LogBase is a fast-growing startup that develops SaaS products for the e-commerce industry, serving over 60,000 customers worldwide. We are seeking a "Customer Success Manager" to join our team and work closely with clients across the globe. Responsibilities: Serve as the primary point of contact for clients, building and maintaining strong relationships. Provide prompt and professional customer support through various channels like email, chat, and Zoom. Understand clients' business requirements and provide tailored solutions to meet their needs. Troubleshoot and resolve issues related to our products, escalating to technical teams when necessary. Proactively identify opportunities for upselling or cross-selling our products to clients to drive revenue growth. Qualifications: Relevant experience, preferably within the e-commerce domain (e.g., Shopify, etc.). Candidates with less experience are encouraged to apply. Strong communication skills, both written and verbal, with the ability to effectively communicate with clients at all levels. Analytical mindset with the ability to understand client's business requirements and provide effective solutions. Job Types: Full-time, Fresher Pay: ₹300,000.00 - ₹420,000.00 per year Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Education: Diploma (Preferred) Experience: Customer Success: 1 year (Preferred) Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
At Logbase, we’re a fast-growing startup building smart SaaS tools for e-commerce brands. Over 70,000 stores worldwide use our apps to run their businesses better. We're all about solving real problems with simple, effective solutions and having fun while we’re at it. Come join us and help shape the future of e-commerce! Role Overview: We're looking for a "Content Writer" to join our marketing team! You'll help create all kinds of content, from writing SEO-optimized blogs and YouTube video scripts to product user guides and website content. If you enjoy writing across different formats and keeping things engaging, this could be a great fit. Key Responsibilities: Write SEO-optimized blog posts. Script and produce YouTube videos. Write copy for websites and social media. Create user-friendly product and app guides. Collaborate on effective cross-promotional content initiatives. Requirements: Bachelor’s degree in English, journalism, marketing, or a related field. Excellent written and verbal communication skills. Minimum one year of experience in content writing. Creativity and a passion for writing. Understanding of SEO principles. Good if you have: Comfortable using Canva. Able to do voice narration for videos (with or without showing your face). Bonus: Basic knowledge of e-commerce and Shopify. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
LogBase is a fast-growing startup that develops SaaS products for the e-commerce industry, serving over 60,000 customers worldwide. We are seeking a "Customer Success Manager" to join our team and work closely with clients across the globe. Responsibilities: Serve as the primary point of contact for clients, building and maintaining strong relationships. Provide prompt and professional customer support through various channels like email, chat, and Zoom. Understand clients' business requirements and provide tailored solutions to meet their needs. Troubleshoot and resolve issues related to our products, escalating to technical teams when necessary. Proactively identify opportunities for upselling or cross-selling our products to clients to drive revenue growth. Qualifications: Relevant experience, preferably within the e-commerce domain (e.g., Shopify, etc.). Candidates with less experience are encouraged to apply. Strong communication skills, both written and verbal, with the ability to effectively communicate with clients at all levels. Analytical mindset with the ability to understand client's business requirements and provide effective solutions. Job Types: Full-time, Fresher Pay: ₹390,000.00 - ₹420,000.00 per year Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Education: Diploma (Preferred) Experience: Customer Success: 1 year (Preferred) Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
At Logbase, we’re a fast-growing startup building smart SaaS tools for e-commerce brands. Over 70,000 stores worldwide use our apps to run their businesses better. We're all about solving real problems with simple, effective solutions and having fun while we’re at it. Come join us and help shape the future of e-commerce! Role Overview: We're looking for a "Content Writer" to join our marketing team! You'll help create all kinds of content, from writing SEO-optimized blogs and YouTube video scripts to product user guides and website content. If you enjoy writing across different formats and keeping things engaging, this could be a great fit. Key Responsibilities: Write SEO-optimized blog posts. Script and produce YouTube videos. Write copy for websites and social media. Create user-friendly product and app guides. Collaborate on effective cross-promotional content initiatives. Requirements: Bachelor’s degree in English, journalism, marketing, or a related field. Excellent written and verbal communication skills. Minimum one year of experience in content writing. Creativity and a passion for writing. Understanding of SEO principles. Good if you have: Comfortable using Canva. Able to do voice narration for videos (with or without showing your face). Bonus: Basic knowledge of e-commerce and Shopify. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
