As a Systems Team Lead, you will lead the solutions engineering team in the Automation Technology Centre (ATC) in Lucy Electric Manufacturing Technologies, Halol (LEMT). You will cover two areas – contract engineering and systems engineering. Key Accountabilities: 1. To lead a team of engineers to provide pre-contract support to Sales creating cost effective solutions for our range of RTUs – both as standalone systems and integrated in switchgear 2. To lead a team of engineers to provide internally or customer funded RTU solutions post contract 3. To lead a team of engineers to provide pre-contract support to Sales creating cost effective solutions for SCADA/electrical network solutions 4. To lead a team of engineers to provide customer funded SCADA/electrical network solutions post contract 5. Identify new technologies/techniques with potential to enhance products, services, processes, etc. 6. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department. Minimum Qualification, Experience and Skills Engineering Degree with 8+ years of experience Functional Competencies • Knowledge of electrical distribution networks • Experience of engineering team management • Project management/planning • Version control (design docs, etc) • Modern embedded electronics systems development • Knowledge of international standards • Thorough knowledge of MS Office applications, including Word, Excel & Project Desirable Competencies • Experience in a range of technologies including digital, analog, and power electronics. • Knowledge of comms protocols IEC 60870-101/103/104 and DNP 3.0 particularly those used within the sector. • Knowledge of design tools, CAE/CAD, software dev tools, etc. • Telecomms and networking • Accounting practice • Knowledge of common business practices/structures Behavioral Competencies • Collaborative • Proactive • Innovative • Problem-solving • Attention to detail • Driving ideas/projects forward • Self-motivated • Able to work independently • Excellent communication
JOB PURPOSE: Sr Cyber Security Engineer will be part of the Automation Engineering team, developing the cyber security software for next-generation Remote Terminal Unit (RTU) and other Lucy Automation products for Distribution Automation utilizing the skills, tools, and processes within the global team. Sr Cyber Security Engineer will provide technical and team leadership through coaching and mentorship. Description of the Accountability: • Design, implement and test Cyber Security software for our range of RTU’s and other Lucy Automation products, Design reviews, Strict version control • Cyber Security Software Documentation, Content for User Documentation, Prepare and maintain Test specifications and Conformance Test cases • Guide/supervise the preparation of Conformance test set up and carry out testing as per the test plan • Capture, document and report test results and observations • Trouble shooting and hands on build-up/repair/rework of engineering samples and Test Set ups • Coordinate and deliver in cooperation with other project teams, assist with project planning and reporting Job Context The duties and responsibilities of the Sr. Cyber Security Engineer include: • Developed Cyber Security features for Automation product. • Provide technical leadership to teammates through coaching and mentorship. • Maintain high standards of software quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team. • Collaborate with other site software developers to plan, design, develop, test, and maintain Automation product software releases. • Assist in collecting and documenting user's requirements, developing user stories, estimates and work plans. • Prepare reports, manuals and other documentation on software's status, operation and maintenance. Assist with the development of product documentation. • Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. • Package and support deployment of releases. • Work with teammates in the migration of legacy applications to current technologies. Develop, refine, and tune integrations between applications. • Analyse and resolve technical and application problems. • Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. • Adhere to high-quality development principles while delivering solutions on-time and on-budget. Provide third-level support to business users. • Research and evaluate a variety of software products QUALIFICATIONS, EXPERIENCE, & SKILLS: Graduate in Electronics Engineering or equivalent Minimum 7-9 years of working experience in similar industry Job-Specific Skills: Essential strengths: • C and C++ programming languages • GNU toolchain (GCC, GDB, Cross Compiler, JTAG) • Linux, Yacto • ARM architecture • Development of Embedded real-time applications • Source code management tools like GIT, Subversion(SVN), SourceSafe • Unit testing methodology • Familiarity with bug tracking and traceability tools like OpenProject, JIRA, Bugzilla • UML (Unified Modelling Language) • XML or HTML • Eclipse IDE (Integrated Development Environment) • Continuous Integration tools such as Jenkins, Hudson • Knowledge of Role Based User Account Management (UAM) integrated with the Web Server. • Cyber Security knowledge – IEC 62351, NERCIP, encryption algorithms, IEEE 1686 • Protocols such as IEC 104/101/103, Modbus Serial/TCP IP, DNP3 Serial/TCP IP, IEC 61850, HTTP and protocol test tools Desirable strengths: • CMake (Cross-platform Makefile generator) • Design using State Machines, State Machine tools such as SMC • Code quality analysis tools such as Klocwork, Lint, LDRA, MISRA • Firmware, Configuration and Patch management. • Real-time operating systems • Multiprocessor software architecture • Device drivers like CAN bus, SPI, I2C, SPI, Ethernet, Serial • XML Schema design and XSLT (XML Transformations) • Unit testing frameworks such as C++ Unit • Inter-process communication using Zero MQ Behavioral Competencies: • Good interpersonal skills with a pleasant and can-do attitude • Willingness to work and thrive in a professional team • Ability to cope with work pressures and go the extra mile
J o b P u r p o s e: Support Sales and Marketing team to resolve their pre and post sales contract engineering related queries across LV & MV distribution network, distribution automation products, communication systems, and Low Voltage monitoring systems. Provide technical support to sales and marketing initiatives for automation contract engineering. J o b C o n t e x t: The position is responsible to carry out sales and marketing contract engineering support and other related activities as allocated. Working as a member within the current product engineering team, who collectively execute all the necessary activities to maintain, improve and optimize our products and solutions for the customer and production – considering especially the technical compliance to requirements and cost efficiency aspects. K e y A c c o u n t a b i l i t i e s: 1. Support Sales and Marketing team by leading technical interface with customers or other Lucy customers for a) Product presentation b) Product demonstration c) Product training d) Cost/benefit analysis e) Product comparisons f) Contract Engineering 2. Prepare gap analysis/compliance matrix w.r.to customer technical specifications. 3. Support preparation of Electrical Schematic, Wiring looms, technical offers for products and systems 4. Support new product development planning and implementation 5. Support system engineering & commissioning for automation contracts J o b P u r p o s e: Support Sales and Marketing team to resolve their pre and post sales contract engineering related queries across LV & MV distribution network, distribution automation products, communication systems, and Low Voltage monitoring systems. Provide technical support to sales and marketing initiatives for automation contract engineering. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s: Graduate in Electrical/Electronic Engineering or equivalent Minimum 6+ years working experience in similar industry Self-driven individual with hands-on skills. J o b- S p e c i f i c S k i l l s: E s s e n t i a l s t r e n g t h s: • Experience of electrical contract engineering (Schematic, wiring looms, BOM) • Experience of specification analysis, compliance assessment and product comparisons • Hands-on experience of installation, testing and commissioning of RTUs • Experience with integration of RMU/substation equipment with SCADA system. • Experience RTU, Relay, Meter programming and setup of communication. • Familiar with industry standard communication protocols (IEC 104/101/103, Modbus Serial/TCP IP and DNP3 Serial/TCP IP) • Experience in handling and coordinating FAT, SAT, and Trainings • Experience in AutoCAD, Siemens team Center and NX. • Strong technical and analytical skills • Strong problem-solving skills. D e s i r a b l e s t r e n g t h s: • Knowledge power distribution switchgear • Knowledge of power system protection • Knowledge of power system components like transformers, CTs, VTs, RMU, Surge arrestors • Knowledge of operational issues faced by a distribution network operator. • Excellent written and oral communication skills in English B e h a v i o r a l C o m p e t e n c i e s: • Good interpersonal skills with a pleasant and can-do attitude • Willingness to work and thrive in professional team. • Ability to cope with work pressures and go the extra mile. • Proactive approach to plan project activities • Able to work under minimum or less supervision.
