Malabar Associates

This is an exciting opportunity for hospitality professionals with 2–3 years of experience who are looking to grow into a property-level role. As a Resort Operations Manager, you will be responsible for running the daily operations of a 20-room leisure resort in Wayanad. The role offers hands-on exposure to guest handling, OTA management, and coordination with resort staff, while working closely with ownership. This position is ideal for candidates currently working as Duty Managers or Front Office Executives who want greater responsibility, visibility, and career growth. Responsibilities: Manage daily resort operations and guest experience Handle bookings, check-in/check-out, and guest communication Manage Booking.com and other OTA listings (rates, availability, offers, reviews) Coordinate with housekeeping, kitchen, and support staff Maintain service quality and guest satisfaction Prepare simple daily and weekly reports using Excel Requirements: 2–3 years of hotel or resort operations experience Degree or Diploma in Hotel Management Experience handling Booking.com or similar OTAs Basic Excel knowledge Good communication skills in English and Malayalam Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Paid sick time Paid time off Work Location: In person