Marketing Intern

0 - 31 years

0 Lacs

Rameshwari, Nagpur

Posted:1 week ago| Platform: Apna logo

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Skills Required

marketing communication software support chat troubleshooting research documentation crm report coordination

Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a proactive and tech-savvy Marketing Intern to assist our international clients. The ideal candidate should have a strong communication skills, and a willingness to work in rotational shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product. This Internship period will be for 3-6 months. Key Responsibilities: Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance. Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them. Product Awareness: Educate potential and existing customers about our software’s features and benefits. Documentation: Maintain logs of customer interactions and issues in CRM systems. Feedback Collection: Gather and report customer feedback to help improve the product and user experience. Cross-functional Coordination: Collaborate with technical and product teams to address customer concerns. Requirements: Pass Out candidates from BBA, MBA or B.Tech background Strong verbal and written communication skills in English. Willingness to work in rotational shifts (including morning & evening shifts for international clients). Ability to search and engage potential customers through Google and other platforms. Self-motivated, proactive, and customer-oriented.

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