Role & responsibilities A dependable, technically sound professional who can Attend Customer Support Calls, Connect to their PC by Remote Desktop software, Solving basic issues or forward the call to seniors Preferred candidate profile Strong understanding of Windows OS, SQL Server, and basic networking Familiarity with ERP systems, desktop applications, and cloud-hosted platforms. Able to diagnose root causes and suggest long-term fixes Communication Skills : Patient and empathetic with non-technical users Capable of writing clear, structured support guides and FAQs Work Style & Traits Methodical and detail-oriented Calm under pressure, especially during outages or client escalations Proactive in identifying recurring issues and suggesting automation Willing to learn new tools and adapt to evolving systems Location & Availability Based in Malappuram District, Kerala or nearby regions, with fast internet access Available for rotational shifts or weekend support if required Familiarity with local infrastructure challenges (e.g., GSM gateways, VoIP setups) Bonus Attributes Experience with OneDrive or cloud backup workflows Interest in productivity strategies or structured documentation
Remote .NET Developer (25 Years Experience) Malappuram Were seeking a skilled .NET Developer to join our growing team remotely from Kottakkal . Key Responsibilities Develop and maintain applications using C# , .NET MAUI , Blazor , and Web API Work from home Job/soft skill training