Job Summary Provide exceptional customer service and support. Responsibilities Resolve customer inquiries via phone and email. Process orders and returns efficiently. Maintain accurate customer records. Identify and escalate complex issues. Contribute to a positive team environment. Qualifications Excellent communication skills. Strong problem-solving abilities. Proficiency in CRM software (preferred). Ability to work independently and as part of a team. Positive and helpful attitude.
Job Summary We are seeking a skilled Video Editor to join our dynamic team. You will be responsible for editing and enhancing video content for various platforms. Responsibilities Edit and assemble video footage. Add graphics, sound effects, and music. Color correction and grading. Ensure high-quality video output. Collaborate with the production team. Qualifications Proficiency in video editing software (e.g., Premiere Pro, Final Cut Pro). Strong understanding of video production principles. Creativity and attention to detail. Excellent time management skills. Ability to work independently and as part of a team.
Mappcall Technologies is looking for Business Development Manager to join our dynamic team and embark on a rewarding career journey Identify new business opportunities, markets, and partnerships to drive revenue growth Develop and implement strategic plans to achieve long-term business goals Lead client negotiations, build strong relationships, and close high-value deals Coordinate with internal teams to align offerings with customer needs effectively
Mappcall Technologies is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Develop and implement sales strategies Generate leads and convert prospects Manage client relationships and negotiations Analyze market trends to optimize sales
Mappcall Technologies is looking for Digital Marketing Expert to join our dynamic team and embark on a rewarding career journey We are looking for a talented and experienced Digital Marketing Expert to join our team As a Digital Marketing Expert, you will be responsible for developing and executing digital marketing strategies to drive brand awareness, increase online visibility, and generate leads You will work closely with the marketing team to plan and implement effective digital campaigns across various channels Responsibilities:Develop and implement digital marketing strategies that align with the overall marketing goals and objectives of the company Conduct market research to identify target audiences, industry trends, and competitive landscape to optimize digital marketing efforts Manage and optimize digital advertising campaigns, including pay-per-click (PPC), display ads, social media ads, and other online advertising platforms Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing campaigns and make data-driven recommendations for improvement Conduct keyword research and optimize website content for search engine optimization (SEO) to improve organic search rankings and increase website traffic Create and curate engaging and high-quality content for digital channels, including websites, blogs, social media platforms, email marketing, and other digital platforms Manage and grow social media presence across relevant platforms, including content creation, community engagement, and performance tracking Utilize marketing automation tools and customer relationship management (CRM) systems to nurture leads, automate campaigns, and track customer interactions Collaborate with cross-functional teams, including designers, developers, and copywriters, to ensure the alignment and consistency of digital marketing campaigns Stay up-to-date with the latest digital marketing trends, technologies, and best practices, and provide recommendations for innovation and improvement
Mappcall Technologies is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up - to - date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross - functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.