J o b P u r p o s e The purpose of the Learning & Development Manager role is to design, implement, and manage comprehensive training programmes that enhance the skills, knowledge, and performance of employees across all India business units. This role aims to foster a culture of continuous learning and development, ensuring that employees are equipped to meet the strategic goals of the organisation. J o b C o n t e x t The Learning & Development Manager will report directly to the Head of HR India in a matrix structure with a dotted line to the Global Head of Leadership, Development, and Coaching based in the UK. This role will cover all India business units, including LEMT, LEI, and LFI, and will require monthly travel to these locations. R e s p o n s i b i l i t i e s 1. Onboarding Onboarding involves creating and implementing a comprehensive program to welcome new employees and help them acclimate to the company culture, policies, and procedures. Key Activities: • Hiring manager has a copy of the onboarding guide and have planned all activities prior to new joiner starting. • Assisting the hiring manager with scheduling meetings. • Meeting with the new joiners to orientate them with the L&D policy, how to access training and guide them to the compliance training to be completed in Oracle. 2. Compliance Training Compliance Training ensures that all employees are aware of and adhere to the company's policies, legal regulations, and industry standards. Key Activities: • Organise POSH training and ensure that all training records are maintained as per the legal requirements. • All other local legal compliance training is delivered with records maintained. • Ensure all training records are maintained in Oracle and hardcopy (production employees). • Prepare for audits ensuring that all L&D policies and procedures have been adhered to against the audit schedule. • Ensure compliance on the completion of all mandatory training in Oracle as part of the Lucy Leading Responsibly framework. • Liaise with H&S to ensure that all production staff training has been organised and completed with training records. 3. Training Course & Programme Management Training Programme Management involves overseeing the development, implementation, and maintenance of training programmes within the organisation. This includes coordinating with various departments to identify training needs, scheduling training sessions, managing training budgets, and ensuring that all training activities align with the company's strategic goals. Key Activities: • Setting up and publishing an annual training calendar. • Ensuring all training courses and activities have been loaded into Oracle. • Authorising training requests subject to the requirements set out in the L&D policy and competence procedure. • Sending out joining instructions and setting up training venues/rooms. • Coordinating with Finance to ensure sufficient training budgets are in place. • Setting up of Learning Agreements where required for significant training spend. 4. Training Evaluation Training Evaluation is the process of assessing the effectiveness of training programmes. This involves collecting feedback from participants, analysing performance data, and measuring the impact of training on employee performance and organisational goals. The insights gained from evaluations are used to make continuous improvements to the training programmes. Key Activities: • Ensure that the 3 stage evaluation process and forms are completed and recorded in Oracle before, after and 6 months after the training. • Analyse the data from the evaluation forms together with skills and performance data to identify if improvements can be made to the training and demonstrate the effectiveness of training. • Produce a report on these findings that can be shared with the Global L&D team and senior stakeholders. 5. Training Supplier Management Training Supplier Management involves selecting, negotiating with, and managing relationships with external training providers. This includes evaluating the quality and effectiveness of their training materials and delivery methods, ensuring they meet the organisation's standards, and managing contracts and budgets related to external training services. Key Activities: • Sourcing training providers in line with the purchasing policy. • Setting up suppliers following our internal procedures on supplier set up. • Communication with suppliers on all aspects of service and delivery ensure that high quality standards are delivered and maintained. • Liaise with the legal team on all training contracts. 6. Training Needs Analysis Training Needs Analysis is the process of identifying the skills and knowledge gaps within the organisation. This involves analysing data, meeting with department heads and using information from workforce planning to identify training needs. Key Activities: • Analysing skills data from Oracle to identify gaps at business, department and individual level. • Conducting regular meetings with department heads to get an understanding of emerging needs. • Reviewing the outputs of strategic workforce planning data to identify high level strategic training needs. 7. Employee Development Planning Employee Development Planning focuses on creating personalised development plans for employees to help them achieve their career goals and improve their performance. This includes identifying development opportunities, setting goals, and providing resources and support for continuous learning and growth. Key Activities: • Setting up targeted development plans linked to succession. Ensuring that all plans have been entered into Oracle and have been followed through by setting up regular check ins to ensure that employees are on track with their learning journey offering resources and support where needed. 8. Training Course Design Training Course Design involves creating engaging and effective training materials and programmes. This includes developing course content, selecting appropriate training methods (e.g., e-learning, workshops, seminars), and designing assessments to measure learning outcomes. The goal is to create training programmes that are informative, interactive, and aligned with the organisation's objectives. Key Activities: • Designing training content for internal delivery ensuring that the content is relevant and aligns with local requirements or is part of the Global L&D strategy or initiatives. 9. Training Delivery Training Delivery is the process of conducting training sessions and ensuring that participants receive the intended knowledge and skills. This includes facilitating workshops, seminars, and e-learning courses, as well as providing support and guidance to participants throughout the training process. Key Activities: • Delivery of internal training linked to local and global L&D initiatives this can be via teams, or face to face workshops. 10. L&D Reporting, Data and Collaboration Reporting is the creation of a bi-monthly report that will be shared with the Global Head of Leadership, Development and Coaching. Data is maintained on a week by week basis and the attendance of Global L&D meetings. Key Activities: • Ensure that all data is up to date in Oracle and should be current on a week by week basis and made available to the Global Head of Leadership, Development and Coaching on request. • Bi-monthly L&D reports will be created and shared with the Global Head of Leadership, Development and Coaching as per dates issued and information required in the report. • Attendance of bi-weekly meetings with the Global L&D team to collaborate on Global L&D initiatives and strategy. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s • Education: Bachelor’s degree in human resources, Education, Business Administration, or a related field. A master’s degree is preferred. • Certifications: Relevant certifications in Learning and Development, such as CPLP (Certified Professional in Learning and Performance) or similar, are advantageous. E x p e r i e n c e: • Industry Experience: Minimum of 5 years of experience in learning and development, with at least 2 years in a managerial role. • Training Program Development: Proven experience in designing and implementing effective training programs. • Compliance Training: Experience in managing compliance training programs and ensuring adherence to legal and regulatory requirements. • Training Needs Analysis: Demonstrated ability to conduct training needs analysis and develop targeted training solutions. • Supplier Management: Experience in managing relationships with external training providers and negotiating contracts. • Employee Development: Experience in creating and managing employee development plans to support career growth and succession planning. • Training Delivery: Proven ability to deliver training sessions, both in-person and virtually, using various training methods. Behaviours & Skills
