* Work with business users and IT stakeholders * Provides support for SAP FICO and related interfaces or modules * Monitor the health of the system and resolve any system or transaction related errors * Extend assistance in resolution of system errors, user issues, and data processing and change requests * Work closely with application & development teams to meet business needs * Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources * Learn and gain expertise of Medline business processes, map out process flows and identify areas for improvement with process change or system improvements * Work closely with the business community to elicit, define and document requirements, business goals, and deliver IS solutions per business-mandated deadlines * Collaborate with technical and functional teams to evaluate & propose design alternatives, and deliver optimum solution, while minimizing impact to system stability and performance Required skills: * 6-9 years of experience in SAP FICO area including S4 HANA and ECC versions * Proven ability to analyze, research, assess and implement SAP solutions * Broad functional and process knowledge of the following * New GL, A/R A/P, Asset Management, Bank & Cash, Overhead Cost Controlling, Product Costing, COPA * Controlling configuration, cost element, cost centers, internal orders, profitability analysis configuration, development COPA reports, Planning, Budgeting etc * Product cost controlling - Make to order to Scenario * Experience in FI integration points with other SAP modules like MM, SD * Knowledge on Taxation Scenarios for US Vertex is preferred * Expertise on Solution / data migration / cutover management / training management * The ability to identify the impact of process or data across more than one functional area or SAP module is necessary * Should have worked on multiple enhancements & customizations right from requirements gathering to Production deployment * Should have worked on one End-to-End implementation project * Expert analytical skills with problem identification and resolving ability * Excellent verbal and written communication skills with ability to liaison with all stakeholders * Team player with effective coordination with other employeesDesired Skills: * Have undergone a certification program from SAP or SAP partners * Ability to understand ABAP code and be conversant in debugging

Provide thought leadership for finance processes including bringing new ideas, solutions, and/or best practices to the design and operational teams Ensure business transformation activities are prioritized and drive approval of project business cases Plan and allocate sufficient resources to transformative initiatives, providing priority based on changing functional needs, resource capacity, risk exposure and interdependencies Ensure transformative initiatives are reported out in a timely manner and are accurate and relevant Analyze the local vis- -vis global reporting framework with various GAAP, identify gaps in data and work on building plans to harmonize, implement and work towards bringing globally standardize reporting Maintain global tools from offshore, work closely with function and technology team to drive process improvement Partner and implement internal control framework including SoX Work on policy and procedure alignment between local entity and Headquarters Drive business continuity and ensure minimum disruption Be hands-on in change management Skills: Steady work experience in finance transformation projects in a global company commensurate to this job s responsibilities that involved high visibility Ability to identify opportunities to cross-functional collaboration for problem solving, continuous improvement Strong ability to set priorities, manage deadlines and escalate issues where necessary Able to form a vision for the team and relate to the big picture Ability to manage daily productivity target Experience with RPA or Abbyy (highly preferred) or some other major software platforms such as SAP and Oracle is required Analytical and problem solving skills are required Excellent oral and written communication skills are required Intermediate level proficiency with Excel (Lookups, Pivots, etc) as well as proficient with Word and other Microsoft Office software Personal characteristics: Attention to detail; organized; takes initiative; follows through; team player; strong relationship, interpersonal and communication skills; professional demeanor; enjoys problem-solving and figuring out how to do things more efficiently and effectively Basic Qualification & Experiences: CA/MBA from tier-1 B-school Overall work experience of 8-10 years in Large US multinational with presence in all part of the world Experience cross-cultural adaptability Demonstrated stability in a job with experience in business critical finance projects 3+ years of management experience leading small teams while flexible to be hands-on, along with experience resolving conflicts and influencing decisions 2+ years of Business Process Analyst experience or Business Systems Analyst in Finance P2P, O2C and RTR area, working with major ERP systems (Oracle or SAP or similar) 2+ years or more of experience with finance transformation or strategy & Assessment, leading business transformation or digital transformation programs (preferably focused on Finance) with skills in Business case/ROI analysis, target state definition and Roadmaps, capability maturity measurement and project scoping 2+ years or more of experience in various Finance processes and operations at high tech/SaaS company as well as general understanding of various accounting standards (US GAAP, IFRS etc) and regulations Understanding of business processes related to General Ledger, Close and consolidation, Cash Management, Statutory/Secondary Ledgers, Fixed Assets, financial reporting, and internal control concepts; experience assessing impact of a business process / system change within above areas

