Company Profile Mannara Technologies (Trinus Corporation) is a Professional IT Services firm and dedicated to helping our clients get actionable insights from their data. Mannara Technologies has delivered experience, knowledge, and best practices in Data Management, Business Intelligence, Financial Performance Management, and Enterprise Applications in order to help our clients solve business challenges. Our focus is on exceeding our clients' expectations and enabling them to unleash the power of information in their enterprise. Whether defining a Business Intelligence Strategy, executing a Data Management Program, or delivering a high-performance Analytics or Performance Management Solution, Mannara Technologies helps our clients achieve their goals through business-aligned solutions. Job Title Cognos Admin & Developer and Support Job Summary We are seeking an experienced IBM Cognos Admin & Developer Support Engineer to join our Managed Services team, delivering continuous 24/7 production support for enterprise BI environments. The role involves end-to-end administration of Cognos environments, deployment of reports, user and security management, troubleshooting critical production issues, and ensuring high availability of Cognos services. The candidate will work in a global support model , providing Level 2/3 support and ensuring seamless delivery of BI reports, dashboards, and analytics to business stakeholders. The ideal candidate will have strong expertise in Cognos administration and development , an in-depth understanding of BI platforms, proactive monitoring skills, and the ability to provide operational excellence in a 24/7 service delivery setup. Location Pune, Hinjewadi, Phase-3/Remote Professional Experience Design, build, and optimize Cognos BI solutions using Framework Manager models, advanced reports, dashboards, and scorecards. Perform installation, configuration, upgrades, and patching of IBM Cognos Analytics environments across distributed platforms. Manage Cognos services, security, and access controls , including LDAP integration and content store backup/restore. Monitor scheduled reports, troubleshoot failures, and perform performance tuning for faster and optimized report delivery. Collaborate with business teams and project managers to deploy new reports, manage reporting packages, and support production incidents. Provide L2/L3 support for Cognos applications : root cause analysis, incident resolution, problem management, and escalations. Implement new releases, hotfixes, and migrations while ensuring minimal business disruption . Manage integrations with external applications/data sources to deliver business-critical analytics. Actively participate in on-call rotations for 24/7 support , ensuring critical SLAs are met. Follow ITIL best practices for incident, change, and problem management in a managed services framework. Required Skills & Experience 6+ years of hands-on experience with IBM Cognos Analytics 11.x or Cognos BI 10.x in production environments. Strong knowledge of Framework Manager modeling, Dynamic Cubes, and Data Modules . Expertise in advanced reporting, dashboards, scorecards, and Report Studio development . Proven experience with Cognos Administration : user/server administration, deployment, troubleshooting, monitoring, and tuning. Strong SQL and RDBMS experience (Oracle, SQL Server, DB2, Teradata, Snowflake, etc.). Working knowledge of ETL processes and data warehouse concepts. Experience in managed support environments following ITIL/incident/change/problem management practices. Strong analytical and troubleshooting capabilities, with proven experience in resolving high-severity incidents. Ability to perform under pressure within a multi-tier global support model . Personal Attributes and Characteristics Strong verbal and written communication to coordinate with business stakeholders and global support teams . Ability to work independently under minimal supervision while being a strong team player. Professional, systematic approach to problem-solving with a proactive monitoring mindset . Assertive, confident, and results-oriented, with a focus on continuous service improvement . Demonstrated commitment to learning new technologies and handling challenging issues under a 24/7 model. Education Bachelors / Master’s degree Compensation Competitive base + performance-based bonuses. Full benefits including accidental, medical, insurance, and paid vacation.
We have an urgent opening for Position US Technical Recruiter at Mannara Technologies (Trinus Corporation) (Pune). Kindly revert back with below details and an updated word format resume. Hiring on immediate basis. This is for in-house recruitment team for our direct clients. Experience - 6 years Location Hinjewadi, Pune Professional Experience: 6 years of experience in recruitment in the US, IT industry with hands-on experience with multiple technologies. Technical agency experience is a plus. Must have solid knowledge of US Employment Laws and Regulations related to Interviewing/Hiring, Background Verification, Work Eligibility, Immigration, etc Must have a proven track record of successful high-volume technical hiring in a very fast-paced IT professional services environment, working directly with account managers, clients and vendors. Should have good understanding of full IT recruitment life-cycle in the US Market with exposure to US Tax system (W2, 1099, Corp to Corp Etc.) and US Employment Laws. Must have extensive experience of dealing with US Citizens, Green Cards, EADs, OPT’s, TN and H1-b visa holders. Comfortable to work in the US shift i.e. 9 pm to 6 am IST. Responsibilities will include: those Who have worked in financial services, life sciences / Pharma / Medical automotive industry in IT and non-IT roles. Identify & market consultants that are completing their projects or are on bench with a quick turnaround. Working with Direct clients and Implementation partners, MSP and VMS portals Manage vendor relationships and tools associated with recruiting. Monitor Conrep/(Applicant tracking System), database activity which includes quality assurance on data entered by the recruiters including job requisitions, job descriptions, applicant resumes, candidate interview plans, interview feedback and communication with the candidate. Build a pipeline of candidates for core technical positions in Conrep. Manage the quality of data in formatted candidate resumes and the missing information in the resumes after taking approval from the candidate.