Manager, HR PMO & Analytics

1. Job Purpose

To drive HR projects, workforce analytics, and performance monitoring across hospital units, enabling data-driven decisions, manpower optimisation, and operational efficiency.

2. Key Responsibilities

HR PMO: Plan and monitor HR strategic initiatives, track milestones, risks, deliverables, and ensure timely project closure.

HR Automation: Drive HRMS enhancements, process automation, standardisation, and paperless HR initiatives.

HR Analytics: Develop dashboards for headcount, manpower cost, attrition, recruitment TAT, vacancies, absenteeism, overtime, and productivity.

Hospital Workforce Planning: Analyse manpower deployment against bed capacity, occupancy, patient load, and operational requirements, in coordination with hospital leadership.

Performance Monitoring: Track HR KPIs, workforce costs, recruitment effectiveness, employee retention, and training compliance.

MIS & Reporting: Ensure data accuracy, automate reports, and provide actionable insights through Excel, Power BI, and HRMS.

Governance: Conduct periodic HR performance reviews, track action points, and monitor implementation of HR initiatives across units.

3. Key Performance Indicators

Timely completion of HR projects.

Accuracy and timeliness of HR dashboards.

Improvement in recruitment TAT and manpower utilisation.

Reduction in avoidable attrition and overtime costs.

HR process automation and standardisation.

Timely closure of review action points.

4. Qualifications & Experience

MBA / PGDM in HR, Analytics, or a related discipline.

58 years of relevant experience in HR PMO, analytics, or HR operations.

Advanced Excel, Power BI, and HRMS proficiency.

Healthcare or multi-unit organisation experience preferred.

5. Key Stakeholders

Internal: CHRO / Corporate HR, Unit HR Heads, Hospital CEOs / Unit Heads, Operations, Nursing Administration, Clinical Heads, Finance, IT, Recruitment, Payroll, Quality, and Training teams.

External: HRMS vendors, recruitment partners, background verification agencies, and implementation consultants.