As a Food and Beverage Upselling Associate, your main responsibilities will include upselling food and beverages, handling customer inquiries and interactions, taking orders, managing stock inventory, ensuring that both the front and back areas are well stocked, maintaining the overall upkeep of the outlet, and adhering to brand standards. Additionally, you will be expected to respond efficiently to customer complaints, maintain the quality and consistency of guest experiences, and actively manage daily operations. You will also be required to coordinate with both Front of House (FOH) and Back of House (BOH) teams for in-house operations, foster a positive working culture for all team members, regularly check the quality and expiration dates of products, organize shifts effectively, and ensure that safety regulations are strictly followed in the outlet. Maintaining cleanliness and hygiene standards in both the outlet and washrooms, placing stock requisitions in a timely manner, depositing cash as per specified schedules, and handling joining formalities and salary accounts for new staff are also part of your responsibilities. Furthermore, you will need to ensure that all equipment is in good working condition, the outlet's displays meet set standards, lights and music are operational during business hours, product statuses are updated daily on the company's mobile application, name tags are readily available, and upselling practices are consistently implemented. The ideal candidate for this role must possess a Hotel Management Diploma or Degree, excellent communication skills, and fall within the age group of 20 to 30. The budgeted salary for this position ranges from 2.5 to 4 lakhs annually, with a full-time, permanent employment type. Additionally, you will be entitled to benefits such as health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund contributions. If you are someone who is detail-oriented, proactive, and thrives in a fast-paced environment, this position may be the perfect fit for you. Join our team and contribute to delivering exceptional guest experiences while upholding the highest standards of service and quality.,
Role Overview: As a Food and Beverage Upselling Associate, your main responsibilities will include upselling food and beverages, handling customer inquiries and interactions, taking orders, managing stock inventory, ensuring that both the front and back areas are well stocked, maintaining the overall upkeep of the outlet, and adhering to brand standards. Additionally, you will be expected to respond efficiently to customer complaints, maintain the quality and consistency of guest experiences, and actively manage daily operations. Key Responsibilities: - Coordinate with both Front of House (FOH) and Back of House (BOH) teams for in-house operations - Foster a positive working culture for all team members - Regularly check the quality and expiration dates of products - Organize shifts effectively - Ensure safety regulations are strictly followed in the outlet - Maintain cleanliness and hygiene standards in both the outlet and washrooms - Place stock requisitions in a timely manner - Deposit cash as per specified schedules - Handle joining formalities and salary accounts for new staff - Ensure that all equipment is in good working condition - Ensure the outlet's displays meet set standards - Ensure lights and music are operational during business hours - Update product statuses daily on the company's mobile application - Ensure name tags are readily available - Consistently implement upselling practices Qualifications Required: - Must possess a Hotel Management Diploma or Degree - Excellent communication skills - Age group of 20 to 30 Additional Company Details: The budgeted salary for this position ranges from 2.5 to 4 lakhs annually, with a full-time, permanent employment type. Additionally, you will be entitled to benefits such as health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund contributions. If you are someone who is detail-oriented, proactive, and thrives in a fast-paced environment, this position may be the perfect fit for you. Join our team and contribute to delivering exceptional guest experiences while upholding the highest standards of service and quality.,
Roles and Responsibilities : Upselling of food & beverages, Customer handling, Guest Service/ guest interaction, Order taking, Stock inventory, Ensuring front area and back area well stocked with required items, Upkeeping of the outlet, Adhering brand standard, Product Knowledge, etc. Responding efficiently to customer complaints Maintain quality & Consistency of guest experience Actively manage the operations Coordinate with FOH & BOH for in house operations Maintaining a positive working culture for all team members Regularly check the quality and the day dots of products organize the shifts Make sure the safety regulations are followed up in the outlet To make sure the outlet & washrooms are hygiene & clean To make sure the stock requisition is placed before the time given To make sure the cash deposition is done on the given days To make sure the joining formalities and salaried accounts are done for new joined staff Ensure the equipment's are working in good condition and maintained properly To make sure the display is as per the standards To make sure all the lights and music is on when operational To make sure to upload the product status every day on cug mobile To make sure all the name tags are available in outlet To make sure upselling is being done in outlet Roles and Responsibilities Desired Candidate Profile : Hotel Management Diploma or Degree Mandatory, Good Communication skills, Age group between 24 to 30 Budgeted salary: 3.6 lacs-4 lacs Perks and Benefits Target Based Incentives. Food Allowance All Statutory benefits. Medical Insurance Position: 2 Job Types: Full-time, Permanent Pay: ₹360,000.00 - ₹400,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person