Working on various Finance transformation Projects as Program Manager (resource planning, intake, prioritization and reporting) Apt in reporting and building dashboards on progress reporting with C-level executives Lead a team to plan and execute transitions of work from various geographies to GCC Identify risk and challenges, build mitigation plan, transition calendar, report progress, drive parallel runs and obtain sign off from stakeholders for go-live Lead a team to assess existing state process flows, assess initiatives/ define the target state, identify the capabilities needed and define high level requirements, along with a roadmap to get to the target state while driving business prioritization for optimal return on investment (ROI) Own a goal of delivering ROI through continuous efficiency gains in delivering process automations/simplification Scope and structure assessment team s work-streams, deliverables, timelines, and key milestones to be consistent with overall Strategy Plan Work with regional process owners and other cross-functional business partners to prioritize process improvement initiatives impacting the global process and assist the global process owner with planning and managing the project roadmap Facilitate discussion of business process changes with the respective team and cross-functional business partners Collaborate with the functional team, global process improvement director, project managers, and development team from business applications to agree on overall project timeline, and to define and execute overall strategy and architecture that will transform LinkedIn R2R Finance into a world class, industry leading organization Leverage best practices, industry standards, methodologies and frameworks to define and execute on the transformation vision and strategy Work with global and regional process owners to identify key process metrics to measure benefits achieved via transformation efforts and monitor progress on heat-map /capability maturity model On an ongoing basis, identify areas of improvement; research best practices and offer guidance and recommendations for process changes and potential solutions Provide thought leadership for finance processes including bringing new ideas, solutions, and/or best practices to the design and operational teams Ensure business transformation activities are prioritized and drive approval of project business cases Plan and allocate sufficient resources to transformative initiatives, providing priority based on changing functional needs, resource capacity, risk exposure and interdependencies Ensure transformative initiatives are reported out in a timely manner and are accurate and relevant Analyze the local vis- -vis global reporting framework with various GAAP, identify gaps in data and work on building plans to harmonize, implement and work towards bringing globally standardize reporting Maintain global tools from offshore, work closely with function and technology team to drive process improvement Partner and implement internal control framework including SoX Work on policy and procedure alignment between local entity and Headquarters Drive business continuity and ensure minimum disruption Be hands-on in change management Skills: Steady work experience in finance transformation projects in a global company commensurate to this job s responsibilities that involved high visibility Ability to identify opportunities to cross-functional collaboration for problem solving, continuous improvement Strong ability to set priorities, manage deadlines and escalate issues where necessary Able to form a vision for the team and relate to the big picture Ability to manage daily productivity target Experience with RPA or Abbyy (highly preferred) or some other major software platforms such as SAP and Oracle is required Analytical and problem solving skills are required Excellent oral and written communication skills are required Intermediate level proficiency with Excel (Lookups, Pivots, etc) as well as proficient with Word and other Microsoft Office software Personal characteristics: Attention to detail; organized; takes initiative; follows through; team player; strong relationship, interpersonal and communication skills; professional demeanor; enjoys problem-solving and figuring out how to do things more efficiently and effectively Basic Qualification & Experiences: CA/MBA from tier-1 B-school Overall work experience of 8-10 years in Large US multinational with presence in all part of the world Experience cross-cultural adaptability Demonstrated stability in a job with experience in business critical finance projects 3+ years of management experience leading small teams while flexible to be hands-on, along with experience resolving conflicts and influencing decisions 2+ years of Business Process Analyst experience or Business Systems Analyst in Finance P2P, O2C and RTR area, working with major ERP systems (Oracle or SAP or similar) 2+ years or more of experience with finance transformation or strategy & Assessment, leading business transformation or digital transformation programs (preferably focused on Finance) with skills in Business case/ROI analysis, target state definition and Roadmaps, capability maturity measurement and project scoping 2+ years or more of experience in various Finance processes and operations at high tech/SaaS company as well as general understanding of various accounting standards (US GAAP, IFRS etc) and regulations Understanding of business processes related to General Ledger, Close and consolidation, Cash Management, Statutory/Secondary Ledgers, Fixed Assets, financial reporting, and internal control concepts; experience assessing impact of a business process / system change within above areas

