Job
Description
Our Story So Far Fourteen years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room. As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory! In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries. Our Key Investors Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding,KKR, Alpha Wave Ventures, Bay Capital You: In Our Next Chapter We've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people. We are looking for a strategic and results-driven Gift Card Manager to oversee the development, implementation, and optimization of our gift card program. This role will be responsible for driving revenue through gift card sales, expanding distribution channels, managing third-party partnerships, and enhancing customer experience across physical and digital platforms. Job Responsibilities Strategy & Planning: Develop and execute the overall gift card strategy, aligning with company goals and seasonal campaigns. Program Management: Manage end-to-end operations of the gift card program, including product lifecycle, pricing, promotions, and compliance. Sales & Partnerships: Identify and build relationships with third-party distributors, retail partners, and B2B clients to grow gift card sales and reach. Performance Tracking: Analyze sales data, customer behavior, and redemption patterns to generate insights and optimize performance. Marketing Collaboration: Work closely with marketing and digital teams to promote gift cards across all channels, including online, in-store, email, and social media. Technology & Innovation: Collaborate with product and IT teams to enhance the digital gift card experience and integrate new technologies (e.g., mobile wallets, QR codes). Customer Support & Experience: Ensure a seamless user experience and resolve customer issues in coordination with support teams. Budget Management: Manage budgets and forecasts for the gift card program, ensuring profitability and cost control. We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand and now, have a global footprint across South East Asia, Middle East and Japan. We constantly raise the bar on our consumer experience and keeptalent diversity and density at the center to help us achieve the ‘unexpected’. #Join the Revolution at Lenskart today! Show more Show less
