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Manager-I - GROUP OPS SERVICE NORTH

ICICI Prudential Life Insurance
India

Posted:9 hours ago

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Job Description

Key Responsibility Areas

  • Coordinating with mid-and-senior management level clients for their requirements and requests
  • Managing customized requests of HNI clients
  • Scheduling investments and trust advisory calls
  • Managing client requests/queries/complaints by coordinating with the internal stakeholders concerned
  • Ensuring all requests are managed within TAT on the Customer Relationship Management (CMS) system.

Key Accountabilities

  • Should have knowledge about financial services
  • Should be focused in delivering timely results and achieving targets
  • Strong client management skills
  • Strong networking and relationship management skills
  • Excellent communication skills, patience, persistence
  • Strong analytical, problem solving and decision-making skills
  • Proficiency at MS Office

Qualifications

MBA in marketing would be preferred

Skills Required

Customer Relationship Management Financial Services Client Management Networking Relationship Management MS Office Marketing Client and account management Computer networking Communication Problem solving

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ICICI Prudential Life Insurance

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