LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview The team is responsible for products, tools and services to manage and streamline all AI efforts at LivePerson. This is an opportunity to shape the way we do data science and build AI-based products. Topics include generative AI application building (and tools/frameworks), LLM fine-tuning pipelines, feature extraction and storage, experiment tracking, transformation and training pipelines, deployment and large-scale serving of models. In addition, you will be providing engineering support for ML model development, which includes optimization of ML models for production, architectural oversight of model dependencies and integration with products and services. You Will Collaborate on the design and implementation of our internal machine learning platform Collaborate on the design and implementation of our consumer-facing Generative AI development product Design, build and integrate systems to manage the full machine learning lifecycle. Work closely with data scientists and other teams to optimize training and serving of ML models & services. Build effective monitoring systems to keep track of the health of our systems, and alert us to take action before incidents occur. You Have 4+ years of software development experience. Excellent working knowledge of Python 3. Some model-building experience is preferred, as it is very useful for understanding the problem space, and helping the science team with their tasks. Prior experience with ML engineering or MLOps-related topics is a plus. Bachelors degree in Computer Science, mathematics or an engineering discipline Required to participate in on- call rotations as needed. Benefits Health: Medical, Dental, and Vision Time away: Vacation and holidays Equal opportunity employer Why You ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview: The Observability Platform team is building a state of the art system for logging, motoring, and tracing across cloud and on-prem data centers. We re looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring, ensuring robust, scalable solutions within our Google Cloud Platform. In this role, you will be helping to bring systems to life that give superpowers to an entire organization of software developers. You will: Lead the planning, execution, and manage our observability infrastructure, which processes trillions of observability events (logs, traces, metrics) daily. Create and manage monitoring, logging and alerting systems utilizing various technologies such as GrafanaLab, CaptainHook, Zabbix, fluentd, filebeat, ELK, Kafka, Prometheus, OpenTelemetry and other related tools. Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs, traces, metrics) per day. Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day. Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform. Ensure high availability and performance of observability platforms and tools. Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams. Participate in on-call rotations. You have : Bachelors degree in Computer Science, Engineering, or related work experience. 3+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level Proficient in Kubernetes and containerization technologies (Docker, etc.) Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus. Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation. Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP. Strong programming skills in one or more languages (Bash, Python, Go, etc.). The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent. Benefits: Health: Medical, Dental and Vision Time away: Vacation and Holidays Equal opportunity employer #LI-Remote Why you ll love working here : As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview: You will report to the Director of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePersons Revenue Accounting Team, youll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform. Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, youll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress. This is a hybrid role based at our Magarpatta, Pune office, offering a flexible work arrangement. You will: Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue and preparation of relevant sections of the financial statements in accordance with US GAAP. Review revenue contracts, modifications, and terminations to ensure revenue is recorded, following ASC 606 requirements. Identify, analyze, and apply technical guidance related to software and SaaS revenue recognition, overseeing accounting policies and memos related to revenue. Develop and maintain internal controls to ensure compliance with Sarbanes-Oxley 404. Be a liaison with external auditors relating to the closure of revenue accounting matters and annual audits and quarterly reviews. Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, and SAP for process improvements. You have: Degree in accounting, active CPA license preferred, but not expressly required 3-5+ years of progressive accounting experience, Big 4 or other public accounting experience required Experience with ASC 606 Revenue Recognition or IND as 115 revenue from contracts with customers SaaS experience required Advanced Excel skills (formula design, pivot tables, charts) Data collection and modeling, what-if scenarios and experience managing large sets of data Demonstrated experience to be a real systems thinker with excellent process orientation Benefits: Health: medical, dental, and vision Time away: vacation and holidays Equal opportunity employer Why you ll love working here : As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world s leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview: We are seeking a highly skilled and detail-oriented Accounting Manager, participate in leading accounting operations and ensure the integrity of financial reporting. This is a hybrid role based at our Magarpatta, Pune office, offering a flexible work arrangement. You will: Assist the Director, Accounting in managing the monthly and quarterly close process. Manage monthly closing workpapers (ie. prepayments, leases, fixed assets, accruals) Review and approve monthly journal entries and reconciliations. Review and present monthly/quarterly flux analysis to internal stakeholders. Assist with SEC financial reporting processes and initiatives, including related activities. Develop and maintain a well-documented system of accounting policies and procedures. Ability to take on special projects and other day-to-day bookkeeping. Participate in strategic projects. Participate in the implementation and optimization of various new systems and processes. Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff Ensure compliance with internal control policies and statutory requirements. Mentor team members to scale and deliver. Execution of assigned team goals, team management and career development. Support Global Controller with special projects and workflow process improvements. You have: 6-8+ years previous accounting experience Bachelor s degree in Accounting, Finance, or related; Master s degree in Accounting, Finance or related is preferred Big 4 or other large public accounting firm experience is preferred. Business analytical knowledge and skills (data collection and modeling, what-if scenarios) and problem-solving Proven history of effective management, including the ability to lead and develop junior members of a team Robust interpersonal skills, both oral and written, with the confidence to engage with senior Finance executives across multiple departments Leadership and ownership capability Result driven management Excellent time and project management skills. You are always looking to improve inefficient processes Willingness to adapt to a high-growth environment Familiarity with SAP General Ledger system, Concur, or FCCS a plus, but not expressly required. Strong Excel skills (formula design, pivot tables, charts) Benefits: Health: Medical, Dental, and Vision Time away: Vacation and Holidays Equal opportunity employer Why you ll love working here : As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, were very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the worlds leading brands including HSBC, Chipotle, and Virgin Media use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better. Overview: We are looking for an accomplished and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will help provide excellent support to our enterprise-level customers, using your expertise in cloud technologies and troubleshooting skills You will report to the Regional Support Manager. If you are an experienced Senior Technical Support Engineer with a passion for cloud technologies, excel in a customer-centric environment, and enjoy solving complex problems, we encourage you to apply. Join our team and be part of our mission to provide top-notch support to our valued customers in the ever-evolving cloud industry You will: Be the senior technical focal point of customer issues raised by the 2nd level. Own and work on assigned cases and responsible to resolve issues raised within SLAs. Interact with LivePerson s customers, while being the support liaison between the customer, Product Management, R&D, and various Business units to solve the issues at hand. Act as the Subject Matter Expert for LivePerson products, working closely with the product developers, building the knowledge in support, troubleshooting tools and methods. Analyze recurring issues and put processes and requirements for tools to better support our customers. Mentor and educate 2nd tier personnel in order to reduce the number of technical escalations. This position might require traveling, overtime, and on-call duty 24/7. You have: 5+ years of related experience. Experience with analyzing, troubleshooting and providing solutions for deep and complex technical issues Knowledge in web technologies and protocols. Proficiency with Structured Query Language (SQL). Ability to troubleshoot different backend systems that support the LivePerson platform end to end. Excellent oral and written communication skills (fluent in English). Experience with communicating with enterprise customers via calls and emails, including managing a technical bridge in critical and pressing situations. Resilience to work in a stressful environment and comply with a tight timeline and - Strong service orientation and interpersonal skills. Experience working with cross-functional teams and to motivate others for cooperation and action. Ability to act as on-call for high severity issues. Comfortable in an ambiguous, ever-changing environment Self-learner with the ability and desire to constantly acquire new knowledge and learn new technologies Self-manage skills and ability to come up with new initiatives. Basic understanding of object-oriented languages and server-side scripting. Experience with relevant technologies that could include the following: - SaaS\Cloud Infrastructure. - Network and Web protocols. - Web and App Servers. - Big data, analytics and event processing technologies. - Security and authorization principles. Scoping and trends analysis via DB, monitoring tools (Grafana, Graphite, etc ) and logging systems (Kibana, Splunk, etc ). Bachelor s degree in Information Science / Information Technology / Computer Science / Engineering / Mathematics - an advantage. Benefits: Health: medical, dental, and vision Time away: vacation and holidays Equal opportunity employer #LI-Remote Why youll love working here: Belonging at LivePerson: We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. ***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com