Logistics Operations Associate

• Handle daily pickup requests and coordinate pickup schedules with clients.
• Communicate with clients regarding pickup timings, locations, and requirements.
• Coordinate with internal teams/drivers to ensure pickups are completed on time.
• Follow up with clients and drivers regarding pickup status.
• Maintain accurate records of pickup details and completed pickups.
• Resolve basic pickup-related issues and escalate concerns when required.
• Ensure a positive and professional experience for clients.
• Manage multiple pickup requests and prioritize tasks effectively.

Requirements

• Good communication and coordination skills.
• Ability to speak professionally with clients over phone and WhatsApp.
• Good organizational and follow-up skills.
• Basic knowledge of MS Office/Excel or similar tools.
• Ability to handle multiple tasks and work under time pressure.
• Previous experience in logistics, delivery, customer service, or coordination is a plus.
• Two-wheeler/driving licence can be an added advantage if the role requires field pickups.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person