Overview:
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
PURPOSE
As the trusted partner to the BU CFO / Director for all Business Finance matters, the Finance Business Partner enables financially sound planning and decision making across the partner organization. The role spreads financial acumen, tells clear, data-driven stories that spur action, bridges the gap between finance and operations, and helps shape the decision support tools delivered with Data and Analytics / FP&A.
The role takes a technology-guided, coaching-led approach to partnering, enabling decision makers to act more independently. It interprets data, advises the business and supports long-run performance management, drawing on a deep understanding of SITA's business models and financial drivers to convert analysis into decisions, targets and outcomes. It does not produce reporting; production is owned centrally by Data and Analytics / FP&A.
KEY RESPONSIBILITIES
Deepen decision makers’ Business Finance acumen
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Continuously coach decision makers on how Business Finance analyzes situations, develops insights, and applies them to decisions.
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Influence decisions through narrative and visuals: Turn financial analysis into clear, compelling stories linked to business decisions. Use standardized Data & Analytics / FP&A and BI reports, ERP analytics, Copilot, and tailored visuals based on governed data. Focus on decision quality rather than analysis volume.
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Challenge assumptions through problem analysis and root-cause exercises to reduce bias and introduce a Finance perspective.
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Train decision makers to use value-driver trees to connect operational decisions with enterprise value creation, risk mitigation, investment priorities, and financial impact.
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Improve financial data literacy through learning programs, financial storytelling, modeling, and scenario analysis, helping stakeholders understand financial impacts and risks.
Assess and anticipate decision makers’ needs
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Build strong relationships with executives and business leaders to understand financial needs, challenges, and the most effective support required.
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Identify latent needs through active listening and uncover opportunities for new decision-support tools and services from Data & Analytics / FP&A.
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Maintain continuous stakeholder feedback loops to rapidly improve Finance services and support.
Provide personalized decision support to executives
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Proactively guide executives toward meeting and exceeding performance goals.
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Monitor leading indicators to identify delivery risks and performance gaps, drive corrective actions, and recommend alternative approaches.
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Help executives identify opportunities to create enterprise value or mitigate risk through effective metric prioritization.
Support nonexecutive decision makers when appropriate
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Assess and prioritize inbound support requests and determine whether existing decision-support tools can meet the need or new solutions are required.
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Identify cost optimization opportunities and support cost-reduction planning.
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Pressure-test budgets, providing Business Finance expertise on potential risks and constraints.
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Lead comprehensive business cases for investments, product initiatives, internal funding, and M&A. Assess benefits, costs, risks, and ROI through realistic, measurable, stress-tested financial models. Partner with Pricing, Product, and transversal teams; present and defend cases to Investment Boards; track actual versus projected ROI; drive corrective actions; and lead post-M&A integration planning.
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Identify performance issues and support course correction.
Facilitate digital decision-support tools
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Partner with technology teams to ensure tools provide actionable guidance for operational and strategic decisions.
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Act as the voice of the internal customer with Data & Analytics / FP&A and technology teams, helping design intuitive reports, analyses, and dashboards for nonexecutive decision makers.
Drive adoption of decision-support tools
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Match stakeholders with the most appropriate decision-support tools.
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Demonstrate their value through success stories and early adopters/change champions, tailoring communications to different audiences.
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Support change-management strategies that increase adoption of new tools and processes.
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Translate financial insights into clear business language so recommendations embedded in tools are intuitive and actionable.
Monitor and assess the value of support
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Champion Finance Business Partner and Data & Analytics / FP&A knowledge-sharing forums to exchange lessons on educating and supporting decision makers.
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Help define success criteria and measurable business and technical metrics for decision-support tools, monitoring utilization and quality.
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Proactively seek stakeholder feedback.
Qualifications:
EXPERIENCE-
Extensive experience in financial planning and analysis, including budgeting, forecasting, and financial modeling
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Proven ability to train decision makers to have an enterprisewide perspective and in simplifying complex financial analysis into easily digestible logic
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Proven history of building and maintaining strong relationships with business unit leaders and other stakeholders
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Experience in collaborating with cross-functional teams to create and implement financial decision support tools
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Preferred familiarity with managing change and ensuring the smooth adoption of new tools and processes
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Has established and monitored success criteria and metrics for financial tools
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7+ years in financial analysis, controlling or business partnering, preferably in a multinational, high-technology environment.
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Experience interacting at senior management level and exercising sound judgement between personal involvement and delegation.
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People management experience in an international, multi-matrix organisation.
KNOWLEDGE & SKILLS-
Financial planning and analysis expertise: Expert knowledge of financial planning, budgeting, and forecasting processes, including the ability to drive continuous improvement in these areas. Deep understanding of the P&L and balance sheet, KPI driver maps and reporting methodologies
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Strategic thinking and business acumen: Deep understanding of revenue drivers, sales optimization, margin management, and metrics cascades to provide insightful, performance-inflecting decision support to business leaders
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Communication and storytelling: Excellent storytelling, communication and presentation skills to effectively convey financial insights, analysis and recommendations to decision makers
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AI and digital fluency: Conversational fluency with GenAI and Copilot equivalent to support exploratory analysis and content generation, with sound prompt construction, validation of AI outputs for bias and error, and the judgement to know when human oversight is required. Able to exploit digital technologies for better finance and business outcomes and to drive tool requirement discussions with Data and Analytics / FP&A and technology teams.
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Data and AI literacy: Data storytelling built on the single governed data source; self-service visualization through ERP analytics and Copilot / equivalent; basic statistical literacy to challenge assumptions, test causation versus correlation and spot data quality issues; and conceptual awareness of agentic AI and when to escalate governance concerns.
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Applies AI and analytics, does not build it: Uses and interprets AI and analytics outputs to support decisions. Does not build production models, pipelines or data products, which remain with Data and Analytics / FP&A.
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Financial coaching and training: Competence in coaching and training decision makers to internalize and apply FP&A concepts
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Problem-solving: Ability to challenge assumptions, teach problem analysis techniques to decision makers and identify root causes and develop effective solutions
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Relationship building and collaboration: Proven ability to build strong relationships with business unit leaders and stakeholders. Active listening skills to uncover latent needs and opportunities for support. Ability to collaborate with FP&A and technology teams to design intuitive reports, analyses and dashboards
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Continuous improvement: Ability to define success criteria and establish measurable metrics for monitoring tool utilization and quality. Ability to work effectively on a team that uses agile principles to continuously iterate the delivery and development of financial tools and solutions
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Industry insight: Deep understanding of Travel tech market, and of the economic drivers, management accounting and accounting standards relevant to them.
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Financial systems and ERP: Well-versed in ERP and financial systems such as SAP, Oracle and Onstream, Fabric….
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International and matrixed environments: Experience operating in international, multi-matrix organizations and driving collaboration and teamwork across them.
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Leadership and stakeholder management: Strong leadership and stakeholder management, including the ability to manage, motivate and develop teams where there is management responsibility.
PROFESSION COMPETENCIES-
AI and automation fluency — experience leveraging AI tools to accelerate financial analysis, reporting, and insight generation
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Advanced financial modelling in Excel
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Driver-based forecasting and scenario analysis
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Business case development — end to end
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ERP systems: SAP, Oracle, Onstream
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Data visualisation: Power BI, Tableau
EDUCATION & QUALIFICATIONS-
Bachelor's degree minimum in Finance, Business, Accounting, Economics or related field
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Professional qualification preferred (ACCA, CIMA, CPA, CFA or equivalent)
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
Compensation Note: Hidden (-999)