J o b P u r p o s e: The main purpose of the role is to support new product engineering activities. This will include design & development of new products, validation by prototype and testing. The job holder will bring his professional expertise and knowledge in all aspects of MV / LV Switchgear. K e y A c c o u n t a b i l i t i e s: Prepare micro plan and execute the allocated design activities of NPD projects within specified timeline and budget - measured by Project plan, Budget plan Follow design processes developed by Lucy engineering team and prepare drawings, bill of material using the Lucy PLM & CAD system - measured by number of ECRs, drawing checking tracker To design part and assembly keeping cost to a minimum and without compromising the quality - measured by product cost target Participate in the prototypes to follow the internal/external testing schedules. Witness internal/external testing as required, both in India and abroad - measured by project plan, test results To work in collaboration within NPD team in order to execute the engineering activities - measured by one to one review Preparing the required data to configurator team for feeding to configurator - measured by project plan Participate in the DFMEA considering design failure mode at various stages - measured by project efficiency Preparing design documentation - measured by project efficiency J o b C o n t e x t The position is responsible to execute allocated engineering designs and other related activities which is define through project scope. Working as a individual contributor within the team, who execute all the necessary activities to maintain the requirements mentioned in MRD. The job holder is also responsible for participation in required internal and external testing mentioned in MRD. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Minimum Qualifications and Knowledge: - Bachelor of Engineering in Electrical / Mechanical Minimum Experience: 1 to 4 years of experience in MV/LV switchgear background Job-Specific Skills: Understanding of customer needs, understanding of switchgear products & its applications, Understanding of switchgear product standards and associated testing, Behavioral Competencies: Positive attitude, Develop and maintain effective relationship with internal & external stakeholders, Good communication skills.
A b o u t t h e r o l e: As a Global IT Service Desk Analyst, you will act as the ‘first contact’ for end-users, raising service requests or operational escalations or reporting incidents. You will also be responsible for managing the on-boarding/off-boarding of all new users across all Lucy Group companies. Y o u r r e s p o n s i b i l i t i e s: ▪ Ensure all assigned incidents, requests and queries are progressed within agreed service levels. ▪ Escalate urgent Service Requests or Incident raised by critical resources. ▪ Escalate cases that have not been resolved within the established turnaround times. ▪ Administer core M365 services like Exchange, SharePoint, Microsoft Team and OneDrive for Business. ▪ Create, manage user accounts, groups and licenses. ▪ Manage role-based access and permissions. ▪ Troubleshoot issues related to email, collaboration tools, and access. ▪ Develop existing processes and procedures to troubleshoot and create articles for known issues and share knowledge with colleagues. ▪ Adhere to ITIL Service Management (ITSM) best practice and techniques whilst following Service Desk policies, procedures, and guidelines ▪ Work with other team members to continually improve all aspects of IT services that deliver value and enhanced the end-user experience. ▪ Monitor Logic Monitor incidents and alerts and escalate then if there is any critical issue observed. ▪ Continue to improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks ▪ Provide enhanced and expedited support to VIP and critical business users ▪ Proactively seek out opportunities for continual improvement. Own and progress these opportunities ensuring maximum value is achieved. ▪ Continue to challenge yourself and improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks and support the broader team. K e y S k i l l s Proficiency in M365 Admin Centre, Exchange, Active Directory and Windows Operating system. Familiarity with Microsoft Defender, Intune and Microsoft Entra. An enthusiastic commitment to delivering and maintaining a positive End-User Experience An entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big. Experience using ITSM tools such as ServiceNow. Strong Verbal and written communications skills. Good problem-solving skills and analytical thinking. Ability to prioritize and multitask in a fast-paced environment Excellent customer relations skills. Friendly and approachable with good customer service skills and able to communicate with colleagues who have varying IT knowledge Well organised and able to prioritise workload Collaborative and community focused Friendly and positive attitude M i n i m u m Q u a l i f i c a t i o n S, K n o w l e d g e a n d E x p e r i e n c e ▪ Bachelor’s degree in an IT, Computer Science or related field ▪ 3+ years’ experience in IT Service Desk or IT support. ▪ ITIL3/ITIL4 Certification, or 3+ years’ equivalent experience in an IT Service Management environment. ▪ An understanding of Infrastructure technologies (e.g. Networking/SDWAN, SAN, VMWare, DNS, AD) ▪ An understanding of the Microsoft Eco System and services, specifically Azure and M365. ▪ Operational experience of ServiceNow (ITSM - Incident Management; Request Fulfilment; Problem Management) ▪ An awareness of Information Security (InfoSec) and Cyber Security ▪ Willingness to work in shifts (UK Time zone) ▪ Ability to document issues and solutions clearly for knowledge base entries. ▪ Experience of supporting users across multiple time zones and regions D e s i r a b l e S k i l l S, Q u a l i f i c a t i o n S, a n d E x p e r i e n c e ▪ Knowledge of mobile device management (MDM) ▪ Strong understanding of cloud technology (e.g. Microsoft Azure). ▪ Basic understanding of networking concepts (IP, DNS, DHCP, VPN) ▪ CompTIA A+, Network+, AZ-900 Certified
As a test engineer you will be analyzing requirements, extracting test scenarios and doing functional & development testing for next generation Remote Terminal Unit (RTU) and other automation product range. You will support hardware, software, and production team for test setup development and to perform different types of tests. You will be responsible to create a testing setup and carry out development and functional testing related activities as allocated. Working as a member within the current product engineering team, who collectively execute all the necessary activities to maintain, improve and optimize our products for the customer and production – considering especially the reliability and robustness aspects. K e y A c c o u n t a b i l i t i e s: Development of test strategy and test plan for our range of RTU’s and other Lucy Automation products, Strict version control Test Plan Documentation, Content for User Manual Documentation, Prepare and maintain Test specifications and Test cases Preparation of test set up and carry out testing as per test plan Capture, document and report test results and observations Trouble shooting and hands on build-up/repair/rework of Test Set ups Coordinate and deliver in cooperation with other project teams Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Graduate in Electronic Engineering or equivalent Minimum 3+ years working experience in similar industry Self-driven individual with hands-on skills of automation product range verification and validation. Job-Specific Skills Experience in developing of Test Scenarios Experienced in developing of Test Plan Experienced in developing of Test Strategy Experienced in developing of Test Cases from Test Plan Experienced in creating test metrics, defect tracking, bug reporting and find out RCA Familiarity with different types of testing like: Black box, White box & Grey box Testing Database Testing Regression Testing Smoke Testing Soak Testing UI Testing Experienced in Power and Automation products testing. Experienced in SCADA protocol and conformance/certification testing process. Experienced in IEC 61850, IEC 60870-5-101, IEC 60870-5-104, DNP3 protocol testing. Ability to execute test cases at a different stage of Product Life Cycle Ability to execute automatic testing using Python or any other automation scripts. Familiarity with protocols such as Ethernet, Modbus Serial/TCP IP, HTTP, and protocol test tools Unit testing methodology and troubleshooting skill. D e s i r a b l e s t r e n g t h s: ISTQB Certificate Knowledge of NI LabVIEW and NI TestStand will be an added advantage. Familiarity with bug tracking and traceability tools like JIRA, Bugzilla, Mentis Source code management tools like GIT, Subversion (SVN), SourceSafe Hands-on familiarity of the lab equipment such as Omicron/Doble, DSO, Power supplies etc., B e h a v i o r a l C o m p e t e n c i e s Good interpersonal skills with a pleasant and can-do attitude Willingness to work and thrive in professional team. Ability to cope with work pressures and go the extra mile.