About Logbase: About Logbase: Logbase is a rapidly growing SaaS company headquartered in Coimbatore, specializing in building innovative e-commerce solutions. With 8+ successful Shopify apps and a growing presence across global e-commerce platforms, we proudly serve over 73,000 active stores worldwide. Our 60+ member team is dedicated to enhancing the e-commerce experience for businesses worldwide with AI-driven solutions. Why Join Us? At Logbase, we believe in fostering an environment that encourages continuous learning, innovation, and career growth. We value curiosity, problem-solving, and collaboration as we continue to expand our global footprint. Role Overview: We're looking for a Content Writer to join our Marketing team! You'll help create all kinds of content from writing SEO-optimized blogs and YouTube video scripts to product user guides and website contents. If you enjoy writing across different formats and keeping things engaging, this could be a great fit. Key Responsibilities: Write SEO-optimized blog posts. Script and produce YouTube videos. Write copy for websites and social media. Create user-friendly product and app guides. Collaborate on effective cross-promotional content initiatives. Requirements: Bachelor’s degree in English, journalism, marketing, or a related field. Excellent written and verbal communication skills. Minimum one year of experience in content writing. Creativity and a passion for writing. Understanding of SEO principles. Good if you have: Comfortable using Canva. Able to do voice narration for videos (with or without showing your face). Bonus: Basic knowledge of e-commerce and Shopify. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
About Logbase: Logbase is a rapidly growing SaaS company headquartered in Coimbatore, specializing in building innovative e-commerce solutions. With 8+ successful Shopify apps and a growing presence across global e-commerce platforms, we proudly serve over 73,000 active stores worldwide. Our 60+ member team is dedicated to enhancing the e-commerce experience for businesses worldwide with AI-driven solutions. Why Join Us? At Logbase, we believe in fostering an environment that encourages continuous learning, innovation, and career growth. We value curiosity, problem-solving, and collaboration as we continue to expand our global footprint. Role: Customer Success Executive We are seeking enthusiastic and driven individuals to join our team as “Customer Success Managers”. This is an excellent opportunity for the candidates looking to kickstart their careers in a dynamic and international environment. Key Responsibilities: ●Serves as the primary point of contact for clients, building and maintaining strong relationships. ●Provide prompt and professional customer support through various channels, including e-mail, chat and Zoom. ●Understand client requirements and provide solutions to meet their business needs. ●Collaborate with cross-functional teams to improve the overall user experience. ●Proactively identify opportunities for upselling or cross-selling our products to clients to drive revenue growth. Qualifications: ●Strong communication skills, both written and verbal, with the ability to effectively communicate with clients at all levels. ●Analytical mindset with the ability to understand client's business requirements and provide effective solutions. Job Types: Full-time, Fresher Pay: ₹390,000.00 - ₹420,000.00 per year Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Education: Diploma (Preferred) Experience: Customer Success: 1 year (Preferred) Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person
About Logbase: About Logbase: Logbase is a rapidly growing SaaS company headquartered in Coimbatore, specializing in building innovative e-commerce solutions. With 8+ successful Shopify apps and a growing presence across global e-commerce platforms, we proudly serve over 73,000 active stores worldwide. Our 60+ member team is dedicated to enhancing the e-commerce experience for businesses worldwide with AI-driven solutions. Why Join Us? At Logbase, we believe in fostering an environment that encourages continuous learning, innovation, and career growth. We value curiosity, problem-solving, and collaboration as we continue to expand our global footprint. Role Overview: We're looking for a Content Writer to join our Marketing team! You'll help create all kinds of content from writing SEO-optimized blogs and YouTube video scripts to product user guides and website contents. If you enjoy writing across different formats and keeping things engaging, this could be a great fit. Key Responsibilities: Write SEO-optimized blog posts. Script and produce YouTube videos. Write copy for websites and social media. Create user-friendly product and app guides. Collaborate on effective cross-promotional content initiatives. Requirements: Bachelor’s degree in English, journalism, marketing, or a related field. Excellent written and verbal communication skills. Minimum one year of experience in content writing. Creativity and a passion for writing. Understanding of SEO principles. Good if you have: Comfortable using Canva. Able to do voice narration for videos (with or without showing your face). Bonus: Basic knowledge of e-commerce and Shopify. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Application Question(s): In 100 words, tell us why you are suitable for this position. Language: English (Good written, grammar, and verbal skills required) (Required) Work Location: In person