Position: Telecaller (Coordination) Location: Chennai(Nungambakkam) Company: Maatrum Technologies Pvt. Ltd. About the Role: We are hiring Telecallers to support coordination for our Technical Valuation / Property Valuation operations. The role requires coordinating between customers and civil site inspectors to schedule property inspection visits and conducting follow-up calls for feedback after completion. Key Responsibilities: Coordinate and schedule property site visits between customers and civil/site inspectors Call customers to confirm appointments and respond to basic queries Follow up with customers post-inspection to collect feedback and closure confirmation Maintain daily trackers, call logs, and MIS updates Ensure excellent customer experience during every interaction Coordinate with internal operational teams to ensure smooth workflow and TAT adherence Follow standard procedures and escalation guidelines Candidate Requirements: Any graduate or 12th pass with telecalling/customer coordination experience preferred Strong multilingual communication with any one of the following language combinations: English + Telugu Hindi + Tamil English is mandatory (basic to moderate level) Good communication and customer management skills Ability to multitask, follow processes, and work in a fast-paced environment Basic computer skills (Excel, CRM, call tracking, etc.) What We Offer: Work-from-office role based in Chennai Opportunity to work in a fast-growing PropTech / valuation industry Skill growth in operations, customer coordination, and communication Career growth based on performance and learning
Position: Telecaller (Coordination) Location: Chennai(Nungambakkam) Company: Maatrum Technologies and Legal ventures Pvt. Ltd. About the Role: We are hiring Telecallers to support coordination for our Technical Valuation / Property Valuation operations. The role requires coordinating between customers and civil site inspectors to schedule property inspection visits and conducting follow-up calls for feedback after completion. Key Responsibilities: Coordinate and schedule property site visits between customers and civil/site inspectors Call customers to confirm appointments and respond to basic queries Follow up with customers post-inspection to collect feedback and closure confirmation Maintain daily trackers, call logs, and MIS updates Ensure excellent customer experience during every interaction Coordinate with internal operational teams to ensure smooth workflow and TAT adherence Follow standard procedures and escalation guidelines Candidate Requirements: Any graduate or 12th pass with telecalling/customer coordination experience preferred Strong multilingual communication with any one of the following language combinations: English + Tamil English is mandatory (basic to moderate level) Good communication and customer management skills Ability to multitask, follow processes, and work in a fast-paced environment Basic computer skills (Excel, CRM, call tracking, etc.) What We Offer: Work-from-office role based in Chennai Opportunity to work in a fast-growing PropTech / valuation industry Skill growth in operations, customer coordination, and communication Career growth based on performance and learning