Workforce Analyst (PowerBI and SQL required) hyderabad 4 - 9 years INR 6.0 - 11.0 Lacs P.A. Work from Office Full Time

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. We are hiring a Workforce Analyst who will be analyzing workforce metrics, forecasting staffing needs, ensuring optimal scheduling to meet business objectives, and develop BI dashboards and reports. This role demands a strategic thinker with a strong analytical background and excellent communication skills. Key Responsibilities: Analyze and interpret workforce data to identify trends and provide actionable insights. Develop and maintain accurate forecasting models to predict volumes, handle times, and staffing requirements. Create and manage employee schedules to ensure adequate coverage and adherence to service level agreements (SLAs). Monitor real-time performance and adjust staffing plans as needed to maintain operational efficiency. Create, develop and maintain SQL and Power BI dashboards. Collaborate with Secure Facility Operations and Operational Excellence teams to optimize workforce utilization. Prepare and present regular reports on workforce performance, including productivity, attendance, and adherence metrics. Assist in the development and implementation of workforce management tools and technologies. Ensure compliance with labor laws and organizational policies related to scheduling and staffing. Qualifications: Bachelor s degree in business administration, Statistics, Human Resources, or related field. Minimum of 4 years of experience as a Workforce Analyst in the BPO industry. Excellent in advanced data analysis tools and techniques (e.g., SQL, Power BI, Tableau) Professional experience in power Bi Dashboards creation. Proficiency in MS Office Suite. Certification in workforce management (e.g., CWPP, CWPM) is a plus. Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Excellent organizational and time management skills. Effective communication and interpersonal skills. Fluency in written & spoken English is a must. Ability to work under pressure and adapt to changing business needs. Detailed-oriented with a strong commitment to accuracy Additional information: LXT is an equal opportunity employer and ensures that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, or physical or mental disability. Any hiring decision is made on the basis of skills, qualifications, and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share but also by how we positively impact people, society, and the planet.

Senior Ruby on Rails Developer hyderabad 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. We are hiring a Senior Ruby on Rails Developer who will play a key role in developing and extending our crowdsourcing platform. You will be responsible for optimizing backend components, implementing best practices, and collaborating closely with a distributed team. You should have strong experience in Ruby on Rails development, test-driven development (TDD), and working with messaging systems like RabbitMQ. Responsibilities: Develop and enhance our crowdsourcing platform using Rails 6.x and 7.x Apply test-driven development (TDD) best practices to ensure high-quality and maintainable code Optimize, refactor, and develop backend components while researching and implementing best practices Deliver across the full development stack, focusing on backend development while maintaining an understanding of frontend technologies Work with RabbitMQ and other messaging systems to implement event-driven architecture Collaborate closely with a remote team based in Germany and Ukraine Qualifications: 5+ years of software development experience, with at least 3 years focused on Rails Strong experience with MySQL or other relational databases Deep understanding of RSpec , including FactoryBot and TDD methodologies Hands-on experience with RabbitMQ and event-driven architecture Proficiency in Unix/Linux environments Familiarity with Agile methodologies (Scrum, Kanban) Experience working in startup environments and scaling applications Hands-on experience with frontend development is a plus Knowledge of HAProxy, Monit, and infrastructure monitoring tools Experience with Docker and containerized deployments Ability to create and maintain AWS Lambda functions Familiarity with AWS Rekognition or other AWS AI/ML services Strong problem-solving mindset and ability to work independently Team-oriented, collaborative, and excellent communication skills Passion for clean, maintainable code and following best practices Excellent English communication skills, both written and verbal Technical Stack Backend: Ruby, Rails (6.x & 7.x) Frontend: JavaScript, Bootstrap Databases: MySQL, MongoDB Infrastructure & DevOps: AWS (including serverless), RabbitMQ, Capistrano, HAProxy, Monit, Docker Messaging & Queues: RabbitMQ, experience with message-based architecture Testing: RSpec, Capybara (FactoryBot & TDD tools) Version Control: GitHub Additional information: LXT is an equal opportunity employer and ensures that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, or physical or mental disability. Any hiring decision is made on the basis of skills, qualifications, and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share but also by how we positively impact people, society, and the planet.

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