Maps Group of Hotel and Resorts

Role Overview: As a Food & Beverage (F&B) Service professional at MAPS Group of Hotels & Resorts in Gurugram, your primary responsibility will be to ensure high-quality food and beverage service to guests. You will work closely with the kitchen staff to ensure timely order delivery while maintaining cleanliness and hygiene standards. Your role will also involve handling customer inquiries, ensuring guest satisfaction, collaborating with the team to meet sales goals, maintaining inventory levels, and adhering to company policies and guidelines. Key Responsibilities: - Provide high-quality food and beverage service to guests - Coordinate with kitchen staff for timely order delivery - Maintain cleanliness and hygiene standards - Handle customer inquiries and ensure guest satisfaction - Collaborate with the team to meet sales goals - Maintain inventory levels and adhere to company policies and guidelines Qualifications Required: - Strong Customer Service and Communication skills to build a positive guest experience - Basic Sales skills to promote products and achieve revenue targets - Analytical Skills for problem-solving and ensuring operational efficiency - Foundational knowledge in Finance for accurate billing and record-keeping - Attention to detail, teamwork, and time-management abilities - Experience in the hospitality industry is preferred and mandatory - Diploma or degree in Hospitality Management, or a related field, is a plus.,