Medprime Technologies Pvt Ltd

About Us: Medprime Technologies is an IIT-based startup and a pioneer in healthcare innovation. We specialize in advanced medical devices, with our flagship product being a patented, cutting-edge microscope designed for both diagnostic and research purposes. As we continue to grow, we are looking for a passionate and skilled Product Specialist to join our team in Thane. Role & Responsibilities: Develop in-depth knowledge of Medprime’s product portfolio. Provide technical support and training to customers, distributors, and internal sales teams. Collaborate with the sales team to understand customer requirements and effectively communicate product benefits. Conduct product demonstrations, presentations, and workshops for clients. Collect and analyze user feedback to contribute to product improvements. Stay informed about industry trends and competitor products to maintain a competitive edge. Share market insights and user needs with the R&D team for product development. Assist in creating marketing collateral, training manuals, and product documentation. Ensure smooth onboarding of customers with comprehensive training and troubleshooting. Address technical issues and support continuous improvement in customer satisfaction. Requirements: Bachelor’s or Master’s degree in Life Sciences, Biomedical Engineering, or a related field. 1 to 3 years of experience as a Product Specialist in the medical equipment domain is mandatory . Excellent communication and presentation skills in English. Proven ability to deliver engaging product demonstrations and training. Willingness to travel for client meetings, product installations, and training sessions. Compensation: Up to ₹7.20 LPA Attractive performance-based incentives Travel Allowance provided Why Join Us? If you are passionate about medical technology and innovation and enjoy working in a fast-paced, customer-focused environment, Medprime offers a unique opportunity to make a meaningful impact in the healthcare space. Apply Now and be part of our mission to revolutionize healthcare through technology! Job Types: Full-time, Permanent Pay: Up to ₹720,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Provident Fund Schedule: Day shift Application Question(s): Do you have experience working with medical equipment? If yes, how many years of experience do you have? What is your current monthly compensation? Education: Bachelor's (Preferred) Experience: Product demos: 1 year (Preferred) Technical support: 1 year (Preferred) Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person

Position Overview Medprime Technologies is looking for a dedicated Field Service Technician to join our team in Thane . The ideal candidate will be responsible for service, install, calibrate, and maintain advanced medical equipment to ensure peak performance and compliance with industry standards. This role requires hands-on technical expertise, good communication skills, and a readiness to travel for on-site service support. Key Responsibilities Install, test, and ensure proper functionality of new medical devices. Improve processes to optimize equipment use and production efficiency. Identify and report unsafe operations to the Manager. Establish and follow safety and environmental protocols. Provide engineering support for production and maintenance activities. Perform maintenance tasks and deliver customer support. Diagnose product issues and carry out necessary repairs. Write clear and accurate service reports post-diagnostics. Respond promptly to service calls and execute necessary repairs. Travel for on-site service as required. Develop and apply best practices to enhance equipment quality and reliability. Investigate technical problems, analyze root causes, and implement effective solutions. Complete tasks assigned by the reporting manager. Required Skills & Qualifications Diploma/ITI in Mechanical Engineering, Fitter, or Turner (mandatory) Minimum 1 year or completed apprenticeship in a relevant field Male candidates will be preferred for this position. Good English communication skills to engage with clients from South India Strong hands-on skills in equipment Service, installation, troubleshooting, and maintenance Excellent analytical, problem-solving, and diagnostic abilities Ability to work under pressure and make quick decisions Physically fit and capable of handling fieldwork Willingness to travel and work flexible hours Benefits Flexible working schedule Supportive work environment Provident Fund 15 Paid Leaves 16 Public Holidays + 1 Optional Holiday annually 18 Earned Leaves Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): What is your current salary? Education: Diploma (Required) Experience: Field service: 1 year (Preferred) Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person