o Controlling configuration, cost element, cost centers, internal orders, profitability analysis configuration, development COPA reports, Planning, Budgeting etc o Product cost controlling - Make to order to Scenario o Experience in FI integration points with other SAP modules like MM, SD o Knowledge on Taxation Scenarios for US Vertex is preferred o Expertise on Solution / data migration / cutover management / training management The ability to identify the impact of process or data across more than one functional area or SAP module is necessary Should have worked on multiple enhancements & customizations right from requirements gathering to Production deployment Should have worked on one End-to-End implementation project Expert analytical skills with problem identification and resolving ability Excellent verbal and written communication skills with ability to liaison with all stakeholders Team player with effective coordination with other employeesDesired Skills: Have undergone a certification program from SAP or SAP partners Ability to understand ABAP code and be conversant in debugging Responsibilities: Work with business users and IT stakeholders Provides support for SAP FICO and related interfaces or modules Monitor the health of the system and resolve any system or transaction related errors Extend assistance in resolution of system errors, user issues, and data processing and change requests Work closely with application & development teams to meet business needs Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources Learn and gain expertise of Medline business processes, map out process flows and identify areas for improvement with process change or system improvements Work closely with the business community to elicit, define and document requirements, business goals, and deliver IS solutions per business-mandated deadlines Collaborate with technical and functional teams to evaluate & propose design alternatives, and deliver optimum solution, while minimizing impact to system stability and performance

Experience in developing and maintaining Business Intelligence dashboards and reports using Power BI is Must; MicroStrategy experience is a plus Proficiency in data automation and scripting using Python, VBA, and Power Automate Hands-on experience with the Microsoft Power Platform, including Power Apps and Power Automate, to build custom solutions and automate workflows Advanced MS Office skills, particularly in Excel (including Power Pivot and Power View) Strong Functional knowledge of Warehousing, Transportations and supporting systems like WMS/TMS Working knowledge of SQL Server, including writing and optimizing queries Strong ability to work with and manipulate large datasets, including flat files and structured data sourcesWork Experience: 7-10 years of experience with Proven expertise in data analysis and business intelligence (BI) report development, with a strong focus on enhancing accuracy and efficiency Educational Qualification Master s degree in Operations/Supply Chain Management, or Engineering (preferred) Microsoft Power BI certification & power Platform is a strong plus Strong attention to detail with the ability to maintain a strategic, big-picture perspective Highly analytical mindset with the ability to synthesize and present complex data clearly Fluent in English, both written and spoken Demonstrates transparency and proactive communication Strong sense of accountability with a consistent ability to meet deadlines

1 Team Leadership:Manage and develop a team of 2-3 analysts, guiding their growth and ensuring the delivery of high-quality work Set clear objectives for the team, monitor progress, and provide regular feedback Conduct performance reviews and evaluations, ensuring alignment with organizational goals Serve as backup to Manager - FP&A and other team members 2 Financial Reporting:Ensure timely and accurate preparation of financial reports, including monthly, quarterly, and annual results Analyze financial performance, highlighting trends, variances, and insights/story for stakeholders Review all the month-end deliverables prepared by team members to ensure quality & accuracy before sharing them with the onshore stakeholders 3 Budgeting & Forecasting:Work closely with the onshore team and provide support as needed for the budgeting and forecasting cycles Create and maintain financial models, document assumptions to support both short-term and long-term planning efforts 4 Process Improvement:Continuously evaluate and improve processes related to reporting, budgeting, and forecasting to enhance efficiency and accuracy Implement best practices and drive automation where possible 5 Stakeholder management:Develop & maintain effective relationships with stakeholders to understand requirements, set expectations, address concerns, and discuss them with the reporting manager and Offshore stakeholders as required 6 Ad Hoc Analysis:Provide insightful financial analysis for ad hoc projects and new business initiatives Respond to all relevant queries from onshore business partners in an accurate and timely manner Skills and Experience: Experience in working cross-functionally and collaboratively in a global organization At least 2 years of experience in managing 3+ Team members 6+ years of experience in Management Reporting, Budgeting, and Forecasting Strong technical accounting skills and practical knowledge of the principles of financial accounting and accounting standards Strong in MS Office (Excel, Word & PowerPoint advanced skillset) Strong analytical skills & continuous improvement mindset Advanced skill level in Power BI and other ERP financial systems Working Hours: 10 30 am to 7 30 pm - daylight saving 11 30 am to 8 30 pm - non daylight saving

