: Greeting clients. Booking meetings. Arranging couriers. Keeping the reception area tidy. Answering and forwarding phone calls. Sorting and distributing couriers. Organize Manage events. Vendor management. Office materials and stationary record. Skills Required: Multitasking. Prioritizing. Initiative and problem-solving abilities. Proficient in MS office. Administrative Support. Good Communication Skills.

Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings. Job Skills: High school diploma/GED. 1+ years of sales experience. Excellent customer service and sales skills. Strong verbal and written communicator. Excellent phone and presentation skills. Proficiency in Microsoft Office, CRM, and sales software programs. Good negotiation and problem-solving skills.

Lead and manage a team of customer service representatives, providing guidance, coaching, and performance feedback to ensure a high level of service delivery. Develop and implement customer service policies, procedures, and standards to enhance the overall customer experience. Monitor and analyze customer service metrics to identify areas for improvement and implement strategies to optimize customer satisfaction. Resolve escalated customer complaints or issues promptly and effectively, ensuring a satisfactory resolution and maintaining positive customer relationships. Collaborate with cross-functional teams, including sales, marketing, and operations, to address customer needs and improve service delivery. Conduct regular training sessions for the customer service team to enhance their product knowledge, communication skills, and problem-solving abilities. Stay updated on industry trends and best practices in customer service, and recommend innovative solutions to enhance service quality. Prepare and present reports on customer service performance, highlighting key findings and proposing actionable recommendations to management. Foster a positive and collaborative work environment, promoting teamwork and professional development among team members. Maintain accurate records of customer interactions, transactions, comments, and complaints using customer relationship management (CRM) tools. Skills Required: Bachelors degree in business administration, customer service, or a related field. Relevant certifications or training programs are a plus. Proven experience in a customer service supervisory or managerial role, preferably in a fast-paced and customer-centric environment. Strong leadership skills with the ability to motivate and inspire a team to achieve goals and deliver exceptional customer service. Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and stakeholders at all levels. Exceptional problem-solving and decision-making abilities, with a focus on finding innovative solutions to customer issues. Sound knowledge of customer service principles, practices, and techniques, with a customer-centric mindset. Proficiency in using CRM systems and other customer service tools to manage customer interactions and track performance metrics. Strong organizational and time management skills, with the ability to prioritize tasks and work efficiently in a dynamic environment. Flexibility to work evenings, weekends, and holidays as required to meet business needs. Demonstrated ability to handle stressful situations calmly and maintain a professional demeanor.

As a Telecaller, you are responsible for handling sales over the phone entirely . You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Fresher or 1 to 2 years experienced male or female candidate required. The annual CTC will be 1.5-2.5 lacs per annum. Responsibilities: Answering phones and explaining the product and services offered by the company . Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Skills Required: Patience. Problem-solving and flexibility. Active listening.

As a Customer Support Executive, my role is to promptly and accurately address customer inquiries through various channels. I assist customers in utilizing product features, analyze and report malfunctions, update databases, monitor social media for complaints, and share feedback with relevant teams. With experience in the industry, excellent communication skills, and proficiency in help desk software and CRM systems, I ensure customer satisfaction and provide effective solutions Job Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Assist in training junior Customer Support Representatives Job Skills: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma

Ensure the delivery of good customer service by understanding customer needs. Assist customers in the store and as well as over the phone. Suggest better buying options for customers. Solve customer queries in a polite yet professional manner. Provide full information on the features of each product to the customer. Enlighten customers about all the new offers and advertisements. Maintain manage the cash registers, customer payments, and issue receipts. Insure stamps and price tags on merchandise. Set daily sales goals and coordinate with the team to achieve those goals. Ensure proper availability of the stock and organized sales area. Reach out to each and every customer in the store actively. Deal with POS (Point of Sale) services. Develop good relations with the customers of trust and belief. Adhere to an inventory control procedure. Constantly suggest ways to improve sales of the store. Job Skills: Proven Experience as a Sales associate. High school diploma and bachelor s degree in related courses. Extraordinary verbal communication skills. Professional minds are set with a tendency of dealing with customers in a very polite manner. Complete knowledge of the features of the products and all new offers on the products. Good market knowledge and understanding of sales principles and good customer service exercises. Multi-tasking abilities and alertness for attending to each customer properly. Enthusiastic, energetic, and friendly in nature with good math skills. Experience in dealing with POS transactions. Ability to work quickly under pressure.

