Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Company Description Maxphotonics is one of the earliest fibre laser manufacturers in china with wide range of product offerings , Thanks to the dedictaed Research & investment in core optical technology for almost 20 years, today Maxphotonics has grown to become one of the largest global laser enterprises, delivering high power laser sources, laser systems & solutions to customer across wide range of industries & applications , With Worldwide operations serving over 1000 customers in over 80 countries, Maxphotonics is recognized brand in global fibre laser market. Role Description This is a full-time role for a Customer Support Engineer located in Ahmedabad. The Customer Support Engineer will be responsible for providing customer support, laser troubleshooting technical issues, and delivering field service. Qualifications 2-3 years of service experience in laser systems Customer Support and Technical Support skills Troubleshooting abilities Strong communication skills Field service experience Excellent problem-solving skills Ability to work independently and collaborate in a team Bachelor's degree in a relevant field or equivalent experience Show more Show less
Delhi, India
None Not disclosed
On-site
Full Time
Tasks -To develop laser source and handheld laser welding market to meet or exceed quarterly and annual revenue and potential pricing targets; -To visit the distributors and sub-distributors regularly in responsible region; -To setup regular strategic plans and forecasts for sales in responsible region; -To proactively maintain product and technical knowledge to expected standard; -To collect market trend information, new product needs and common problems in the market, feedback to HQ to create value for company product road map; -To work closely with the after-sales team to improve customer satisfaction level; -Other assignments by the company. Experience and skills - Should have good experience in laser source and welding equipment, business and of the welding market; - Knowledge and good relationship with main resellers of laser source and welding equipment in the region; - experience in sales through channels (resellers); - "hands-on" profile; - Willingness to travel within the region; - Proactive sales personality (Hunter); - laser experience is a plus (not mandatory), especially in laser welding; - strongly results oriented, aiming to meet goals and guidelines; - Professional behavior with clients and within the company; - self-motivated and disciplined, working independently from home office as part of a bigger team.
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