Job Title: Customer Support Executive – International Non-Voice Process Location: [Bangalore , Karnataka] Job Type: Full-Time Shift: Night Shift / Rotational (based on international time zones) Experience: 0–3 years (Freshers can apply) Job Summary: We are seeking a highly motivated and detail-oriented Customer Support Executive for our international non-voice process. The ideal candidate will handle customer queries through email, chat, or ticketing platforms, ensuring timely and accurate resolutions while maintaining a high level of customer satisfaction. Key Responsibilities: Handle customer queries via email, live chat, or support ticketing tools. Resolve issues related to product or service inquiries in a professional manner. Maintain customer service standards and ensure timely response and resolution. Understand customer needs and provide appropriate solutions and alternatives. Document interactions and keep accurate records of customer interactions. Escalate complex issues to the appropriate department/team when necessary. Maintain confidentiality of customer data and adhere to data security guidelines. Meet or exceed daily productivity and quality targets. Required Skills & Qualifications: Excellent written communication skills in English. Strong problem-solving and analytical abilities. Typing speed of at least 30–40 WPM with accuracy. Basic computer and internet navigation skills. Ability to work in a fast-paced, target-driven environment. Willingness to work in night shifts or rotational shifts as per process needs. Preferred Qualifications: PUC ,Bachelor’s degree in any discipline. Benefits and salary will be discussed once the candidate is selected Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Language: English (Required) Application Deadline: 30/07/2025
Job Description : One must have familiarity with affiliate marketing networks and who manages the affiliate publishers on behalf of an advertiser. You will recruit new affiliates, manage the onboarding process, and ensure that their audiences are aligned with your target market. You also liaise with existing affiliates to answer their questions, address queries, and resolve any issues that they may be having. As an affiliate manager you also creates and implements the strategy that has been agreed with the advertiser. You will make recommendations about the best way to approach a campaign and maximize results based on best practice and experience.One must have proven record in negotiation and management of online media campaigns; knowledge in ad-serving technologies, experience in campaign management; and decision-making skills, and the ability to multi-task, work under pressure and work well independently and in a team setting. Must have: Excellent command on spoken & written English. Key Responsibilities: • Work with the top performing affiliates helping them to maximize their own earnings and incentivize them to deliver more (help with campaigns, offer promotions, “creatives” etc) Overseeing the day-to-day management of affiliate campaigns to ensure maximum ROI is achieved Initiating new campaign ideas, including incentivization and bonuses for the program Developing affiliate marketing strategies that deliver specified sales volumes Find new top-level affiliates with high levels of relevant traffic, targeted mailing lists etc. Negotiate bespoke commercial deals with high-end Affiliates Analyse affiliate performance and develop key metrics and report back to senior management on performance • Organize promotions for events, product launches, special offers etc and disseminate relevant information to Affiliates Work with key Affiliate Networks to maximize reach and promotion of Affiliate Programmer. Excellent web etiquette as well as strong online and offline social skills are required. The capability to work across varying time zones and cultures is also beneficial. Liaise with the web team to ensure all efforts maximize overall strategy and global objectives (such as building effective back links through affiliate marketing, content placement, social reach maximization etc.) Competencies Strong negotiation and communication skills are needed. Good skills in excel, quantitative analytical skills, and ability to develop original conclusions from a disparate data set are essential. •Preference will be weighted towards those who have managed gaming industry affiliates. Extraordinary attention to detail and ability to meet deadlines. Education/Experience Requirements: Must possess a Bachelor’s Degree in Marketing / Advertising / Engineering / Mass Communication. MBA in Marketing and MA in English will be a plus. Must have: Excellent command on spoken & written English, and with experience of living overseas preferred. Salary: Competitive Industry: IT-Software / Software Services Functional Area: Marketing, Advertising, MR, PR, Media Planning Role Category: Online/Digital Marketing Role: Affiliate Marketing Manager About the company Mediacle Technologies LLP. is a leading digital agency based in a trendy part of Central London. They have experienced exceptional growth since their inception and have an extremely impressive client portfolio. They have won countless awards for quality campaigns and have a reputation for offering long-term career paths to the very best in digital marketing. Mediacle Technologies LLP. is now recruiting for their Indian office based in Bangalore. Some travel to UK offices and conferences may be required as part of the role. If your intersted , then share your resume to below mail ID and conatct us. Nidhi Prasad-HR Manager nidhi.prasad@mediacle.com / 8306532380 Job Types: Full-time, Permanent, Fresher Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Provident Fund Work Location: In person
Company: Mediacle Technologies Llp Job Location: Bangalore - 560 018 Job Role: Account Executive No. of openings: 2 Years of Experience 1 to 3 Years Job description Hiring for Accounts Executive We are looking for a detail-oriented and proactive Account Executive with hands-on experience in accounting, taxation, and GST compliance. The ideal candidate should have prior experience working in a CA firm or have completed their Articleship, with strong knowledge of Indian accounting standards and tax regulations. , One should have sound knowledge in accounting processes or proven experience as Accounts executive. Accounting Financials preparation Auditing GST returns and provisions Tax audits and other regular compliances ROC compliances Mandatory Educational requirement: CA in any specialization / B.Com./ MBA and PGDM Must have: Good command over spoken & written English. Industry: Media agency/IT-Software / Software Services About the Company Mediacle Technologies LLP. Mediacle Technologies LLP. is a leading digital agency based in a trendy part of Central London. They have experienced exceptional growth since their inception and have an extremely impressive client portfolio. They have won countless awards for quality campaigns and have a reputation for offering long-term career paths to the very best in digital marketing and development. Mediacle Technologies LLP. is now recruiting for their Indian office based in Bangalore.Company InfoAddress: No.17, 4Th Floor, J.P.Square, 3Rd Cross, 5Th Main Road, Chamarajpet, Bengaluru, Karnataka, India Name - Pushpa ks - HR Contact No. - 9663328830 Mail id - [email protected] Job Type: Full-time Pay: ₹250,000.00 - ₹300,000.00 per year Benefits: Provident Fund Work Location: In person