J o b P u r p o s e: To analysing requirements, extracting test scenarios and do functional & development testing for next generation Remote Terminal Unit (RTU), AMM and other Automation products. To support hardware, software and production team for test setup development and to perform different types of tests. K e y A c c o u n t a b i l i t i e s: Development of test strategy and test plan for our range of RTU’s and other Lucy Automation products, Strict version control Test Plan Documentation, Content for User Manual Documentation, Prepare and maintain Test specifications and Test cases Preparation of test set up and carry out testing as per test plan Capture, document and report test results and observations Trouble shooting and hands on build-up/repair/rework of Test Set ups Coordinate and deliver in cooperation with other project teams J o b C o n t e x t The position is responsible to create a testing setup and carry out development and functional testing related activities as allocated. Working as a member within the new product development team, who collectively execute all the necessary activities to maintain, improve and optimise our products for the customer and production – considering especially the reliability and robustness aspects. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s M i n i m u m E x p e r i e n c e: Graduate in Electronic Engineering or equivalent Minimum 4+ years working experience in similar industry Self-driven individual with hands-on skills. Job-Specific Skills Essential strengths: Experience in developing of Test Scenarios Experienced in developing of Test Plan Experienced in developing of Test Strategy Experienced in developing of Test Cases from Test Plan Experienced in creating test metrics and bug reporting Familiarity with different types of testing like; Black box, White box & Grey box Testing Database Testing Regression Testing Smoke Testing UI Testing Soak Testing Ability to execute test cases at a different stages of Product Life Cycle Familiarity with protocols such as Ethernet, Modbus Serial/TCP IP, HTTP and protocol test tools Unit testing methodology and troubleshooting skill D e s i r a b l e s t r e n g t h s: ISTQB Certificate Knowledge of LabVIEW will be an added advantage Familiarity with bug tracking and traceability tools like JIRA, Bugzilla, Mentis Source code management tools like GIT, Subversion (SVN), SourceSafe Hands-on familiarity of the lab equipment such as Omicron/Doble, DSO, Power Supplies etc., B e h a v i o u r a l C o m p e t e n c i e s Good interpersonal skills with a pleasant and can-do attitude Willingness to work and thrive in professional team Ability to cope with work pressures and go the extra mile
J o b P u r p o s e Manufacturing of switchgear (RMU) – various types of products. Monitoring of the shop floor assembly activities as per the customer requirement / Specification to complete the assembly. Identification & monitoring of shop floor manpower as per the monthly operation plan. (Manpower planning as per monthly plan, manpower Utilisation, prod. efficiency) To monitor the Daily/weekly/monthly manpower as per production plan. Review with the operator’s feedback & corrective actions. Monitoring & conducting systems parameters of quality & safety as per target. K e y A c c o u n t a b i l i t i e s Daily production Planning for final assembly. Daily production Monitoring of Plan Vs Actual with D365 Daily/weekly/monthly monitoring of manpower required & output. Preparing & Monitoring of daily reports. Monitoring of in-process defects /rejection. Training of new contract operator - ongoing Skill Matrix/defect monitoring Monitoring for the quality & safety systems parameters (as per target) OEE / OLE of respective Line Record / defect monitoring J o b C o n t e x t The Position Is Responsible To To achieve the daily/weekly/monthly target. (manufacturing & Dispatches) Monitoring & actions on KPI (Daily/Weekly/Monthly) Daily reporting of the targets & corrective action plans. Respective TPM Circle Activities Kaizen and 6S Implementation & Sustenance Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s M i n i m u m E x p e r i e n c e: Bachelor’s Degree/Diploma in Mechanical Minimum 2+ years for BE & 4+ years for Diploma working experience in similar industry. Self-driven individual with business acumen. Skill manpower handling - white collar & blue collar. Knowledge of ERP/SAP/D365 System- production declaration processing in the system. Experience in Production planning & execution at large industry. J o b- S p e c i f i c S k i l l s: K e y s t r e n g t h s: Good Team Leader & Team builder D365 & Teamcenter Knowledge Analytical Capabilities Positive attitude Good Communication skill Co-ordination among the CFT Negotiations skill Good confidence B e h a v i o u r a l C o m p e t e n c i e s Strong Leadership and Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking Interpersonal, initiative, analytical thinking, decision-making and leadership abilities.
