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Manager - Academic Operations

Future First

5 - 7 Lacs

Bengaluru

Posted:17 hours ago

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Job Description

We are looking for a Manager - Operations to lead and scale student operations across university partnerships, driving seamless processes from onboarding to programme progression.

Key Responsibilities:

  • Lead student lifecycle & programme operations
  • Drive onboarding, student support & SLAs
  • Monitor MIS, dashboards & operational performance
  • Build SOPs and scalable processes
  • Coordinate with Universities, Academics & Technology
  • Drive issue resolution and operational excellence

Looking For:

✔ 6–10 years in Education / EdTech / Operations
✔ Strong process & execution skills✔ Experience in student-facing operations at scale✔ Strong MIS, SLA & stakeholder management skills✔ University / Online Education experience preferred

Build. Scale. Deliver. Join Future First.

Pay: ₹500,000.00 - ₹700,000.00 per year

Ability to commute/relocate:

  • HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your CTC?

Experience:

  • Education / EdTech / Operations Managerial level: 6 years (Required)

Work Location: In person

Skills Required

Onboarding MIS Issue Resolution Operational Excellence Stakeholder Management MIS reporting and dashboards Project management

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Job Type

Full Time

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