* Understand team and department service level agreements and follow team guidelines and procedures to manage open issues in an efficient manner to help ensure these service levels are achieved These service levels include such topics as issue resolution duration, call answer times, dropped call rates, first contact resolution rate and customer satisfaction ratings * Monitor system alerts, dashboards, and reporting tools to proactively identify issues and trends * Escalate complex issues to Level 3 support, vendors, or engineering teams as necessary, providing detailed documentation * Assist in user management: provisioning, de-provisioning, and role/profile updates * Work closely with telecom, IT, and business operations teams to ensure the CCaaS platform aligns with evolving business needs * Enter call data into Medline s tracking system with enough detail that other I/S Technicians can pick-up the issue and proceed toward resolution without the need for additional communication regarding criticality, symptoms, and actions taken to date * Support operational requests such as updating call flows, IVR prompts, agent skills, or routing rules under supervision Maintain knowledge base articles, user guides, and quick reference materials for end users * Participate in system testing and validation for platform updates, patches, and configuration changes Ensure compliance with internal security, privacy, and quality standards Work Experience & Skills: * 2+ years of experience supporting cloud-based contact center platforms (Genesys Cloud, Avaya, 8x8, etc ) with demonstrated working knowledge of basic to moderately complex software products and problem solving/troubleshooting skills * Understanding of contact center operations, terminology, and metrics (e g , ACD, IVR, call routing, queues, agent states) Basic knowledge of VoIP and networking fundamentals (VPNs, firewalls, QoS, etc ) * Strong troubleshooting skills and a customer-first mindset * Experience with ticketing systems (e g , ServiceNow, Jira, Zendesk) and CRM platforms (e g , Salesforce, Dynamics 365) * Ability to document, communicate, and escalate issues appropriately * Flexibility to work in a fast-paced, evolving environment, sometimes after hours for critical changes or incidents Good to have: Experience working in a CCaaS migration or deployment project environment Basic scripting or configuration experience with IVR workflows or APIs is a plus Genesys Cloud (GCX) Certification or equivalent CCaaS platform certification Educational Qualification Bachelor s degree in computer science or related

About Medline India: Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve todays toughest healthcare challenges. About Medline Industries, LP: Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We're proud to be recognized by Forbes as one of Americas Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years. Job Description: Operations Analyst is responsible to perform daily supply chain tasks. Coordinate efficient flow of inventory to reduce costs and maintain high customer service level. Ensure accuracy of data. Coordinate and own small analyses and small projects under direct supervision. Work with Medline Warehouses and distribution centers to proactively resolve issues. This individual must have a desire to work for a fast-paced, large corporate organization. In addition to exceptional organizational and follow-up skills, you must have a “Can do” attitude. Skills / Experience: Excellent communication and analytical skills Very organized in both file and data management. Excellent proficiency in MS Office especially on Microsoft Excel Experience with SAP will be added advantage. Solid problem solver Positive attitudes towards problems and likes challenges Strong analytical capabilities with attention to details, thoughtful in considering all aspects of the problem and potential solutions Intellectually curious – eager to learn, quick learner and like to ask questions. Some of the roles and responsibilities: Coordinating with the warehouses to work on the vendor goods returns. Complete daily tasks to support supply chain functions. Take appropriate action on vendor recalls by validating appropriate PO, Lot Number data in ERP system. Coordinate with stakeholder’s/sales team to obtain necessary approvals to process scrap/salvage of inventory. Perform manufacturing related data validations and ensure manufacturing data in ERP (AS400) is updated. Communicate with internal and external cross functional team members regarding key performance indicators/metrics, job function updates, basic root cause analysis and problem solving. Participate in other ad-hoc supply chain projects, focused on improving supplier collaboration, product flow, and other process improvements supply chain. Conduct basic analytics including reviewing and taking action on dashboard/reporting, sharing information with peers and direct manager, using data to identify issues/solutions, and recommending actions or improvements. Partner with peers to recommend and implement continuous improvement ideas to streamline the job tasks and make the operation more efficient and effective. Work on ad-hoc and special tasks/projects as required. Edu cational Qualification Any Graduate / Post Graduate degree Work Experience: 2-5 years of relevant experience.