J o b P u r p o s e: Do contract engineering for the next generation of Remote Terminal Unit (RTU) & Analog measurement Modules for Distribution Automation. Apply the skills, tools, and processes within the team. K e y A c c o u n t a b i l i t i e s Assist to contract engineering and testing hardware for our range of RTUs, AMM’s and other Lucy Automation products, Design reviews, Strict version control Assist with Manufacturing Documentation, Content for User Documentation, Prepare and maintain Test specifications and Test cases Assist with Guide/supervising the preparation of test set up and carry out testing as per test plan Coordinate and assist with Developmental or Type testing at external laboratories Contribute to alternatives and feasibility studies Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Graduate in Electrical Engineering or equivalent Experience: Fresher J o b- S p e c i f i c S k i l l s: Basic knowledge of electronic Digital and Analog circuit Basic knowledge of digital principles and the Power of electronic Ability to read technical specifications and datasheets Thorough knowledge of MS Office applications, including Word, PowerPoint, and Excel B e h a v i o r a l C o m p e t e n c i e s Good interpersonal skills with a pleasant and can-do attitude Good Communication skills Teamwork & quick learning Problem-solving attitude
As a Java Developer, you will be responsible for the design, construction, and ongoing maintenance of automation web pages, data center applications, and desktop applications such as configuration tools. Responsibilities will also include presenting data analytics as required by customers and providing customer-facing support for front-end website-related issues and other tools. A working knowledge of REST APIs and the AWS platform is desirable. While the candidate will not be required to support the development or maintenance of the data repository or the API as part of their day-to-day activities, they may need to provide ad-hoc support in the future. Therefore, skills that complement these areas are favored. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s A degree in a relevant subject (Computer/Software engineering or equivalent) Minimum 4+ years working experience in a similar industry J o b- S p e c i f i c S k i l l s: E s s e n t i a l s t r e n g t h s: Java tools using at least one of Java desktop GUI frameworks, such as Swing, Eclipse RCP/SWT, JavaFX Strong Java, Maven, J2SE, J2EE, HTML5/CSS3/JavaScript/Bootstrap 3+, jQuery, Vue.js. Experience of building and reusable code libraries and Familiar with REST-API. Basic knowledge of Cassandra NoSQL databases, MuleSoft. Familiar with building solutions that are optimized for speed and scalability. D e s i r a b l e s t r e n g t h s: Knowledge of Git, Jira, Confluence & Bitbucket. Knowledge of Linux, Nginx, Phyton scripts (Optional)
We are looking to hire a Senior Design Engineer to support new product engineering activities. This will include concept development, detailed design & development of new products, validation by prototype and testing. You will bring your professional expertise and knowledge in all aspects of MV/LV Switchgear. K e y A c c o u n t a b i l i t i e s: Prepare micro plan, actively monitor it and execute the allocated design activities of NPD projects within specified timeline and budget. Follow design processes developed by Lucy engineering team. Prepare drawings, bill of material as per Lucy PLM & CAD system guidelines. To design part and assemblies while meeting cost and quality targets. Explore and evaluate alternate solutions. Plan and Participate in the prototype building to follow the internal/external testing schedules. Witness internal/external testing as required, both in India and abroad. To work in collaboration within NPD and cross functional teams in order to execute the engineering activities. Preparation of required data for product configuration for contract work and customization, preparing logic and testing the functionality of Configurator. Initiate the design reviews and coordinate use of various tools like DFMEA, DAR for improvements in design at various stages. Maintain records of improvements. Preparing design documentation and updating project files which includes test matrix, EPTS, Risk file, etc. Participate in detailed technical reviews, explain designs, analyze failures, root causes and propose corrective actions. J o b C o n t e x t: You will be responsible for executing all allocated engineering designs and other related activities which are defined through project scope. Working as an individual contributor within the team, you will also be expected to take responsibility for executing engineering activities as per schedule, within the costs and adherence to expected quality standards. You will also participate in required internal and external testing, design reviews, ensure use of design tools in order to achieve the requirements mentioned in project and product specifications and update project configurations. Q u a l i f i c a t i o n S, E x p e r i e n c E& S k i l l s Bachelor of Engineering in Electrical / Mechanical with MV/LV switchgear background 4 to 8 years of experience J o b- S p e c i f i c S k i l l s: Understanding of customer needs, understanding of switchgear products & its applications, Understanding of switchgear product standards and associated testing, B e h a v i o u r a l C o m p e t e n c i e s: Positive attitude, Develop and maintain effective relationship with internal & external stakeholders, good communication skills.
J o b P u r p o s e: To support hardware, software and production team for test setup development and to perform different types of tests. To analyzing requirements, extracting test scenarios and do functional & development testing for next generation Remote Terminal Unit (RTU) and other automation product range. D e s c r i p t i o n o f t h e A c c o u n t a b i l i t y Assist in the survey, planning and design stages for the execution of RTU projects and NPD (New Product development) Projects. Develop, implement, test and troubleshoot RTU Databases, to do functional and development testing for next generation Remote Terminal Unit (RTU). Develop, implement, test and troubleshoot Communication systems utilizing the experience of IP networking, UDP/TCP/IP and GPRS/EDGE/3G/4G modems etc. Capture, document and report test results and observations Trouble shooting and hands on build-up/repair/rework of Test Set ups Conduct and supervise field installation of new or retrofit equipment and prepare instructional installation documents for clients and project teams. J o b C o n t e x t: Apart from the Key Accountabilities, duties and responsibilities of the Engineer include: Prepare a testing setup and carry out a development and functional testing Working collaboratively with other engineers, operation engineers, purchasers and other internal staff Working as a member within the new/current product engineering team, who collectively execute all the necessary activities to maintain, improve and optimize our products for the customer and production – considering especially the reliability and robustness aspects Analyzing data and presenting findings in written reports Providing advice and consultancy support for design and purchasing equipment Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Graduate in Electronic/Electrical Engineering or equivalent 4-7 years working experience in similar industry Self-driven individual with hands-on skills. J o b- S p e c i f i c S k i l l s: E s s e n t i a l s t r e n g t h s: Extensive knowledge of RTU’s (Remote Terminal Unit) i.e. Schneider C264, ABB 560, Siemens AK1703 Experience with Communications devices such as Modems, GSM, GPRS, Routers, Firewalls, Ethernet, MPLS VPN and OFC Experience of communications protocols such as DNP3, IEC60870-5-101/104, IEC61850, TCP/IP, MODBUS Serial and TCP-IP Experience of MFM/MFT’s, IED’s Experience of ASE (Applied Systems Engineering) 2000 and TMW protocol simulators Experience in developing of Test Scenarios Experienced in developing of Test Plan Experienced in developing of Test Strategy Experienced in developing and execution of Test Cases from Test Plan and preparation of test report for further analysis Experienced in creating test metrics, defect tracking, bug reporting and find out RCA Familiarity with different types of testing like; Black box, White box & Grey box testing, Database Testing, Regression Testing, Smoke Testing, Soak Testing, UI Testing Ability to execute test cases at a different stage of Product Life Cycle Troubleshooting the testing errors and streamlining testing procedures D e s i r a b l e s t r e n g t h s: Knowledge of MV Distribution Switchgear and Substation equipment Experience in Relay/IED configuration software is an advantage. Basic knowledge on protection functions Programming languages such as IEC 61131-3/IEC61149 etc. Familiarity with bug tracking and traceability tools like JIRA, Bugzilla, Mentis Source code management tools like GIT, Subversion (SVN), SourceSafe Hands-on familiarity of the lab equipment such as Omicron/Doble, DSO, Power Supplies etc., Assists in defining the process for execution of engineering activities related to all types of instrumentation and controls to identify the need for specialty assistance. B e h a v i o r a l C o m p e t e n c i e s Good interpersonal skills with a pleasant and can-do attitude Willingness to work and thrive in professional team Ability to cope with work pressures and go the extra mile Proactive approach to plan project activities
