S from SignDesk.
He/She reviews contract terms and conditions before signing and negotiating favourable terms with other parties on behalf of their employer. They also draft contractual provisions and amendments to contracts when appropriate. JSelected Intern's Day-to-day Responsibilities Include Analyze and extract key pieces of legal and financial information from various legal documents like Sale and Service Agreements, Partnership Agreements, Lease and License Agreements, Requests for Proposal (RFP), Vendor Agreements, Statements of Work, Employment Contracts, Due Diligence Contracts, Non-Disclosure Agreements, etc. Review of commercial contracts to extract relevant and crisp findings from scattered information across the contract to provide critical sales, risk & compliance, and revenue assurance data in a more user-friendly and accurate manner. Work on various projects for various clients including software technology, manufacturing, telecommunications, and pharmaceuticals to name a few. Have high work quality and the ability to meet targets and deadlines. Work on special Contracts Management applications/platforms built by Signdesk to manage the legal and financial information of the Clients. Hands-on experience in interpretation, modelling, reporting, and analysis of complex contract data and unstructured information. Skills & Requirements Excellent analytical abilities to grasp the key points from complicated details High Expertise in Microsoft (Office, PowerPoint, Publisher, Visio). Excellent organisation, strong written/verbal communication, and writing styles with an eye for detail. Students studying in their 4th or 5th year of integrated Law course or 3rd-year students of 3 year Law course. About Company: SignDesk is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana! SignDesk's products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalog currently includes a Video KYC onboarding solution leveraged with ML and AI techniques, a digital stamping & franking product for real-time online stamp duty payment, an eSign workflow solution offering both Aadhaar eSign & digital signatures, and an eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates.
As a Back-end Developer using the MEAN stack, your role involves designing and implementing APIs to support front-end services. You will play a crucial part in creating a highly scalable, flexible, and secure backend system. Your leadership and management skills are essential for optimizing team performance and development. **Key Responsibilities:** - Oversee front-end and back-end development teams and their projects - Demonstrate exceptional coding skills in JavaScript for both frontend and backend development - Showcase advanced proficiency in MEAN Stack, including NodeJS, MongoDB, Express, and Angular - Utilize proficiency and hands-on experience with Html5 and CSS3 - Implement software development best practices such as coding standards, code reviews, source control management, build process, continuous integration, and delivery - Exhibit exceptional verbal, written, and listening skills - Adapt quickly to learning new technologies - Apply proven leadership and management skills to optimize team performance and development - Communicate effectively with excellent interpersonal and influencing skills - Utilize strong analytical and problem-solving abilities - Focus on results with the ability to plan and deliver against project deadlines **Qualifications Required:** - Proficiency in JavaScript - Expertise in NodeJS, MongoDB, and Angular 4+ - Hands-on experience with HTML5 and CSS3 - Familiarity with Version Control systems like Git or Bitbucket Please Note: The company's additional details were not included in the provided job description.,
As a member of our team, your role involves determining the requirements of our clients and effectively converting them into business requirements. You will play a crucial part in converting these business requirements into software requirements specifications (SRS), serving as a vital document for our developers and testers to refer to. Additionally, you will be responsible for the following key responsibilities: - Preparing API documents. - Collaborating with the technical team, business team, and client Points of Contact (POCs) to enhance the usability of our products, making them more user-friendly and intuitive. - Creating user guides for our products. - Generating application content, email content, SMS content, and other related materials. - Ensuring content standardization across all our products. - Collecting usability feedback from clients, designers, Quality Assurance (QA) team, and various other departments. - Revising and updating documents as per new requirements, changes, or emerging issues. - Understanding customer requirements to provide valuable solutions through our products. - Supporting the sales team in upselling efforts through strong collaboration. - Working towards minimizing service requests from clients to less than 20%. - Conducting detailed business analysis to identify problems, opportunities, and effective solutions. - Defining business requirements and effectively communicating them back to stakeholders. Should you have any additional company-specific information, please feel free to share.,
Job Title: Brand Manager Location: Malleshwaram, Bangalore (Work from Office only) Exp: 6+ yrs Company Profile Melento is a workflow automation and documentation product aimed at assisting businesses in digitizing and automating their documentation processes. We call it paperless Nirvana! Melento’s products constitute an end-to-end documentation system designed to digitize and streamline paper-based processes. Our product catalogue currently includes ● A Video KYC onboarding solution leveraged with ML and AI techniques. ● A digital stamping & franking product for real-time online stamp duty payment. ● An eSign workflow solution offering both Aadhaar eSign & digital signatures. ● An eMandate product to automate recurring payments through eNACH which also supports Aadhaar eSign-based mandates. ● A Smart contract lifecycle management via automated document creation, Online negotiation, paper-free execution & centralized storage About the Role We are seeking a Brand Manager with 6+ years of experience in B2B marketing (or from an agency handling B2B clients) to lead Melento’s brand-building efforts. This role goes beyond traditional marketing—it involves managing industry relations, PR, events, and thought leadership initiatives to position Melento as a category leader. Job Responsibilities: Brand Strategy & Marketing Develop and execute Melento’s brand strategy, including positioning, messaging, and visual identity. Create and implement integrated brand marketing campaigns across digital, social, paid media, offline, and print channels. Lead a team of designers and Collaborate with cross-functional teams to maintain brand consistency across all touchpoints. Analyze market trends, competitor positioning, and customer insights to identify growth opportunities. Measure and report the performance of all brand campaigns, optimizing based on ROI and KPIs. Industry Relations & PR Build and maintain relationships with key industry stakeholders, media agency and influencers to enhance brand credibility. Develop a PR and media relations strategy, securing coverage in top-tier industry publications. Event Management & Partnerships Plan and execute industry events, webinars, and panel discussions to showcase Melento’s expertise. Identify and participate in high-impact industry conferences and networking events to strengthen brand presence. Develop partnerships with industry associations and thought leaders to expand brand reach. Skills & Requirements: 6+ years of experience in B2B marketing or agency experience managing B2B clients. Proven ability to develop and execute brand strategies that drive business growth. Strong expertise in industry relations, PR, event management, and content-driven brand positioning. Experience in managing media relations, securing PR coverage, and building relationships with industry influencers. Excellent communication, storytelling, and leadership skills. Strong analytical and strategic thinking abilities. Proficiency in digital marketing, content marketing, and brand performance analytics. Experience in SaaS, fintech, enterprise tech, or digital transformation domains is a plus.