Coordinate project planning, scheduling, and management activities. Take care of various administrative duties such as handling project documents, giving financial assistance as well as answering financial queries. Make arrangements for the presentation materials for important meetings. Collaborate with clients to analyze the needs or requirements of the project and thereby determine the scope of the project. Pin down the objectives of the project. Assign tasks to the team members in accordance with the expertise of the individual. Be in constant contact with potential clients. Understand their needs along with the advancement of the project and make sure their needs are fulfilled. Identify the upcoming opportunities for the project. Develop the budget and do a risk assessment. Oversee the progress of the project and ensure that it adheres to the rules, regulations, and quality standards of the organization. Assist the Project Manager in resolving issues that arise during the development process. Make use of the latest tools to monitor various activities such as expenditure, working hours, etc. Develop and present detailed reports for each and every project in the undertaking. Execute quality assurance tests. Job Skills: Bachelor s degree in business studies or other related fields. Proven experience in project assistance or project management. Excellent written and verbal communication skills. Problem-solving abilities. Good time management skills, multitasking abilities, and organizational skills. Teamwork spirit. Expertise in computer-related tasks. Proficiency in Microsoft applications that includes the use of Microsoft suite. Deep knowledge of administrative activities such as file management and financial assistance. Good working experience in project management tools. AutoCAD, Microsoft office Microsoft powerpoint.

Cold-call potential clients using a provided database, scripts, and call lists. Identify and engage key decision-makers within target organizations. Generate leads by effectively communicating the value proposition of our products/services. Schedule appointments between potential clients and our Sales team. Maintain a thorough understanding of our products/services and industry trends to effectively address clients needs. Accurately track and record call outcomes and lead status in our CRM system. Consistently meet or exceed weekly and monthly targets for lead generation and appointment setting. Collaborate with the Sales team to refine call scripts, messaging, and sales tactics. Attend sales meetings, training sessions, and other events as required. Skills/Qualifications: A high school diploma or equivalent is required; a bachelors degree in a relevant field is a plus. Fresher or Minimum of 1-2 years of experience in telemarketing, call centre, or customer service roles, preferably in lead generation and appointment setting. Excellent verbal and written communication skills, with a strong command of the English language. Ability to engage and build rapport with prospects over the phone. Proven track record of achieving or exceeding sales targets and performance metrics. Familiarity with CRM systems and their use in managing leads and sales activities. Strong time management and organizational skills, with the ability to prioritize tasks effectively. Self-motivated and results-driven, with a passion for sales and helping businesses succeed. Ability to work independently and in a team environment.

We seek a dynamic and results-driven Field Sales Executive with a strong understanding of basic electrical or electronics concepts to join our sales team. In this role, you will be responsible for identifying and engaging potential customers, promoting our power backup solutions, UPS systems, stabilizers, and other electrical/electronics products , and closing sales to achieve business targets. You will work closely with clients to understand their technical needs and provide tailored solutions that enhance their operational efficiency. Key Responsibilities: Identify, engage, and convert potential clients within the electrical and electronics industry. Provide technical product demonstrations and explain the benefits of our solutions to customers. Develop and maintain strong relationships with clients, understanding their pain points and offering the right solutions. Achieve assigned sales targets through proactive business development activities. Collaborate with internal teams, including product specialists and service engineers, to ensure seamless post-sales support. Stay updated on industry trends, competitor activities, and technological advancements to maintain a competitive edge. Prepare and present sales reports, forecasts, and market insights to the management team. Conduct on-site visits to assess customer requirements and provide suitable recommendations. Handle negotiations, prepare proposals, and follow up to close deals effectively. Qualifications and Skills: Required: Education: Diploma or Bachelors degree in Electrical Engineering, Electronics, or a related technical field. Experience: 1-3 years of field sales experience in the electrical/electronics industry, preferably selling UPS systems, power backup solutions, stabilizers, or related products. Technical Knowledge: Basic understanding of power systems, voltage, current, resistance, and electrical components. Sales Communication Skills: Strong interpersonal and negotiation skills with the ability to communicate technical concepts to non-technical customers. Customer Service Orientation: Ability to build rapport with clients and offer solutions based on their needs. Self-Motivated Target-Driven: Ability to work independently and achieve sales quotas. Mobility: Willingness to travel extensively within the assigned sales territory. Preferred: Prior experience selling industrial electrical products, UPS systems, or power solutions. Knowledge of battery backup solutions, data center power management, or AMC services is a plus. Proficiency in using CRM tools for tracking leads and sales activities. Preferred Candidate Profile: We are looking for a passionate sales professional who: Has technical expertise in electrical/electronics concepts and can explain products confidently. Is proactive in building relationships and finding new business opportunities. Thrives in a dynamic sales environment and enjoys working in the field. Possesses excellent problem-solving skills to offer the right solutions to customers. Has strong business acumen and can negotiate effectively. Is willing to travel extensively within the assigned sales region.