J o b P u r p o s e The Global IT End-User Support Team Leader is responsible for leading the day-to-day operational delivery of IT End-User Services, and direct line management of a geographically dispersed team providing on-site technical support. This role will prioritize the management and performance of the team to ensure End User Computing (EUC) services deliver business value and enable users to exploit the full range of services available to them (e.g., User hardware, Operating Systems, Applications, Smartphones, Training). This includes leading and driving EUC innovation that contributes towards an overall positive End User Experience. K e y R e s p o n s i b i l i t i e s ▪ Delegated management of the IT End-User Services Team in the absence of the Global IT End-User Services Operations & Development Manager (if required). ▪ Direct team and individual work priorities to ensure assigned IT End-User Support activities and priorities are progressed within agreed service levels (Incidents, Changes and Service Requests). ▪ Schedule and lead team 1:1’s, providing regular feedback, guidance and support. ▪ Follow Global Performance Management processes and practices to address any area of concern, including implementation of performance improvement plans. ▪ Collaborate with the Global IT End-User Services Operations & Development Manager to ensure objectives are set and understood, and that related personal and professional development plans are in place for your team. ▪ Work closely with global business users and other IT teams to exploit existing and new technology. Identify and exploit opportunities for automation and digitisation of key processes and activities. ▪ Be the operational escalation point for your team, ensuring timely and effective decision are made to minimize interruptions to IT Service and business continuity. ▪ Work on and manage BAU activities and tasks, providing knowledge and support to other team members where required ▪ Provide training and mentoring to new hires ▪ Provide enhanced and expedited support to VIP and critical business users ▪ Management of operational continual improvement initiatives within both your team, and those impacting the broader Group IS department. ▪ Continue to challenge yourself and improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks and support the broader team. ▪ Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact ▪ Build and maintain effective and trusted relationships with colleagues, to aide IT support and the delivery of high standards of service ▪ Create, Deliver and maintain accurate reporting on End-User Services activities highlight successes and risk ▪ Create and update Knowledge Items and other relevant documentation M a n d a t o r y S k i l l s a n d E x p e r i e n c e The following skills, knowledge and Expertise are essential for this role: - L e a d e r s h i p a n d M a n a g e m e n t ▪ Must have at least 3 years + demonstrable experience of directly managing a geographically dispersed End-User facing team in a mature ITIL focused IT Department. ▪ Experience of working closely with team members to develop personal and professional development plans, undertake regular 1:1 meeting’s, provide constructive feedback, and set operational priorities. ▪ Strong leadership skills with the ability to motivate, coach and mentor staff in a high-performing team. T e c h n i c a l S k i l l s, K n o w l e d g e a n d E x p e r t i s e ▪ Strong knowledge of the M365/O365 technology stack features and functionality, and a track record of directly delivering, supporting and exploiting these capabilities in an End-User environment to enhance the user experience and business value. ▪ Excellent knowledge of End User Microsoft Operating System deployment and support, including the use of Active Directory, InTune, Azure AD ▪ Core knowledge of, and demonstrable experience in deploying and troubleshooting End-User Technologies such as PCs, Mobile Phones, and Tablet devices. This includes user software applications and device operating systems (e.g. Windows 11 (Core user OS), iOS, Mac OS, Android) ▪ Experience using ITSM tools such as ServiceNow (or similar) to support core operational process such as Incident Management, Problem Management, Asset Management, and Request Fulfilment. ▪ Use of, and understanding of IT Tools (Active Directory, Azure AD, inTune and MS Exchange) ▪ A comprehensive knowledge of the Microsoft Licensing model and associated licensing features, and how these related to varying user types and licensing options such as (but not limited to) E5 and E3. ▪ An understanding of Infrastructure technologies (e.g., Networking/SDWAN, SAN, VMWare, DNS, AD), including administration and operation. ▪ An understanding of Microsoft Azure Cloud Eco Systems and Services ▪ Knowledge of BYOD/MDM Deployment and Support solutions C o m m u n i c a t i o n s a n d C o l l a b o r a t i o n ▪ Must have excellent communication and collaboration skills, with both internal and external stakeholders and Internal IT / Management ▪ Friendly and approachable with good customer service skills and able to communicate with colleagues who have varying IT knowledge ▪ An enthusiastic commitment to delivering and maintaining a positive End-User Experience. ▪ An entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big ▪ Well organised and able to prioritise workload ▪ Collaborative and community focused, with a friendly and positive attitude I T S e r v i c e M a n a g e m e n t S k i l l s ▪ A strong and articulable understanding of, and experience in IT Service Management best practice (ITIL4). Operational experience of core practices such as Incident Management, Problem Management, Asset Management, Request Fulfillment, and Change Management. ▪ An understanding of Information Security (InfoSec) and Cyber Security fundamentals ▪ An understanding of Risk Management fundamentals A c a d e m i c& P r o f e s s i o n a l q u a l i f i c a t i o n s ▪ Degree in an IT related subject ▪ 3+ years’ experience in an IT End-User Service or Desktop Services role ▪ ITIL4 Foundation Certification D e s i r a b l e S k i l l s, Q u a l i f i c a t i o n s, a n d E x p e r i e n c e ▪ Project management certification or experience of delivering projects ▪ Strong understanding cloud technology ▪ Microsoft certification in cloud technologies (e.g. Azure Administrator)
We are looking to hire a Senior Design Engineer to support new product engineering activities. This will include concept development, detailed design & development of new products, validation by prototype and testing. You will bring your professional expertise and knowledge in all aspects of Medium Voltage Switchgear. K e y A c c o u n t a b i l i t i e s: Prepare micro plan, actively monitor it and execute the allocated design activities of NPD projects within specified timeline and budget. Follow design processes developed by Lucy engineering team. Prepare drawings, bill of material as per Lucy PLM & CAD system guidelines. To design part and assemblies while meeting cost and quality targets. Explore and evaluate alternate solutions. Plan and Participate in the prototype building to follow the internal/external testing schedules. Witness internal/external testing as required, both in India and abroad. To work in collaboration within NPD and cross functional teams in order to execute the engineering activities. Preparation of required data for product configuration for contract work and customization, preparing logic and testing the functionality of Configurator. Initiate the design reviews and coordinate use of various tools like DFMEA, DAR for improvements in design at various stages. Maintain records of improvements. Preparing design documentation and updating project files which includes test matrix, EPTS, Risk file, etc. Participate in detailed technical reviews, explain designs, analyze failures, root causes and propose corrective actions. J o b C o n t e x t: You will be responsible for executing all allocated engineering designs and other related activities which are defined through project scope. Working as an individual contributor within the team, you will also be expected to take responsibility for executing engineering activities as per schedule, within the costs and adherence to expected quality standards. You will also participate in required internal and external testing, design reviews, ensure use of design tools in order to achieve the requirements mentioned in project and product specifications and update project configurations. Q u a l i f i c a t i o n S, E x p e r i e n c E& S k i l l s Bachelor of Engineering in Electrical / Mechanical with LV switchgear background 4 to 8 years of experience J o b- S p e c i f i c S k i l l s: Understanding of customer needs, understanding of switchgear products & its applications, Understanding of switchgear product standards and associated testing, B e h a v i o u r a l C o m p e t e n c i e s: Positive attitude, Develop and maintain effective relationship with internal & external stakeholders, good communication skills.
J o b P u r p o s e: Our Front-End Web Developer would be responsible for the design, construction and on-going maintenance of the Automation web pages and configuration tools. Responsibilities would also include presentation of data analytics as required by the customers as well as customer facing support relating to front end website related issues. Working knowledge of REST APIs and the AWS platform would be desirable. The candidate would not be required to support the development or maintenance of the data repository or the API itself as part of their day-to-day activities but may be required to provide ad-hoc support in the future. Therefore, skills that complement these areas would be favored. K e y A c c o u n t a b i l i t i e s Design, implement and test software for GridKey Data Centre web pages Design reviews, Strict version control, Software Documentation, Content for User Documentation Prepare and maintain Test specifications and Test cases Carry out testing as per test plan and Capture, document and report test results and observations Coordinate and deliver in cooperation with other project teams, assist with project planning and reporting J o b C o n t e x t The position is responsible to construct and maintain GridKey Data Centre web pages and other related activities as allocated. Working as a member within the web development team, who collectively execute all the necessary activities to maintain, improve and optimise our products for the customer and production – considering especially the ease-of-use and reliability aspects. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s A degree in a relevant subject (Computer/Software engineering or equivalent) Minimum 8+ years working experience in similar industry Self-driven individual with hands-on skills. Job-Specific Skills: Essential strengths: Strong HTML5/CSS skills for front end presentation Experience designing user-responsive front ends and the associated back-end processing technologies to support them Experience in scalable server-side frameworks, such as, but not limited to Node.js Familiar with Java Familiar with 1 or more other server-side languages, such as Ruby, Python or PHP Experience of building and reusable code libraries Familiar with REST-APIs Basic knowledge of Cassandra NoSQL databases Experience of developing applications hosted in an AWS platform Understand the principles of user authentication and authorization between multiple systems/servers Familiar with building solutions that are optimized for speed and scalability Strong graphic design skills to assist with the front-end website development (Adobe suite or similar) Desirable Strengths Basic knowledge of Linux Familiar with code versioning tools such as Git B e h a v i o r a l C o m p e t e n c i e s Methodical approach to problem solving Capable of driving ideas/projects forward Able to work effectively to meet agreed timescales having considered and planned the project activities. Able to work independently or within a team Well organized Strategic thinker Proactive Excellent written and oral communication skills in English Good interpersonal skills with a pleasant and can-do attitude
A b o u t t h e R o l e We’re looking for a Senior Software Engineer to design and develop modern, cloud-connected applications that power our next generation of smart energy and automation products - including the GridKey, AMM and RTU ranges. You’ll take ownership of full-stack development across our Blazor/.NET Core web applications, Azure-based services, and MS SQL data layer - helping to shape the architecture, scalability, and reliability of our systems. Working in a collaborative global team, you’ll play a key role in transforming large volumes of data into actionable insights for our customers, driving energy efficiency and network performance. W h a t Y o u’ l l D o Design, build, and maintain high-quality, scalable software using C#, Blazor, ASP.NET Core and Azure. Develop intuitive, responsive front-end interfaces using Blazor, HTML5, CSS, and JavaScript. Work closely with cross-functional teams to architect and extend our cloud-based data platform. Implement and consume RESTful APIs and integrate with SQL and other database systems. Write clean, testable, and maintainable code following SOLID and best-practice design patterns. Participate in code reviews, technical discussions, and architectural planning. Support test planning and validation to ensure robustness and reliability. Collaborate with customers and internal stakeholders to understand requirements and deliver impactful solutions. Contribute to documentation, reusable components, and continuous improvement initiatives. A b o u t Y o u You’re a proactive, hands-on engineer who enjoys solving complex technical problems and shaping software systems from end to end. You’re comfortable working across both the front and back ends, mentoring others, and influencing architectural decisions. W h a t Y o u’ l l B r i n g Essential Skills And Experience Strong experience with C#, .NET Core and Blazor. Proven track record in web application development with HTML5, CSS, JavaScript and modern frameworks. Deep understanding of object-oriented design, software architecture and design patterns. Experience working with MS SQL Server (or similar relational databases). Knowledge of Azure Cloud Services and cloud-native design principles (performance, scalability, security). Familiarity with RESTful APIs and integration between distributed systems. Strong understanding of TDD and software quality practices. Excellent communication skills and a collaborative mindset. D e s i r a b l e e x p e r i e n c e: Experience with Git, Bitbucket, and Atlassian tools (JIRA, Confluence). Exposure to Azure serverless technologies or Power Apps. Understanding of authentication and authorization best practices. Experience building reusable Blazor components. Exposure to mobile app development. Q u a l i f i c a t i o n s Degree in Computer Science, Software Engineering, or related field. 5+ years of professional software development experience. W h o Y o u A r e Methodical and analytical problem solver. Self-motivated and proactive - takes initiative and ownership. Communicates ideas clearly and effectively. Thrives in collaborative, cross-functional teams. Passionate about clean, maintainable, and scalable software. W h y J o i n U s? You’ll be part of a growing global team building modern, cloud-connected solutions that enable smarter, greener energy networks. This is a chance to shape architecture, mentor others, and drive innovation in a technically advanced environment using modern Microsoft technologies.
J o b P u r p o s e Responsible for generating enquiries, tracking opportunities and Closing the Order. This position requires travelling, locating, developing, customers in this Territory. Understanding the Customer / Utility requirements and submitting an appropriate offer and closing the orders. Building a good CP/ Customer Relationship. Achieving an Sales and Order Intake Budget for this Territory. J o b C o n t e x t We are looking for an ambitious and energetic Sr Sales Engineer with Min 8+Years of Experience in Sales & Marketing. He/ She will be act as a front end sales engineer and always thrive to achieve the given target. He should be a go-getter and work Pro-actively on upcoming Tenders/Opportunities. Periodically achieving the sale and Collection is in the scope of this person. J o b D i m e n s i o n s The role will be based at Chennai, Tamil Nadu India and responsible for growing business in Tamil Nadu & Kerala. This role shall report directly to Zonal Manager south, LEI. Incumbent should have experience in the field of Medium voltage Switchgear ( i.e RMU and RTU’S). K e y A c c o u n t a b i l i t i e s These Will Include Good Product Knowledge of Switchgear, MV , LV and RTU’S.. Preferably working from a competitive or similar product manufacturer. Good Knowledge of Computers and should know Word , Excel and Power Point and Sales tools like D365 ETC.. Must have a two or four-wheeler. Flexibility for working in Hybrid. Must Know most of the Electrical contractors who are working on turnkey Projects. Should be familiar with all the State Distribution Utilities Requirements. Travel as and when required, to meet the client. Should be able to generate Enquiries and close the Order. Should be able to meet a budge of around 400 MINR from two states (i.e. Tamil Nadu & Kerala). Collect Payment from CP’S as per the agreed payment terms. Prepare an budget for this Teratory by capturing (i.e. Total Available Market, Offered and Non-Offered Market). Respond for Maintaining good and healthy Customer Relationship. Good Relationship with CP’s in this region and Motivate them to achieve the given targets. Track you Sales / Revenue Target and work towards achieving. Getting DI and payment collection is the responsibility of a salesperson. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Bachelor’s degree in Electrical/Mechanical engineering. Experience in sales, marketing or related field. Min 8+Years of Experience in Sales & Marketing Strong communication skills and IT fluency. Ability to manage complex projects and multi-task. Excellent organizational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, and PowerPoint. Should have a high level of self-motivation and the ability to deliver results. Strong understanding of order management processes and best practices, including order booking, pricing, shipment tracking, and customer communication. Excellent written and verbal communication skills, with the ability to effectively interact with customers, sales teams, and internal stakeholders. Exceptional attention to detail, accuracy, and organizational skills to manage multiple orders simultaneously. Good problem-solving abilities, with a proactive and solution-oriented mindset. Ability to work in team, prioritize tasks, and meet deadlines in a fast-paced and dynamic environment. Outstanding customer service skills, with a focus on building positive relationships and ensuring customer satisfaction. Strong analytical skills to analyze order data, identify trends, and provide actionable insights to management. B e h a v i o r a l C o m p e t e n c i e s Methodical approach to work Able to work effectively to meet agreed timescales having considered and planned the project activities. Able to work independently or within a team. Well organized and self-driven with high integrity. Proactive Excellent written and oral communication skills in English
Role Overview: As a Senior Software Engineer, you will be responsible for designing and developing modern, cloud-connected applications that power the next generation of smart energy and automation products. You will take ownership of full-stack development across Blazor/.NET Core web applications, Azure-based services, and the MS SQL data layer. Working in a collaborative global team, you will play a key role in transforming large volumes of data into actionable insights for customers, driving energy efficiency and network performance. Key Responsibilities: - Design, build, and maintain high-quality, scalable software using C#, Blazor, ASP.NET Core, and Azure. - Develop intuitive, responsive front-end interfaces using Blazor, HTML5, CSS, and JavaScript. - Work closely with cross-functional teams to architect and extend the cloud-based data platform. - Implement and consume RESTful APIs and integrate with SQL and other database systems. - Write clean, testable, and maintainable code following SOLID and best-practice design patterns. - Participate in code reviews, technical discussions, and architectural planning. - Support test planning and validation to ensure robustness and reliability. - Collaborate with customers and internal stakeholders to understand requirements and deliver impactful solutions. - Contribute to documentation, reusable components, and continuous improvement initiatives. Qualifications Required: - Degree in Computer Science, Software Engineering, or related field. - 5+ years of professional software development experience. Additional Details: You will be part of a growing global team building modern, cloud-connected solutions that enable smarter, greener energy networks. This is a chance to shape architecture, mentor others, and drive innovation in a technically advanced environment using modern Microsoft technologies.,
J o b P u r p o s e To update, monitor and analyse the status /data of repairing activity /customer complaints. To handle a team of people and manage the daily plan for the activity. To ensure the customer satisfaction in all 4 regions of India by providing timely after sales service and support. To ensure the activity is being carried out in controlled way and to quality standard. To track, update, monitor and explore the RMU footprints to generate Service and spares revenue. J o b C o n t e x t Based at Nashik and by coordinating all regions, would ensure complete customer satisfaction by ensuring the following. Providing commissioning and after sales service support to customer on site in all regions. Prepare the weekly/monthly plan for repairing units received at factory. Training to field staff- Lucy Employees and customers Monitor and resolve the customer complaints at site in all regions. Tendering and quote for out of warranty refurbishments and spares Ensure works are carried out and monitor the quality of work being done on site. Communication with the customer for corrective and preventive actions. To track and generate the Service and spares revenue. J o b D i m e n s i o n s This position will report to AGM- After Sales Service and will be based at Nashik. K e y A c c o u n t a b i l i t i e s These Will Include Managing the Service function in all 4 regions by coordinating and sending the spare and material on time to site location. Managing the Service function rework actions and lead the service team for this activity. Schedule and organize the manpower to ensure immediate support to customers. Schedule and organize the manpower to ensure proper scheduling of repairing units, both under warranty and Non warranty. Monitor and daily reporting of the status of customer complaints. Communicate with the customer for complaint acknowledgement, support, and resolution with CAPA. Q u a l i f i c a t i o n s, E x p e r i e n c e& S k i l l s Bachelor’s Degree Engineering (Electrical) /DME with minimum 5~9 years’ experience in After sales- Commissioning, Services & Spares in similar industries. Customer management and Operations. Technical knowledge for electrical switchgear and distribution network. B e h a v i o u r a l C o m p e t e n c i e s Focus on delivery, Team and business development. Time Management. Good communication skills